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Plaza BMW

11858 Olive BlvdCreve Coeur, MO 63141
1-855-442-84081-855-442-8408

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Plaza BMW prides itself on giving our customers the best selection of NEW BMW models. Our BMW experts can help you with your purchase from beginning to end. We would ... Read more
Plaza BMW prides itself on giving our customers the best selection of NEW BMW models. Our BMW experts can help you with your purchase from beginning to end. We would love the opportunity to earn your business. Call us now or just stop by today.

Why You Should Buy a Used Car From Us

Plaza BMW prides itself on providing the St. Louis area with the best in quality pre-owned vehicles! Our friendly, qualified sales and service staff would love the oppor ... Read more
Plaza BMW prides itself on providing the St. Louis area with the best in quality pre-owned vehicles! Our friendly, qualified sales and service staff would love the opportunity to earn your business. Call us now or just stop by today.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 3.6
    Customer Service
  • 3.5
    Quality Of Work
  • 4.0
    Friendliness
  • 3.5
    Overall Experience
  • 3.5
    Price

Dealership Reviews

1 - 5 of 73 
a.m.7/01/2015 07:07:51 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:unsure, older man
I went there to test drive a vehicle and didn't even test drive it. The sales person was arrogant And acted like he was better then us. They were not willing to work with us on anything. I was going to trade my current vehicle in and they offered way less then what the vehicle was worth and over priced the vehicles they were selling. I'm completely dissatisfied with that place and I won't be returning!!! The sales Manger emailed after the fact and asked how things were going . I told him what happened and never heard anything back. Poor customer service.
SteveL7/01/2015 12:40:09 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Ty Ancona
Can't say enough about the level of service that Plaza provides. Have two BMW's that we purchased from Mike Kuhlman last year and our service advisor Ty Ancona goes above and beyond whenever service is needed, which is very rare by the way. Would highly recommend Mike & Ty if you are in the market for a BMW.
Plaza BMW responded to this review
7/08/2015
Thank you for your positive review of Plaza BMW. I am happy to hear that Mike and Ty provide an awesome experience at our dealership. We appreciate your recommendation. If there is anything we can do for you in the future please let us know. James Schlabach, General Manager, 314-635-9372
CarLover6/25/2015 11:18:56 AM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Brittany
I love cars and enjoy driving. I have owned over 75 cars in my life and this was the best buying experience I ever had. The sales staff was friendly and very low pressure. Brittany was very knowledgeable and let me take a long test drive. Including the test drive, I was in and out of the dealership in 70 minutes and on my way home with the car - they even offered to run out and get me lunch while I waited for my BMW to be washed. This is the pleasant experience you expect when you buy a premium car, but don't always get! 5 stars
Plaza BMW responded to this review
6/25/2015
We at Plaza BMW appreciate your positive review of our dealership. I am very pleased to hear that Brittany was efficient and created a pleasant experience. Thank you for your business! James Schlabach, General Manager, 314-635-9372
Linda5/21/2015 12:36:57 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Ty
I can't speak highly enough of the pleasant experience it always is in dealing with Plaza BMW and their top Service Rep, Ty Anacon. Whenever I've needed anything serviced for my car, I can call, and my call is returned promptly and professionally. Ty always goes that extra step in making sure you have the best customer service possible and is always so friendly and just a joy to deal with. Thank you so much!
Plaza BMW responded to this review
5/27/2015
Thank you for your positive review of Plaza BMW. I am happy to hear that Ty in the service department goes the extra step to provide superior and friendly customer service. If there is anything we can do for you in the future please let us know. James Schlabach, General Manager, 314-635-9372
btwist5/16/2015 09:48:16 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Ty and Debbie
I bought my BMW last week from Plaza. The buying experience wasn't horrible aside from the fact that the vehicle I test drove was already sold. I waited over 2 hours to see if the vehicle was indeed sold. I ended up purchasing a different BMW after I had been told the vehicle I test drove was indeed sold. I brought my car in Monday because they had sold me my car with a brake light out, brake noise, and suspension noise. It is now Wednesday and they are still telling me "they can't hear the noise". I even went as far to send them a full write up on the problem which is common with my particular BMW. This is absolutely absurd. I'm completely dissatisfied with how I'm being shuffled around. I thought I was buying my car from a reputable dealership, I guess the joke is on me. It is now Friday and after a test drive with a technician they realized it really was making noise from the rear end. They are not going to pay for the problem to be fixed even though I've owned the car for two weeks, one of which it spent at their shop. Update: I waited for 30 mins in the parking lot for them to pull my car around. My car is now smoking and the noise has gotten worse. Also, my car is now on empty.
Plaza BMW responded to this review
5/27/2015
Thank you for taking the time out to write a review of our dealership. Excellent customer service is important to us, so I am happy that we have now resolved your issue. If you need anything in the future, please feel free to let me know. James Schlabach, General Manager, 314-635-9372
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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