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Plaza BMW

11858 Olive BlvdCreve Coeur, MO 63141
1-877-414-56571-877-414-5657

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Plaza BMW prides itself on giving our customers the best selection of NEW BMW models. Our BMW experts can help you with your purchase from beginning to end. We would ... Read more
Plaza BMW prides itself on giving our customers the best selection of NEW BMW models. Our BMW experts can help you with your purchase from beginning to end. We would love the opportunity to earn your business. Call us now or just stop by today.

Why You Should Buy a Used Car From Us

Plaza BMW prides itself on providing the St. Louis area with the best in quality pre-owned vehicles! Our friendly, qualified sales and service staff would love the oppor ... Read more
Plaza BMW prides itself on providing the St. Louis area with the best in quality pre-owned vehicles! Our friendly, qualified sales and service staff would love the opportunity to earn your business. Call us now or just stop by today.
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 3.4
    Customer Service
  • 3.6
    Quality Of Work
  • 3.7
    Friendliness
  • 3.4
    Overall Experience
  • 3.2
    Price

Dealership Reviews

1 - 5 of 81 
Reynolk8/01/2016 06:20:36 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Brittany, Orson, Charles, Fred.
My wife and I purchased a vehicle in February 2016 that was an obvious lemon. Plaza BMW went out of their way to make things right by helping us get into a CPO vehicle. We initially were reluctant to work with them again, but after speaking with Orson Guyton we decided to give Plaza another chance. Orson is very knowledgeable about BMW's and really eased our minds. The entire team at Plaza was great in the process, from Fred in finance, Brittany and Orson in sales and pre-owned sales manager Charles. We are happy to finally be in a reliable and quality vehicle.
Gaurav Arora7/22/2016 05:22:46 PM
2.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Jason and Dealership Manager
I have been there after seeing some online ads and making a query for the vehicles available. Initially it was a good experience and as soon as i asked that i want to see the car, BOOM!!! I was told that the Price has been increased to 3 grands and then COP has been removed from it. I was shown another vehicle with discounted warranty etc but Man!!! I came there after talking to you guys and just to hear that the price has been increased. I would neither go back nor i would advise anyone to go there. Felt like cheated and waster my 2 hours over there. The Sales person was good but i know nothing is in his hands but the Manager and i don't know why they advertised a low price before and then added other 3 grands.
Cruiser1235/14/2016 02:00:24 PM
2.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Sales rep
Brought my x3 in for regular maintenance, the service rep was great but when I picked up my vehicle waited 30+ mins plus I mention to my rep I was in a hurry. Girls at the service desk didn't really care if I was in a rush as they were getting paid by the hour/salary so my satisfaction was no concern to them. Will I come here again? Most likely not you expect more from a luxury brand - this will probable be my last Bmw vehicle I purchase.
Plaza BMW responded to this review
7/06/2016
Hello, After reading your review, I would like to apologize for the lack of professionalism our service staff exhibited when you were at our dealership. Please give me a call as soon as you can so that we can rectify this situation. Regards, Jeff Baker GM 314.635.9372
Reynolk4/09/2016 07:47:08 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Finance
Vehicle was purchased on February 25, and her it is April 9th and I still have not received the title. I really would like to give them a higher rating but it's not possible when I can't even register my almost 2 month old car. This is totally unacceptable and makes me wish that I had gone to Autohaus. Edit from the original: I must edit my previous review. My mother in law had possession of the title the entire time. She is unfortunately suffering from dementia and was unaware that she had put it up.
AirplaneDr2/08/2016 03:24:19 PM
2.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Justin Mitchell
Went in for an oil change got charged another $145 for them to look at an engine light... DONT GO HERE...you can buy your own odm reader for $50 buck...i fee they ripped me offf worst service ever...
Plaza BMW responded to this review
2/17/2016
Hello, I would like to thank you for writing this review. We value every customer’s experience so I am very disappointed to learn of your displeasure with our service. Our team of certified technicians work hard to ensure that every customer receives the most accurate information regarding their vehicle so I would greatly appreciate the opportunity to speak with you regarding your issue with hopes of rectifying the situation. Please contact me at your earliest convenience at 314-301-1700. Jeff Baker General Manager
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Plaza BMW : Creve Coeur, MO 63141 Car Dealership, and Auto Financing - Autotrader