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Plaza Motors West

951 Technology DrO'Fallon, MO 63304
1-855-363-47571-855-363-4757

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

At Plaza Motors West, please review our extensive inventory of Mercedes-Benz cars and SUVs, including the Mercedes-Benz C-Class, E-Class, and M-Class. We work hard to get ... Read more
At Plaza Motors West, please review our extensive inventory of Mercedes-Benz cars and SUVs, including the Mercedes-Benz C-Class, E-Class, and M-Class. We work hard to get you into the vehicle you have always wanted. That new Mercedes-Benz is waiting for you, and we work with a vast array of lending sources to ensure you will get the most complete and comprehensive financial package available.

Why You Should Buy a Used Car From Us

At Plaza Motors West, please review our extensive inventory of Pre-Owned, high quality, cars and SUVs. We work hard to get you into the vehicle you have always wanted. We ... Read more
At Plaza Motors West, please review our extensive inventory of Pre-Owned, high quality, cars and SUVs. We work hard to get you into the vehicle you have always wanted. We work with a vast array of lending sources to ensure you will get the most complete and comprehensive financial package available.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
1000,2000,3000,4000,5000,6000,7000,8000,9000,10000,11000,12000,13000,14000,15000,16000,17000,18000,19000,20000,22000,24000,26000,28000,30000,35000,40000,45000,50000,55000,60000,65000,70000,75000,80000,85000,90000,95000,100000$1,000,$2,000,$3,000,$4,000,$5,000,$6,000,$7,000,$8,000,$9,000,$10,000,$11,000,$12,000,$13,000,$14,000,$15,000,$16,000,$17,000,$18,000,$19,000,$20,000,$22,000,$24,000,$26,000,$28,000,$30,000,$35,000,$40,000,$45,000,$50,000,$55,000,$60,000,$65,000,$70,000,$75,000,$80,000,$85,000,$90,000,$95,000,$100,000
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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 4.4
    Quality Of Work
  • 4.6
    Friendliness
  • 4.4
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 18 
Buyer4/09/2015 03:54:56 PM
2.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Matt McGoogan
I have bought a used E 350 from This Dealer almost a month back.They are very good in talking ( Sweet talker) but the moment i was out of showroom they has stopped responding to Cell Phone Call,Land Line Call, Voice Mail, E Mail, Messages !! wow! that was real quick. Then the car they sold me has few things to be taken care of and upon bringing into their notice they tried to blamed it on me ! its been almost 3 weeks of continuous follow up but not able to get hold of them for the required services ! let me know if the have any escalation mechanism and it can be raised up for proper response and follow up mechanism.
Plaza Motors West responded to this review
4/15/2015
Thank you for taking the time to write a review about your experience. Our goal is to ensure that everyone who visits us has an excellent experience from start to finish, so I am sorry to hear that was not the case. We value every customer and I would appreciate the opportunity to discuss this further. Please contact me at your earliest convenience so we can discuss this further. Thomas Schellhase, General Manager, 314-635-9541
Steve B. Chesterfield, MO4/06/2015 01:44:41 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Tom Bertelow
I have purchased four new Mercedes Benz vehicles in the past six years. Three of the four were purchased at another dealership that used to be located closer to my home in Chesterfield. This time around, I decided to do some upfront online shopping before deciding which dealership to visit. Plaza West attracted my attention with their prompt honest answers to my initial questions regarding a new E350 coupe. Upon receiving the requested information from Plaza West, I scheduled a visit to discuss the purchase. The sales experience at Plaza West was excellent from start to finish. My salesperson, Tom Bertelow, along with supporting staff members made sure all of my questions were answered and any potential concerns were addressed. Today I am the proud owner of a gorgeous new E350 coupe. Bottom line - I believe that I was treated very fairly and respectfully by the Plaza West team and would encourage anyone considering a Mercedes Benz to visit the Plaza West dealership.
Hurley Pilates2/24/2015 06:10:29 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Andrea Swope - service advisor
I was over whelmed of the quality, quickness and service for this part to be replaced. Two days and Andrea Swope - service advisor, not only kept me posted, but had car delivered clean and timely.!!!
Plaza Motors West responded to this review
3/03/2015
Hurley, We appreciate you taking the time to write a review about your experience at Plaza Motors West. We're glad to hear that Andrea in our service department took good care of you! Please let us know if we can help you with anything in the future. Thomas Schellhase, General Manager, 636-232-0319
B.Wiley2/03/2015 10:06:16 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Enjoli & Ryan
My buying experience at Plaza Motors West was AWESOME. They followed up with me WITHOUT coming off as pushy from day one. I was in and out within 2.5 hours with my new "used" car. I couldn't believe how easy it was.
Plaza Motors West responded to this review
2/03/2015
We appreciate your review of Plaza Motors West.! We're glad to hear that you experienced excellent service with us. Please let us know if we can help you with anything in the future. Thomas Schellhase, General Manager, 636-232-0319
Snowmass91/07/2015 05:15:32 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Andrea Swope - service advisor
I brought my car my car (Mercedes C230) just two days before January 1, 2015. I needed a new set of front tires, and brake pads on all four wheels, and a loaner. The details were handled by Andrea Swope, a Service Advisor, who guided me, provided pricing, and advised me through the entire process. The car was ready and in a spotless condition on January 2, 2015. Thank you, Andrea!
Plaza Motors West responded to this review
1/13/2015
Thank you for taking the time tell us about your time at Plaza Motors West. We are so glad to hear that Andrea was helpful to you during the process. If there is anything we can do for you in the future, please let us know. Thomas Schellhase, General Manager, 636-232-0319
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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