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Plaza Motors West

951 Technology DrO'Fallon, MO 63304
1-855-363-47571-855-363-4757

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

At Plaza Motors West, please review our extensive inventory of Mercedes-Benz cars and SUVs, including the Mercedes-Benz C-Class, E-Class, and M-Class. We work hard to get ... Read more
At Plaza Motors West, please review our extensive inventory of Mercedes-Benz cars and SUVs, including the Mercedes-Benz C-Class, E-Class, and M-Class. We work hard to get you into the vehicle you have always wanted. That new Mercedes-Benz is waiting for you, and we work with a vast array of lending sources to ensure you will get the most complete and comprehensive financial package available.

Why You Should Buy a Used Car From Us

At Plaza Motors West, please review our extensive inventory of Pre-Owned, high quality, cars and SUVs. We work hard to get you into the vehicle you have always wanted. We ... Read more
At Plaza Motors West, please review our extensive inventory of Pre-Owned, high quality, cars and SUVs. We work hard to get you into the vehicle you have always wanted. We work with a vast array of lending sources to ensure you will get the most complete and comprehensive financial package available.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
1000,2000,3000,4000,5000,6000,7000,8000,9000,10000,11000,12000,13000,14000,15000,16000,17000,18000,19000,20000,22000,24000,26000,28000,30000,35000,40000,45000,50000,55000,60000,65000,70000,75000,80000,85000,90000,95000,100000$1,000,$2,000,$3,000,$4,000,$5,000,$6,000,$7,000,$8,000,$9,000,$10,000,$11,000,$12,000,$13,000,$14,000,$15,000,$16,000,$17,000,$18,000,$19,000,$20,000,$22,000,$24,000,$26,000,$28,000,$30,000,$35,000,$40,000,$45,000,$50,000,$55,000,$60,000,$65,000,$70,000,$75,000,$80,000,$85,000,$90,000,$95,000,$100,000

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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 4.4
    Quality Of Work
  • 4.6
    Friendliness
  • 4.5
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 14 
Snowmass91/07/2015 05:15:32 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Andrea Swope - service advisor
I brought my car my car (Mercedes C230) just two days before January 1, 2015. I needed a new set of front tires, and brake pads on all four wheels, and a loaner. The details were handled by Andrea Swope, a Service Advisor, who guided me, provided pricing, and advised me through the entire process. The car was ready and in a spotless condition on January 2, 2015. Thank you, Andrea!
Plaza Motors West responded to this review
1/13/2015
Thank you for taking the time tell us about your time at Plaza Motors West. We are so glad to hear that Andrea was helpful to you during the process. If there is anything we can do for you in the future, please let us know. Thomas Schellhase, General Manager, 636-232-0319
Yolanda1/07/2015 02:02:59 AM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Andrea Swope
I went in for a check engine light....some parts had to be ordered. Andrea had me in and out of service quickly and kept me informed when my vehicle was ready. She was very helpful and courteous explaining every detail of my repair.
Plaza Motors West responded to this review
1/13/2015
Yolanda, Thank you for the five star review of Plaza Motors West. We are proud of Andrea and our team for extending exceptional service to you during your visit! If there is anything you may need in the future or if you need to schedule your next service appointment please let us know. Thomas Schellhase, General Manager, 636-232-0319
bob12/21/2014 12:52:07 PM
4.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jessica Moody
My wife and I needed to quickly purchase an inexpensive but safe, high quality used car for my mother-in-law. Plaza West happened to have what we were looking for with a used Honda Accord. I met with Sales Consultant Jessica Moody one evening and then negotiated a fair price and took delivery the next morning. No drama, no surprises, no games. Simple, straightforward, and fair. The way it should be. Jessica provided the kind of attention and professionalism in selling me a $4,000 car that I would expect in the purchase of a $60,000 Benz.
Plaza Motors West responded to this review
1/13/2015
Bob, Thank you for taking the time to write a five star review for Plaza Motors West. We are so glad to hear that Jessica extended our outstanding standard of customer care to you and your wife! Please do not hesitate to contact me if I can be of any further assistance. Thomas Schellhase, General Manager, 636-232-0319
susan12/20/2014 03:00:56 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jessica Moody
Jessica let us take the car overnight to have our mechanic check it out. She was very helpful and friendly. Dealership also agreed to perform additional maintenance before we took possession.
Plaza Motors West responded to this review
1/13/2015
Susan, Thank you for taking the time to write a five star review for Plaza Motors West. We are so glad to hear that you were able to find the perfect car for you! Please do not hesitate to contact me if I can be of any further assistance. Thomas Schellhase, General Manager, 636-232-0319
Captainmatt12/20/2014 01:52:11 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Tom Bertelow, Tom Schellhase
We just took delivery of a new GLA250, our first Mercedes-Benz. From the first time we walked through the doors of this dealership all the way through the exceptional delivery process, we always felt welcomed and appreciated. Our salesman, Tom Bertelow was awesome! He took the time to listen to the ideas we had for options, tirelessly showed us a number of vehicles, stayed past his scheduled time to go home to accommodate our schedule, and most importantly, ALWAYS did what he said he would do. When our car arrived, he scheduled the delivery and was extremely thorough in explaining all of the features of the vehicle. He is a low pressure, polite and professional gentleman who knows the business and knows Mercedes-Benz. Our tour of their facilities showed a spotless service department with a friendly staff that gives us a confident and secure feeling that if/when our car needs service, it will be done right the first time. With regards to our trade in, Plaza Motors West was very fair in evaluating and appraising our car and gave us a price that was in line with our expectations. I would highly recommend this dealership to anyone in the market for a vehicle, new or used!
Plaza Motors West responded to this review
1/13/2015
Matt, Thank you for telling us about your visit to Plaza Motors West. We are so glad to hear that we could get you into your new GLA250, hasslefree! Please do not hesitate to contact me if I can be of any further assistance. Thomas Schellhase, General Manager, 636-232-0319
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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