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Suntrup Ford - Westport

2020 Kratky RoadSaint Louis, MO 63114
1-866-369-17281-866-369-1728
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
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Why You Should Buy a New Car From Us

Hello, we're the Customer Care Team at Suntrup Ford Westport. For all your new car questions and quotes or to schedule a test-drive, please call us at 855-835-3938. Thank ... Read more
Hello, we're the Customer Care Team at Suntrup Ford Westport. For all your new car questions and quotes or to schedule a test-drive, please call us at 855-835-3938. Thank you and have wonderful day! Finding the right cars and/or trucks at the right price can be difficult. Buying any car is an investment and you need to ensure that you're making the best investment possible. That means you need to choose the right option among your area Car Dealers from whom to buy. Make no mistake not all dealerships in your area are the same. Choosing the right Car Dealership can be a difficult thing to do, but there are a few things you can do to ensure you make the best decision possible.

Why You Should Buy a Used Car From Us

Hey there, my name is Bob Stapleton, Pre-Owned Internet Manager at Suntrup Ford Westport. We have an impressive gently used like-new inventory--quality vehicles at unmatc ... Read more
Hey there, my name is Bob Stapleton, Pre-Owned Internet Manager at Suntrup Ford Westport. We have an impressive gently used like-new inventory--quality vehicles at unmatched prices!--And I am here to get you the deal you want! For any questions, contact me, Bob Stapleton at 866-369-1728. Thank you for your interest and your time. Finding the right cars and/or trucks at the right price can be difficult. Buying any car is an investment and you need to ensure that youre making the best investment possible. That means you need to choose the right option amongst your area Car Dealers from whom to buy. Make no mistake not all dealerships in your area are the same. Choosing the right Car Dealership can be a difficult thing to do, but there are a few things you can do to ensure you make the best decision possible.

Dealer Disclaimer

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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.8
    Friendliness
  • 4.8
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 186 
Coti Bova7/29/2016 09:48:44 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Mike Kearns
Mike was very helpful on working on price with me. The dealership was very accommodating about changing bulbs that needed replacing and cleaning the headliner that now looks new.
Happy senior citizens7/01/2016 05:45:34 PM
5.0
Overall Rating
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mike Kearns
by the great help we got from Mike Kearns. He was so patient with us, a couple of senior citizens who were not knowledgeable about the new features on 2016 cars. Mike was very helpful bringing us up to date on the new Edge. We had been to 2 other dealers but we found Mike to be the most informative in our new car search. He went to bat for us so we could get a great deal on our Edge, he made buying the new car painless. We would highly recommend him to friends and family who are looking to buy a car.
Suntrup Ford Westport responded to this review
7/06/2016
Hello, and thank you for taking the time to write a review for our dealership. We're very happy to hear you had such a great experience working with Mike Kearns. He has been with us for a very long time. We value your business, and thank you for choosing us as your Ford store! Enjoy the Edge and have a great day!
Erin Kuchta6/21/2016 02:12:36 AM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:David Evans
David Evans made me an incredible deal on my new 2016 Ford Fusion. He was professional and courteous throughout the process. I would recommend Suntrup Ford and David to anyone. I have already referred a few family members to the store myself. Thanks again.
Suntrup Ford Westport responded to this review
6/22/2016
Thank you for taking the time to leave feedback on your experience at our dealership, Erin! It means a lot to us. We value your business, and hope you are enjoying that new Fusion! Have a great day!
Chris Z5/17/2016 01:10:50 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:David Evans
The most unprofessional staff I've encountered, especially David Evans. They add Ford incentives into trade-in values and then lie to customers by telling them no incentives are currently available to appear like they are getting a good trade-in. They don't care about the large commitment customers are making at the time and Suntrup's customers service is awful. Ford needs to look into this dealership because they give the great brand a horrible name!
Suntrup Ford Westport responded to this review
6/01/2016
Chris, I do want you to know that we appreciate your repeat business. I definitely understand your frustration. Perhaps there was a miscommunication? I spoke to Jean Suntrup regarding your messages. Is there anything we can do to change your perception of us? Please let me know. Thank you.
Linda Medlin3/24/2016 01:51:55 AM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Bob Stapleton
I cant say enough good about Suntrup Ford. I bought a 1996 F-250 from Bob Stapleton and the clutch ended up going out right away, almost instantlly after I bought it. Suntrup Ford stood behind their product and their sales manager, Dave Evans had the clutch replaced for me at no cost to me.
Suntrup Ford Westport responded to this review
3/31/2016
Linda, Thank you for your review, it means a lot to us! We're very happy to hear everything got sorted out. Have a great day!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Suntrup Ford - Westport : Saint Louis, MO 63114 Car Dealership, and Auto Financing - Autotrader