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Plaza Motor Company

11910 Olive BlvdCreve Coeur, MO 63141
1-877-540-02911-877-540-0291

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Plaza Mercedes-Benz prides itself on giving our customers the best selection of NEW Mercedes Benz models. Our Mercedes-Benz experts can help you with your purchase fro ... Read more
Plaza Mercedes-Benz prides itself on giving our customers the best selection of NEW Mercedes Benz models. Our Mercedes-Benz experts can help you with your purchase from beginning to end. We would love the opportunity to earn your business. Call us now or just stop by today.

Why You Should Buy a Used Car From Us

Plaza Mercedes-Benz prides itself on providing the St. Louis area with the best in quality pre-owned vehicles! Our friendly, qualified sales and service staff would love ... Read more
Plaza Mercedes-Benz prides itself on providing the St. Louis area with the best in quality pre-owned vehicles! Our friendly, qualified sales and service staff would love the opportunity to earn your business. Call us now or just stop by today.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.7
    Quality Of Work
  • 4.7
    Friendliness
  • 4.8
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 46 
Wolly4/01/2015 05:22:35 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Tonia Zellmer
Tonia Zellmer took care of all our needs. She guided us through buying new tires that were priced competitively and OEM standard, She also scheduled a service for the same day. We aappreciate this as we travel over one hour one way to Plaza
Plaza Motor Company responded to this review
4/02/2015
Thank you for the 5 star review! I'm happy to know that you had such a wonderful experience with Plaza Motor Company and we hope to help you again in the future. Best, Mark Austin, General Manager
Carmen4/01/2015 04:19:40 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Tanya
Prompt & courteous service for one-year maintenance service for my 2014 Mercedes 300 class at Plaza Motor Company 11830 Olive Boulevard Creve Coeur, MO 63141 Tanya a serviceperson deserves kudos!
c-class-STL2/08/2015 08:32:37 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Joe Sapienza and Tom Gordon
I've purchased several cars from the Mercedes group at Plaza and always have my cars serviced there. Staff provide friendly first-class service whether they're selling a new car or keeping current cars in top shape.
Plaza Motor Company responded to this review
2/10/2015
Thank you for taking the time to tell us about your visit to Plaza Motor Company! We are so pleased to hear that you are a repeat customer. If there is ever anything you may need, please do not hesitate to reach out. Mark Austin, General Manager, 314-266-5469.
GLK35012/31/2014 07:40:49 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Tom Gibson
Tom Gibson made my purchase of my new GLK350 the most pleasant experience I have ever had in buying a new car. He was attentive, prompt in my request for specs on the GLK and when I arrived he had the requested cars waiting for my inspection. He was very friendly, informative and made the purchase of my GLK a breeze. You could not ask for a better sales person, Thank you Tom
Plaza Motor Company responded to this review
1/13/2015
Thank you for reviewing Plaza Motor Company, specifically, Tom Gibson. We really appreciate your business. Enjoy your new GLK350! Mark Austin, General Manager, 314-266-5469
MissouriLaw5/23/2014 03:58:27 PM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Jerry Patterson
I have purchased two Mercedes benz over the last 10 years and have been extremely happy with the sales, service and friendliness of both dealerships in the past, one in Texas and one in Illinois. Both experiences were great, not like the one at Plaza. This place is a complete JOKE. I have NEVER in my life been treated in such offensive manner as I was by the supposed General Manager Jerry Patterson. I initially had my car hauled in after being stranded off the side of the road. The mechanic/tech who picked up my car explained to me what the issue was, and of course after dealing with SALES/Service Rep the problem escalated into the thousands. He quoted me a rate and upon arriving it had escalated even more. After pointing it out and actually physically SEEING the initial amount he had quoted ON THE INVOICE IN FRONT OF HIM, EVEN CIRCLED, he turned red and said he'd be right back. Shady business. He came back and corrected it. I get into my car to drive off and find that its in worse condition that picked up. I brought it to their attention, and it wall went downhill from there. I was clearly labeled by their staff as someone who is "needy", someone who wants things for "free" as I was told by Jerry. All I wanted as a Customer was to have my car serviced and in hopes that OTHER issues wouldn't pop up, which they did. I was directed to Jerry Patterson when I called to complain about the condition of my car after picking it up. He quickly said that he'd take care of it and that the Service Mgr "Matt" would take care of me personally just to bring it in. Jerry didn't even listen to my concern and didn't even know the issue. I guess Jerry is a busy man. Upon bringing my car in and asking for Matt (who never came to greet me or apologize) but sent me the same Rep, they took care of the problem. But still, was an awful and VERY UNCOMFORTABLE EXPERIENCE FOR ME. None the less, my car went down a week later, same initial problem, in which the Mercedes Benz Tower told me that theyd' take care of the issue since it was what I HAD JUST PAID OVER A GRAND FOR. Of course only to receive an invoice for a couple more thousand. Jerry Patterson, supposed General Manager for Plaza Motors called me and without listening to my concern said "come pick up your xxxx car, we're done helping you". I replied to him and asked if he was not going to listen to my concern and he quickly said "no". After an exchange of words he hung up. I had to pay out of pocket to haul the car to TRI STAR MERCEDES. AFTER MEETING WITH THAT TEAM, I CAN SAY THAT ...that is how a business labeled MERCEDES BENZ should be run. Get some tips fro Tri Star ! I highly recommend you go elsewhere before going to check out these unprofessional people at Plaza. I will NEVER refer people to this place of business, Jerry Patterson is vile.
Plaza Motor Company responded to this review
6/04/2014
Thank you for taking the time to leave your feedback. I am sorry to hear of your disappointment and frustration. I would like to speak with you at your earliest convenience. I have searched for your contact information in our system and am unable to find anything under your username, Alex or Alexid. You may reach me at 314-720-6049. I look forward to hearing from you so that we may work to resolve all outstanding issues. Best, Jerry Patterson General Manager
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