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State Line Chrysler Jeep Dodge Ram of Kansas City

1001 W 104TH STKANSAS CITY, MO 64114
1-844-771-19651-844-771-1965
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Customization
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Our goal is to make your car buying experience the best possible. State Line Chrysler Dodge Jeep Ram of Kansas City's virtual dealership offers a wide variety of new and ... Read more
Our goal is to make your car buying experience the best possible. State Line Chrysler Dodge Jeep Ram of Kansas City's virtual dealership offers a wide variety of new and used cars, Chrysler, Dodge, Jeep, RAM incentives, service specials, and Chrysler, Dodge, Jeep, RAM parts savings. Conveniently located in Kansas City, MO we also serve Overland Park, KS and Lee's Summit, MO - See more at www.statelinedodgekc.com

Why You Should Buy a Used Car From Us

Our goal is to make your car buying experience the best possible. State Line Chrysler Dodge Jeep Ram of Kansas City's virtual dealership offers a wide variety of new and ... Read more
Our goal is to make your car buying experience the best possible. State Line Chrysler Dodge Jeep Ram of Kansas City's virtual dealership offers a wide variety of new and used cars, Chrysler, Dodge, Jeep, RAM incentives, service specials, and Chrysler, Dodge, Jeep, RAM parts savings. Conveniently located in Kansas City, MO we also serve Overland Park, KS and Lee's Summit, MO - See more at www.statelinedodgekc.com

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Dealer Ratings

24-Month Overall Rating
  • 3.9
    Customer Service
  • 4.0
    Quality Of Work
  • 4.2
    Friendliness
  • 3.8
    Overall Experience
  • 3.9
    Price

Dealership Reviews

1 - 5 of 33 
Matt Taylor6/15/2016 12:49:45 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Levonshe McCracken
I have bought a few cars through dealerships and used to sell cars myself not too long ago. I went to State Line to look at some Jeeps. They worked hard with multiple options, cars, etc to get my payment where I needed it to be. When I finally told them I just couldn't do a Jeep payment we opened it up to other cars on the lot. They were never pushy or unwilling to run numbers or look at various options. I worked with Levonshe and a couple managers while I was there. Everyone was a consummate professional and beyond helpful. Their F&I guy was fantastic, and worked hard to get my payment where I needed it while still keeping my rates and term reasonable. The best experience I've had at a dealership buying a car. Overall the best experience I've had at a car dealership. Will definitely be going back.
allden6/05/2016 01:09:03 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Dominic House, David Caldwell,
We purchased a 2005 Ford F-150 from a reputable dealership in south Kansas city MO on March 14,2016. This dealership also offered a Edmund's warranty powered by car check serviced through Royal Administration. I read over the contract, and called Royal Administration to ask them exactly what was covered and what was not covered. I was told that all internal lubricated parts of the Engine otherwise known as the power train which has always been known as the Engine, Transmission, and the drivetrain which includes things like the differential. They also informed me of everything that was not covered which included things like the body panels, lights, mirrors, brakes, tires, things that are considered wear items. Which is completely understandable I checked out all of those things before I purchased the vehicle and with my background of work and school these things were also understood. Anyway, we purchased this vehicle and I started noticing that the engine started to tick and we found out that we needed a new engine as the timing chain adjustors started to go bad according to Jeep. I contacted the dealership and spoke with them and they told me they would take care of everything and I just needed to schedule a time to bring it to them to get it fixed. The dealership then informed me that they did not have the correct tools to fix the job and instead referred me to take the vehicle to a Ford Dealership. This is exactly what we did and according to the warranty we had 30 days or 1,000 miles. It still has not been 30 days from the date that we purchased the vehicle and it has been much less mileage then 1,000 miles. After we took the vehicle to Ford on April 6, 2016 which was a Wednesday and I told the dealership exactly what Jeep said and Jeep is the dealership I purchased the vehicle from. I also authorized the work to be done at Ford to break down the engine (which is what Royal Admin requested I do) which was 4 hours worth of labor just to prove to the adjustor exactly what the dealership said was true all along and from the beginning. We then played the waiting game for over 4 days for this adjuster to come and look at the vehicle. We originally called Edmunds to start the claim, and the next day they acted like they never received the claim, then Edmunds finally told us after many calls to them that we should have started the claim with Royal Administration and gave us this number that is listed on the site. We call Royal Admin that day to get the claim started which would have been on Thursday April 7, 2016 and Shawn which is the service advisor at Ford, he spoke with Nancy who would not provide her last name and according to her they had 24 to 48 hours to send out a rep to make sure that the claim is legit. It takes a rep until Friday April 9, 2016 to come out to Ford just to look at it. The rep then waited until late Monday which is the day I am writing this as the Rep came back and said we will not cover the engine because the tires are not factory stock.. We made absolutely no modifications to the vehicle and did not know that modifications had even been done and according to the dealership they made no modifications either. We bought the truck exactly how it came from the dealership. This has left us stranded without a vehicle as no where in any dealing or anything that we ever received printed from this company ever stated that we needed to look out for the tire size before purchasing a vehicle. This is completely wrong and unmoral how could you leave someone stranded on the side of the road after they just purchased a vehicle! We Traded in 2 brand new vehicles for an older vehicle to save money and the only reason is because I thought that this company was a reputable company but obviously not and the dealership is not willing to pay for the truck. Also, it has now been past the 30 day mark, and we never received any of the paperwork to actually register this truck, they have not paid off the second car we took to them and now my wife credit has been trashed as we were told that her vehicle would be paid off, and the dealership is already listing her car to be sold on their website. We are now stranded without a vehicle and I need legal advice please. Thank you very much for taking your time to read this :)
Nikki5/16/2016 10:48:34 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Dominick and Jack
It was a seamless process! Everyone was friendly Jack the finance guy was great and Dominick knew his stuff! I enjoyed this car experience! Great friendly environment
Richard Smith5/13/2016 02:37:46 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Dominick House, Dennis and David
Fabulous service. Best experience all the way around.I would recommend them to anyone. This is the a wonderful place to do great business with quality people at a fair price.
Big Phil5/12/2016 11:56:38 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Marco Martini, Nick Weeks, & Mathew Danahy
Marco Martini was a very Friendly & knowledgable about my Chrysler 200 2015. He also checked back with me two times to make sure I was still happy with my purchace.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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State Line Chrysler Jeep Dodge Ram of Kansas City : KANSAS CITY, MO 64114 Car Dealership, and Auto Financing - Autotrader