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Hendrick Toyota Merriam

9505 West 67th StMERRIAM, KS 66203
1-866-719-81891-866-719-8189
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Business Center
  • Internet Access
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

LIFETIME LIMITED POWERTRAIN WARRANTY ON EVERY NEW VEHICLE! CLICK HERE to see all the DETAILS on the Toyota you're looking for at Hendrick Toyota! Be sure to look for the ... Read more
LIFETIME LIMITED POWERTRAIN WARRANTY ON EVERY NEW VEHICLE! CLICK HERE to see all the DETAILS on the Toyota you're looking for at Hendrick Toyota! Be sure to look for the GREEN "Special Offers" icon - inside it is the latest GREAT OFFERS that will save you money - low financing, CASH BACK, etc. We also have 360 spins of your car, truck or SUV. Sales Open 7 Days a week!! Service open Monday-Saturday, call for hours and appointment

Why You Should Buy a Used Car From Us

All of our vehicles come with a limited warranty, and have been through our thorough inspection process. We have been in business for many years, and have thousands of ha ... Read more
All of our vehicles come with a limited warranty, and have been through our thorough inspection process. We have been in business for many years, and have thousands of happy, satisfied customers. If you would like more photos or a CARFAX report sent to you, just let us know. Visit our website www.HENDRICKTOYOTA.com Sales Open 7 days a week! Service open Monday-Saturday. Call for hours and appointment

Dealer Disclaimer

$499.00 dealership administrative charge applies to all sales. Out of state buyers are responsible for all state, county, city taxes and fees, as well as title/registrati ... Read more
$499.00 dealership administrative charge applies to all sales. Out of state buyers are responsible for all state, county, city taxes and fees, as well as title/registration fees in the state that the vehicle will be registered.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 3.9
    Customer Service
  • 3.9
    Quality Of Work
  • 4.1
    Friendliness
  • 3.6
    Overall Experience
  • 3.9
    Price

Dealership Reviews

1 - 5 of 137 
Bill 2/09/2016 06:25:10 PM
1.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Mathew Schultz
No warranty papers left in paperwork that was given with the rest of the paperwork to be taken home and was supposed to be their. The vehicle was stated to have been given an extensive inspection for safety and reliability. I drove the truck back to MO. had the required safety inspection and it did not pass! Problems with steering,inner tie rod bad. This Truck was just in for a new frame , leaf springs, front A arms, alignment, etc.THIS WAS A TOYOTA Factory RECALL! HOW COULD THEY PROPERLY INSPECT AND ALIGHN THE TRUCK WITH A DEFECTIVE PART? I was assured several times how good and dedicated there service mechanics were, and what a great deal I was getting ! Also left my garage door opener in my trade in I called Mathew the next morning and told him about it he said he would get it out of the car. later I called him back he told me he got it and had secured it .I asked him if he would mail it to me since I lived 3 hrs. away , HE said he would. Two weeks later and several calls to Mathew even leaving messages on his voice mail and contacting the dealership no returned phone calls.STILL NO OPENER! SEEM TO BE A BUNCH OF SHISTERS TO ME.STAY AWAY!!! Mathew Should be let go ! IF a sales person is to LAZY and Disrespectful to so much as at least return a simple phone call after taking ones hard earned money. Who is his Boss ? Makes you wander just what this whole dealership is about doesn't it ?
Omar841/23/2016 11:43:01 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Juan Rodriguez
My name is Omar, Before I did my worst mistake wich was buying a car thru Hendrick Toyota Scion, i purchased a used veichle at a small dealer ( Rosedale Auto Sales ) No! I dont work there or they're paying me for this! Anyways, the car as usual after driving the car on a daily basis you start to find repairs needed, every repair that i mention to them they cover me 100% atleast for the first month! Hendrick Toyota won't even try to atleast listen to me as a fustrated costumer with a car that i know its used but long story short very disapointed. Yes very Friendly at first once you're on the hook your worst enemies.. NO!! I WOULDNT RECOMEND THIS DEALER!! THE USED CAR SALES MANAGER IS REALLY RUDE AND ANYWHERE ELSE WOULD GIVE A BETTER DEAL! I MADE A MISTAKE!! BUT YOU STILL HAVE A CHANCE..
John F. - Dallas, TX1/17/2016 09:20:00 AM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Sue Wells, Oscar Espinoza, Virginia Stein
I found a pre-owned 2014 Subaru Outback that met my requirements at Hendrick via AutoTrader. From my initial online inquiry to eventual purchase the process was efficient and easy. Sue Wells is fantastic as is Oscar Espinoza. The team was also very helpful, and patient, explaining and assisting with out-of-state purchase and registration. I would recommend Hendrick, Sue Wells and the team for any purchase new or used, in-state or out. John F. - Dallas, TX
Tom the Banker12/30/2015 06:05:24 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Christina Rose,Jordan Darby
I bought my 2013 Prius C there almost 2.5 years ago and referred my daughter who leased a 2015 Corolla from them. We have both cars serviced there. My daughter and I have been pleased with every experience we have had there. As their advertising promises "to exceed customers' expectations" they have done so, both in Sales and Service. Kristina really exceeded my expectations when she arranged for a loaner car (at their expense) for my daughter due to a delay in repairing her car (damaged in an accident) at their body shop. Thank you so much Kristina and the Service Advisor who stayed late to deliver the loaner car! Keep up the good work! Highly recommend!
Hendrick Toyota Scion Merriam responded to this review
1/06/2016
Thank you Tom for your glowing review. Our GM shared it with the entire team and I must say, it brightened my day. It has been a real joy getting to help out. Hope all is going smooth with your daughters Corolla. Take care, Christina Rose, Customer Relations Manager for Hendrick Toyota Scion Merriam.
dp12/21/2015 02:41:48 PM
4.0
Overall Rating
Customer Service
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:David Wells,Erik Stone,Oscar Espinoza,James (JB) Burgdoefer
Did a lot of Internet shopping, then met James (JB) Burgdoerfer to see a vehicle. JB is an outstanding, non-pushy salesperson who took the time to make sure the car I was interested in -- I had one in mind -- was ready to see and in top-flight condition. JB gets five stars from me, and I'd highly recommend him to anyone looking new or used. Even gassed it up for me before I drove it home. His manager, Dave, was pleasant, too. They're the only ones who kept this from being a one-star review. (And that's WITH me being happy with the car I bought.) However, BE PREPARED to have several hours to play the shady car-dealer game: - First, the website listed the car for one price, and had a button to click where I could give my info and get "my special e-price." Lo and behold, the e-price was the EXACT SAME. I even showed several people that, and was told "Well, this one doesn't have a special price." Hmm. - They have a $499 "admin" fee - higher than almost every other dealer I visited. - Their trade value was the lowest I'd rec'd (compared to other dealers I'd shopped, until I was able to bargain it up to something more in line (with them using the same Auction search as others, so I know the original was just a lowball.) - Multiple people, up to the GM, swung by. I didn't believe much of what any of them said, EXCEPT for JB. - I agreed to terms on Saturday, following my bank closing for the day, and was told by the financial guy that if I financed with him, we could do the car today. Other than that, I'd have to hope it was still there Monday, because an employee wanted to purchase it too, but was waiting on his insurance info. (?) I offered finance guy a deposit (of whatever amount he would need) to hold until first thing Monday, and he said they don't do that. It was simply an effort to get me to use their higher financing. I walked out, and within five minutes, I got a call that said he'd hold it until Monday for me -- no problem. All in all, a great car at the right price. Just know you're dealing with a huge dealer (Hendrick) and you're nothing but a number to most employees there. If JB moved to another dealer, I'd follow him there, I think. I'd be wary of buying from Hendrick again based on the rest of them.
Hendrick Toyota Scion Merriam responded to this review
12/28/2015
DP, thank you for alerting me to your concerns. We are looking into the website issues now and will be making adjustments shortly. As for the rest, I have presented your review to the management team to launch a full internal investigation. If you'd like to discuss your experience in greater detail, I can be reach directly at 913-789-4404. In the meantime, have a great holiday weekend and very wonder new year. Thanks again, Christina Rose, Customer Relations Mgr
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Hendrick Toyota Merriam : MERRIAM, KS 66203 Car Dealership, and Auto Financing - Autotrader