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Suntrup Ford - Westport

2020 Kratky RoadSaint Louis, MO 63114
1-866-369-17281-866-369-1728
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
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Why You Should Buy a New Car From Us

Hello, we're the Customer Care Team at Suntrup Ford Westport. For all your new car questions and quotes or to schedule a test-drive, please call us at 855-835-3938. Thank ... Read more
Hello, we're the Customer Care Team at Suntrup Ford Westport. For all your new car questions and quotes or to schedule a test-drive, please call us at 855-835-3938. Thank you and have wonderful day! Finding the right cars and/or trucks at the right price can be difficult. Buying any car is an investment and you need to ensure that you're making the best investment possible. That means you need to choose the right option among your area Car Dealers from whom to buy. Make no mistake not all dealerships in your area are the same. Choosing the right Car Dealership can be a difficult thing to do, but there are a few things you can do to ensure you make the best decision possible.

Why You Should Buy a Used Car From Us

Hey there, my name is Bob Stapleton, Pre-Owned Internet Manager at Suntrup Ford Westport. We have an impressive gently used like-new inventory--quality vehicles at unmatc ... Read more
Hey there, my name is Bob Stapleton, Pre-Owned Internet Manager at Suntrup Ford Westport. We have an impressive gently used like-new inventory--quality vehicles at unmatched prices!--And I am here to get you the deal you want! For any questions, contact me, Bob Stapleton at 866-369-1728. Thank you for your interest and your time. Finding the right cars and/or trucks at the right price can be difficult. Buying any car is an investment and you need to ensure that youre making the best investment possible. That means you need to choose the right option amongst your area Car Dealers from whom to buy. Make no mistake not all dealerships in your area are the same. Choosing the right Car Dealership can be a difficult thing to do, but there are a few things you can do to ensure you make the best decision possible.

Dealer Disclaimer

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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.8
    Friendliness
  • 4.8
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 190 
Veloster 8/06/2016 10:54:22 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Michael Jackson,Heather Roberts
Heather explained about the benefits of the Hyundai engine to me and before I drove off the lot she synced up my phone to the Bluetooth. Michael in the finance department is very thorough in explaining the finance and contract portion of the sale.
syan8/05/2016 03:57:25 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Malik Adams
Malik was very friendly and patient, and has all the professionalism of a salesperson without being assertive (I like relaxed buying experience and Malik definitely delivered). Malik was also direct and transparent with the rebate/discount options, which made the final price of my vehicle at the time the least inflated from the internet-listed price than other candidates from other dealers.
Suntrup Ford Westport responded to this review
8/17/2016
Hello, thank you for taking the time to leave feedback for our dealership. Malik is a real class act. We hope you're enjoying the new Ford. Have a great day!
GIRL68/01/2016 05:40:18 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mike Kearns,Michael Jackson
MIKE KEARNS AND MIKE JACKSON ARE OUTSTANDING. BOTH VERY PROFESSIONAL.THEY WENT ABOVE AND BEYOND AND GOT ME INTO A 2016 FORD FOCUS THAT I LOVE . I WILL RECOMMEND SUNTRUP FORD WESTPORT TO ANYONE LOOKING TO PURCHASE A VEHICLE.
Suntrup Ford Westport responded to this review
8/17/2016
Thank you for your business and for taking the time out of your busy day to write a review for our dealership, it means a lot to us. Have a great day!
Coti Bova7/29/2016 09:48:44 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Mike Kearns
Mike was very helpful on working on price with me. The dealership was very accommodating about changing bulbs that needed replacing and cleaning the headliner that now looks new.
Suntrup Ford Westport responded to this review
8/17/2016
Coti, Thank you for your review, your feedback is very important to us. We value your business and hope you have a fantastic day!
Daniel Hogbin7/28/2016 05:59:56 PM
2.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Bob Stapleton , Dave
Was thinking I was getting a good deal on a truck ford honestly didn't know anything about the vehicle falsely advertised a 6cd changer and a clean bill of health certified whatever they say oh that's what happens with used cars but a 3500 dollar engine problem not even two day from purchase the check engine light cam on I proceeded to bring my truck back four times the fourth time Bob Stapleton said it was my fault no they won't give me a loaner and that I should drive for 10 days then bring it back weirdly enough it passed safety and emission that day they sent my truck to Suntrup GM where it's been sitting since no word from the warranty they have lied to me to get a sale the 6cd changer is actually a single disc that doesn't even work thanks for selling me someone else's problem and saying it's my fault the dealership is trash I will never come back and I advise you to go to a different dealership even Breckinridge motors on the rock road sells better used cars and truck and they aren't even certified. And to crystal the e commerce director for ford needs to side with the person that's having the issue and not take sides with the sales manager who has no idea what he's exactly selling that's my lovely experience thus far
Daniel Hogbin responded to this review
7/29/2016
You can start by getting my truck into the condition it was supposed to be in when I bout it and to have a CD player as stated in the ad
Daniel Hogbin responded to this review
8/04/2016
As of 08/02/16 my truck is finally being repaired
Suntrup Ford Westport responded to this review
8/17/2016
Hi Daniel, Your truck is being repaired at our Buick GMC dealer, and we asked them to install a new CD player. I'm very sorry for all the inconvenience, and understand your frustration. Thank you for your feedback and have a nice day.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Suntrup Ford - Westport : Saint Louis, MO 63114 Car Dealership, and Auto Financing - Autotrader