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Plaza Motors West

951 Technology DrO'Fallon, MO 63304
1-855-363-47571-855-363-4757

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

At Plaza Motors West, please review our extensive inventory of Mercedes-Benz cars and SUVs, including the Mercedes-Benz C-Class, E-Class, and M-Class. We work hard to get ... Read more
At Plaza Motors West, please review our extensive inventory of Mercedes-Benz cars and SUVs, including the Mercedes-Benz C-Class, E-Class, and M-Class. We work hard to get you into the vehicle you have always wanted. That new Mercedes-Benz is waiting for you, and we work with a vast array of lending sources to ensure you will get the most complete and comprehensive financial package available.

Why You Should Buy a Used Car From Us

At Plaza Motors West, please review our extensive inventory of Pre-Owned, high quality, cars and SUVs. We work hard to get you into the vehicle you have always wanted. We ... Read more
At Plaza Motors West, please review our extensive inventory of Pre-Owned, high quality, cars and SUVs. We work hard to get you into the vehicle you have always wanted. We work with a vast array of lending sources to ensure you will get the most complete and comprehensive financial package available.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
1000,2000,3000,4000,5000,6000,7000,8000,9000,10000,11000,12000,13000,14000,15000,16000,17000,18000,19000,20000,22000,24000,26000,28000,30000,35000,40000,45000,50000,55000,60000,65000,70000,75000,80000,85000,90000,95000,100000$1,000,$2,000,$3,000,$4,000,$5,000,$6,000,$7,000,$8,000,$9,000,$10,000,$11,000,$12,000,$13,000,$14,000,$15,000,$16,000,$17,000,$18,000,$19,000,$20,000,$22,000,$24,000,$26,000,$28,000,$30,000,$35,000,$40,000,$45,000,$50,000,$55,000,$60,000,$65,000,$70,000,$75,000,$80,000,$85,000,$90,000,$95,000,$100,000

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Dealer Ratings

24-Month Overall Rating
  • 4.4
    Customer Service
  • 4.4
    Quality Of Work
  • 4.5
    Friendliness
  • 4.5
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 12 
bob12/21/2014 12:52:07 PM
4.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jessica Moody
My wife and I needed to quickly purchase an inexpensive but safe, high quality used car for my mother-in-law. Plaza West happened to have what we were looking for with a used Honda Accord. I met with Sales Consultant Jessica Moody one evening and then negotiated a fair price and took delivery the next morning. No drama, no surprises, no games. Simple, straightforward, and fair. The way it should be. Jessica provided the kind of attention and professionalism in selling me a $4,000 car that I would expect in the purchase of a $60,000 Benz.
susan12/20/2014 03:00:56 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jessica Moody
Jessica let us take the car overnight to have our mechanic check it out. She was very helpful and friendly. Dealership also agreed to perform additional maintenance before we took possession.
Captainmatt12/20/2014 01:52:11 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Tom Bertelow, Tom Schellhase
We just took delivery of a new GLA250, our first Mercedes-Benz. From the first time we walked through the doors of this dealership all the way through the exceptional delivery process, we always felt welcomed and appreciated. Our salesman, Tom Bertelow was awesome! He took the time to listen to the ideas we had for options, tirelessly showed us a number of vehicles, stayed past his scheduled time to go home to accommodate our schedule, and most importantly, ALWAYS did what he said he would do. When our car arrived, he scheduled the delivery and was extremely thorough in explaining all of the features of the vehicle. He is a low pressure, polite and professional gentleman who knows the business and knows Mercedes-Benz. Our tour of their facilities showed a spotless service department with a friendly staff that gives us a confident and secure feeling that if/when our car needs service, it will be done right the first time. With regards to our trade in, Plaza Motors West was very fair in evaluating and appraising our car and gave us a price that was in line with our expectations. I would highly recommend this dealership to anyone in the market for a vehicle, new or used!
swoodhouse12/14/2014 02:29:06 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jessica Moody
I visited the Plaza Motors West location to inquire about a Mercedes Benz SUV very early one morning before everyone might have arrived for their shift since the establishment had just opened but Jessica Moody was very observant and noticed us immediately and welcomed us. She is very patient and knowledgeable and did everything within her power to negotiate the best purchase price for me, and I was extremely satisfied with her efforts and for this I am very grateful. She is an amazing salesperson and Plaza Motors West is very fortunate to have her as an employee! She is extremely competent, professional and above all, patient, as this quality is of paramount importance in the automotive retail industry. She also understands the importance of developing a personal connection with her clients to ensure that she understands their needs and can meet their expectations, and this is an exceptional quality that she possesses as well. When I purchase my next Mercedes Benz, I would love nothing more than to seek her counsel and expertise as I decide which vehicle would serve me best. Jessica is the epitome of a sales agent who provides an unparalleled customer service experience. Continue with the amazing work that you do Jessica!!!
Byron Bush11/28/2014 07:49:21 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jessica Moody
My sales experience was not the typically painful one. My experience with Jessica was pressure free, she understood and met all my needs, it was like dealing with long time friend or family member. I will not hesitate to call upon her again or send someone to her in need of a car. Thanks again Jessica Moody, always keep the customer first as you did with me!
Plaza Motors West responded to this review
12/01/2014
Byron, Thank you for taking the time to write a five star review for Plaza Motors West. We are so glad to hear that Jessica was able to find the car of your dreams for you! Please do not hesitate to contact me if I can be of any further assistance. Thomas Schellhase, General Manager, 636-232-0319
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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