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Plaza Lexus

777 Decker LaneCreve Coeur, MO 63141
1-877-415-96121-877-415-9612

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Plaza Lexus prides itself on giving our customers the best selection of NEW Lexus models. Our Lexus experts can help you with your purchase from beginning to end. We ... Read more
Plaza Lexus prides itself on giving our customers the best selection of NEW Lexus models. Our Lexus experts can help you with your purchase from beginning to end. We would love the opportunity to earn your business. Call us now or just stop by today.

Why You Should Buy a Used Car From Us

Plaza Lexus prides itself on providing the St. Louis area with the best in quality pre-owned vehicles! Our friendly, qualified sales and service staff would love the opp ... Read more
Plaza Lexus prides itself on providing the St. Louis area with the best in quality pre-owned vehicles! Our friendly, qualified sales and service staff would love the opportunity to earn your business. Call us now or just stop by today.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 4.6
    Quality Of Work
  • 4.5
    Friendliness
  • 4.5
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 90 
Steve5/09/2016 12:44:51 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Thomas Kiernan
I live 120 miles from St. Louis. However two years ago I traded my 2009 Lexus E350 for a 2013 ES350. For the first time in my years of driving a Lexus I began having an issue of the car battery system discharging in three days if not driven. Living so far from St. Louis I did have my local Toyota dealer look at the problem and they were not able to find the issue to resolve. I called Plaza to make arrangements for service. The rep on the phone, a young lady knowing I was coming such a long distance informed me that when I arrived at the dealership a vehicle will be there for my use for the day while service was rendered. Upon my arrival I was greeted by service rep. Thomas Kiernan. He informed me that the issue would probably be resolved in three to four hours and gave me the key to a 2016 Lexus E350 for my use. My wife and I were able to have the freedom of seeing some of the area while our car was attended to. While at lunch Thomas Kiernan (service rep.) called us and informed us that his service manager was not completely satisfied with what he thought the problem was and requested that he be allowed to keep this vehicle for a couple days. We returned home with their car and three days later Mr. Kiernan called to informed me that the issue had been resolved, parts were ordered and their driver would deliver our car to our home 120 miles to our residence after service was completed. A day later Mr. Kiernan again called to confirm our vehicle was ready to be returned at our convenience. The next day a driver from St. Louis returned our vehicle. My only regret is that I cannot remember the drivers name who returned the vehicle as he wanted nothing more to be certain we were satisfied. Thank you Plaza Lexus. I have and will continue to recommend Plaza Lexus to friends and family. Thanks for your service Steve and Linda Wrigley Decatur, Illinoi
Plaza Lexus responded to this review
6/16/2016
Hello Steve, Thanks a lot for coming in to Plaza Lexus and being such a loyal customer! We will be sure to pass this along to Thomas Kiernan. Regards, Tom Ebenreck GM
Chris Forsbach5/04/2016 11:47:41 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Brett Donaldson
This is car number 2 that our family has purchased through Plaza and the customer service is top notch. Brett was able to find the exact car that I wanted. Not only did he find the exact car, he found it in a different state and had it delivered to me. He was very professional, kept good communication through the whole process, and accommodated every request I made. He's not pushy and works hard. Super nice guy and very helpful. Will use him again for our next purchase in a year or so.
Plaza Lexus responded to this review
6/16/2016
Hello Chris, Thanks again for coming in to Plaza Lexus. I will be sure to pass this along to Brett as well. Regards, Tom Ebenreck GM
Ron19698/27/2015 10:30:47 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Mitch
Plaza Lexus Service has always performed way above any other service that I have ever used. They always exceed my expectations, and have kept my car running perfectly for the past 11 years.
Plaza Lexus responded to this review
9/02/2015
I am glad you enjoyed your experience at Plaza Lexus. It gives me great pride to know that our service department has exceeded your expectations on your visits. Please let us know in the future what we can do to assist you further. Tom Ebenreck, General Manager, 314-635-9537
Jc678/22/2015 09:14:38 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Thad Kierman
Service Department is very courteous and does a very professional job. Does not reccomend anything that is not needed, but does check various systems of the vehicle as required, or recommended.
Plaza Lexus responded to this review
8/25/2015
I am glad you enjoyed your experience at Plaza Lexus. I am happy to hear that you found that our service department does a professional job. Please let us know in the future what we can do to assist you further. Tom Ebenreck, General Manager, 314-635-9537
BeeCee7/09/2015 02:22:33 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Casi Lynch, Daniel Branca
I live two hours away from St. Louis, so I had a choice of a few Lexus dealerships. I actually enjoyed buying from Plaza Lexus. In two hours, I was out the door with a new car. I didn't feel rushed and felt that everyone there wanted me to be happy with my purchase. Casi Lynch was the first time I dealt with a female salesperson, and I couldn't be happier. Thank you Plaza Lexus.
Plaza Lexus responded to this review
7/09/2015
I am glad you enjoyed your experience at Plaza Lexus. It gives me great pride to know that you are happy you chose to make the two hour drive to visit Plaza Lexus. Please let us know in the future what we can do to assist you further. Tom Ebenreck, General Manager, 314-635-9537
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Plaza Lexus : Creve Coeur, MO 63141 Car Dealership, and Auto Financing - Autotrader