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AutoCenters Nissan

1825 E Edwardsville RdWood River, IL 62095-2275
1-866-796-88351-866-796-8835
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

AutoCenters Nissan is home of the "30 Day Return Policy". We are committed to YOU and feel we must EARN the right to your business by our commitment to promoting absolute ... Read more
AutoCenters Nissan is home of the "30 Day Return Policy". We are committed to YOU and feel we must EARN the right to your business by our commitment to promoting absolute integrity through honesty and fairness, dedication and loyalty, and creativity and innovation. Call today! 866-796-8835

Why You Should Buy a Used Car From Us

At AutoCenters Nissan, we are committed to YOU! We feel we must EARN the right to your business by our commitment to promoting absolute integrity through honesty and fair ... Read more
At AutoCenters Nissan, we are committed to YOU! We feel we must EARN the right to your business by our commitment to promoting absolute integrity through honesty and fairness, dedication and loyalty, and creativity and innovation. Call today! 866-796-8835

Dealer Disclaimer

Despite our best efforts to provide accurate information on this site;due to the volume of information from various sources, errors may appear on occasion.Before purchasi ... Read more
Despite our best efforts to provide accurate information on this site;due to the volume of information from various sources, errors may appear on occasion.Before purchasing vehicles, parts, or services, please confirm important information with AutoCenters Nissan. We are not responsible for, and cannot guarantee the performance of, or pricing of any such products or services.All Internet prices are with Approved Nissan Credit.Price excludes taxes, license and title fees,and a documentary fee.
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Dealer Ratings

24-Month Overall Rating
  • 2.9
    Customer Service
  • 3.1
    Quality Of Work
  • 3.4
    Friendliness
  • 2.6
    Overall Experience
  • 2.6
    Price

Dealership Reviews

1 - 5 of 113 
Aka198112/01/2014 09:55:18 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Service Manager
The service department is absolutely horrible. I took my vehicle in to get fixed under warranty, picked the vehicle up and it's worse not than before and now auto center refuses to fix my vehicle correctly?! They are using excuses and I will never recommend the service department to anyone nor will I trust them. It's ridiculous that I'm paying for a vehicle that won't run right and afraid to drive. The warranty is a joke, auto centers does not guarantee and yes the diagnostic of the vehicle is under warranty. This isn't my first go around with the service department. What a joke!!
kimberlyb197411/15/2014 09:00:04 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Colt Schmitz
So glad I didn't read all the negative reviews before going here today. I had a great experience, and left with a brand new Sentra. Colt was an excellent salesperson and Steve in finance wasn't the typical finance jerk-type... everyone I dealt with was super sweet! Plus they let me bang a gong and they gave me flowers! This place rocks!
Autocenters Nissan responded to this review
11/19/2014
We are so glad that you came into our dealership. We have an excellent staff here at AutoCenters Nissan and we are glad that they were able to help you out. We are also glad that you enjoyed the gong and flowers- it's the little things. Thank you for your review and business. Enjoy your new vehicle.
All4111/14/2014 11:07:54 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Travis Shields
Great people and great service!! Couldn't ask for better customer service. Answered all my questions in great detail and was very helpful in decision making!!! Would definitely recommend this dealership to others!
Autocenters Nissan responded to this review
11/19/2014
Thank you for noticing our excellent customer service. Our customers satisfaction is extremely important to us. Thank you for leaving us this review and for your recommendation. We are here for any vehicle needs that you may have.
Dazed11/13/2014 02:35:07 PM
2.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Ed T? And another person whose name I can't remember. They were both pleasant to work with. My disappointment is in the mysterious person in the office who didn't seem interested in keeping my business.
I purchased a new Nissan from this dealership a few years ago and get it serviced at the dealership as well. I've spent a lot of money religiously maintaining the vehicle at AutoCenters from oil changes to all other recommended services. I've been thrilled with my experience and always thought I'd purchase future vehicles there as well. I found a new vehicle they had in stock a few months ago. I was satisfied with the Internet price so I took my trade vehicle to the dealership to have it appraised and hopefully make a deal. According to KBB, Edmunds, and NADA, the average trade value of the vehicle even in "fair" condition was around $2300. It is a 2003 with around 58000 miles on it. A perfect car for a young person. All they had to do was make a fair offer on the trade and they would have sold a vehicle and would have had my business for years to come from future maintenance. They told me because it was more than 10 years old they couldn't do much with it and offered me an insulting $300 for it. The salesman then tried to justify the offer saying a $500 trade allowance was figured into the incentives and rebates. That trade allowance incentive is supposed to be additional money for my trade, if it isn't, it's NOT an incentive. I felt like I had a friendly business relationship with this dealership and felt betrayed and unappreciated as a loyal customer. They low-balled me on the trade so I countered the offer saying I needed 2500 for the trade. They came back with an offer of $500. Being insulted once was bad enough but twice? I walked out hoping they would offer me a fair price and want to keep me as a happy, loyal customer. They never called back with a better offer. I know I'd rather be writing a good review and feeling good about my relationship with the neighborhood dealership, instead, I'm still shopping for a car I like as much as the Nissan and that same vehicle is still sitting on their lot. Like I said earlier, I truly am dazed and confused.
Autocenters Nissan responded to this review
11/13/2014
We apologize for any inconvenience or confusion this has caused you and welcome the opportunity to meet with a member of our management team perform a new evaluation of your vehicle and review the results in detail. Feel free to contact me directly, I am the Operations Manger, my name Wil and you can reach me anytime @ 618-251-3000.
Mooned11/08/2014 09:09:02 PM
5.0
Overall Rating
Customer Service
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Ken Betts
We are in the process of purchasing a vehicle from Ken Betts and he is doing a great job at staying in contact with us and letting us know what is going on.
Autocenters Nissan responded to this review
11/19/2014
Thanks for sharing the experience you had with Ken. We hope to have the pleasure of doing business with you. Please let us know if you have any questions.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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