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Suntrup Ford - Westport

2020 Kratky RoadSaint Louis, MO 63114
1-866-369-17281-866-369-1728
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Hello, I'm Bob Stapleton, New Car Internet Manager at Suntrup Ford Westport. For all your new car questions and quotes or to schedule a test-drive, please call me at 855- ... Read more
Hello, I'm Bob Stapleton, New Car Internet Manager at Suntrup Ford Westport. For all your new car questions and quotes or to schedule a test-drive, please call me at 855-835-3938. Thank you and have wonderful day!

Why You Should Buy a Used Car From Us

Hey there, my name is Cindy Wilson, Pre-Owned Internet Manager at Suntrup Ford Westport. We have an impressive gently used like-new inventory--quality vehicles at unmatch ... Read more
Hey there, my name is Cindy Wilson, Pre-Owned Internet Manager at Suntrup Ford Westport. We have an impressive gently used like-new inventory--quality vehicles at unmatched prices!--And I am here to get you the deal you want! For any questions, contact me, Cindy Wilson at 866-369-1728. Thank you for your interest and your time.

Dealer Disclaimer

New car pricing includes all possible Ford rebates and incentives. Prices and rebates/incentives are subject to change. See dealer for details.
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Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.8
    Quality Of Work
  • 4.8
    Friendliness
  • 4.7
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 165 
jjs13097/06/2015 11:34:08 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Chuck Johnson,Jason Davis
Traded in my car for a used truck. Chuck helped me out with the test drive and cleaning the truck up for delivery. He was very professional through the whole experience and was very low pressure negotiation. We came to a mutual agreement on trade in value and truck value and finished the necessary paperwork. I would highly recommend Chuck as a sales associate to help you out.
Suntrup Ford Westport responded to this review
7/06/2015
Thank you for taking time out of your busy day to write a review for our dealership. We're very happy to hear you had such a great experience with Chuck! Enjoy your truck, and thank you for choosing Suntrup! Have a great day!
bryar277/03/2015 05:50:38 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Bob Stapleton
My salesman, Bob Stapleton was helpful in making sure I got the best deal possible. The car was everything I expected and then some. If you're looking for a new car, go see Bob.
Suntrup Ford Westport responded to this review
7/06/2015
Thank you for the feedback on your experience at our dealership! We value your business, and should you need anything else, do not hesitate to ask! Have a great day!
prab7/03/2015 12:14:29 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Bob Stapleton
Great customer service with reasonable price offer. Bob Stapleton did a great job to make a deal within 15 minutes of discussion after our test drive. He listened to us and offered the best possible price to us without making wait us longer. Bob, Thank you for your quick service and providing us a very good deal on 2015 Ford Escape!
Suntrup Ford Westport responded to this review
7/06/2015
Thank you for taking the time to write a review on your experience at our dealership! We're very happy to hear you had a great experience with Bob, and appreciate the feedback. We value your business, and hope you enjoy your new Escape! Have a wonderful day!
purenrg7/02/2015 07:12:03 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Michael Jackson,Chuck Johnson
Chuck Johnson was very helpful and nice. Micheal Jackson put in alot of effort to make sure we got the best deal possible.Overall I was very satisfied with my purchase.
Suntrup Ford Westport responded to this review
7/03/2015
Hello, Thank you for taking the time from your busy schedule to leave feedback on your experience at our dealership! We appreciate your kind words, and are very happy our Sales Consultant and Finance Manager delivered the top customer service we strive to give each and everyone of our customers. Thank you for choosing Suntrup Ford Westport. Have a great day!
Dstoke7/01/2015 11:59:40 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Brian Jackson
I bought a used SUV and with 3 weeks i had trouble starting it 3 times. Called my salesman and he said no problem bring it in for service and he would take care of it. Well take care of it meant I would have to pay half of the cost of repair. Seriously 3 weeks of having the car. I have to pay half of the repair... This was a problem before I bought the SUV and was overlooked by there service department. Still have temp tags and I have to pay... By the way they had my SUV for almost a week 6 days. Call and leave message for managers and no return calls.... I do not recommend this dealer at all.... Stir clear away and if I would have research before hand I would not have purchased from them. Missouri AG has a lawsuit against this company! Sales people lie and tell you anything to close the deal........
Suntrup Ford Westport responded to this review
7/16/2015
Hello, My name is Crystal Jedynak and I'm the eCommerce Director for Suntrup Ford Westport. I'm sincerely sorry you feel you've had a bad experience at our dealership. We truly strive to offer great customer service for all of our customers! is there anything we can do to change your negative perception of us? Please contact me at crystal@suntrupford.com or call (314) 822-9300. Thank you, and take care.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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