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Hendrick Toyota Merriam

9505 West 67th StMERRIAM, KS 66203
1-866-719-81891-866-719-8189
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Business Center
  • Internet Access
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

LIFETIME LIMITED POWERTRAIN WARRANTY ON EVERY NEW VEHICLE! CLICK HERE to see all the DETAILS on the Toyota you're looking for at Hendrick Toyota! Be sure to look for the ... Read more
LIFETIME LIMITED POWERTRAIN WARRANTY ON EVERY NEW VEHICLE! CLICK HERE to see all the DETAILS on the Toyota you're looking for at Hendrick Toyota! Be sure to look for the GREEN "Special Offers" icon - inside it is the latest GREAT OFFERS that will save you money - low financing, CASH BACK, etc. We also have 360 spins of your car, truck or SUV. Sales Open 7 Days a week!! Service open Monday-Saturday, call for hours and appointment

Why You Should Buy a Used Car From Us

All of our vehicles come with a limited warranty, and have been through our thorough inspection process. We have been in business for many years, and have thousands of ha ... Read more
All of our vehicles come with a limited warranty, and have been through our thorough inspection process. We have been in business for many years, and have thousands of happy, satisfied customers. If you would like more photos or a CARFAX report sent to you, just let us know. Visit our website www.HENDRICKTOYOTA.com Sales Open 7 days a week! Service open Monday-Saturday. Call for hours and appointment

Dealer Disclaimer

$499.00 dealership administrative charge applies to all sales. Out of state buyers are responsible for all state, county, city taxes and fees, as well as title/registrati ... Read more
$499.00 dealership administrative charge applies to all sales. Out of state buyers are responsible for all state, county, city taxes and fees, as well as title/registration fees in the state that the vehicle will be registered.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 3.9
    Customer Service
  • 4.1
    Quality Of Work
  • 4.2
    Friendliness
  • 3.8
    Overall Experience
  • 4.1
    Price

Dealership Reviews

1 - 5 of 106 
Janice7/28/2015 05:57:13 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:David Wells,Sue Wells,Vince Dickerson
This is the second time I have purchased a Scion from Hendrick Toyota, needless to say I had a very good experience both times. Everyone is friendly & make you feel welcome, the first time David Wells worked with me & this time his better half Sue. Great experience all around!
Hendrick Toyota Scion Merriam responded to this review
7/30/2015
Janice, thank you so much for sharing your review and recommendations. Are you loving your new Scion? We have some cool new Scion events coming up that JB, our Scion Guru, is putting on. We'd love to have you as our guest. Enjoy and we'll see you soon on the service drive. Christina Rose | Marketing, Public & Customer Relations | Hendrick Toyota Scion
RobMoritz7/09/2015 06:12:44 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Zack Littlefield
Once again I find myself writing a rave review on this dealership. They never cease to impress me with their commitment to their clientele. Two days ago was the FIRST disappointing experience I'd had in using this dealerships service department since the month they opened. After bringing our Sienna in for an oil change and tire rotation ( complimentary till 25,000 miles btw) it took longer than expected - partly because of a tornado warning situation--and as I was leaving the service person mentioned I had a nail in the tire. I asked why they hadn't told me earlier... And after driving off I noticed that the "Maintenance Required light was still on. The next day they called to ask how my service experience was, and I mentioned these things. Within an hour I got a call back from service manager Jeremy apologizing and offering to make it right at no charge to me. Awesome! Today they found not one but two nails, and replaced them both without charge. Great friendly helpfulness by Zack Littlefield, who handled the repair. Can't be happier recommending this service department!
Hendrick Toyota Scion Merriam responded to this review
7/13/2015
Rob, thank you for once again sharing your experience with us. Your recommendations for Jeramie and our dealership mean a lot to our team. In fact, I will be sharing this review with the entire team shortly. Jeramie is an outstanding leader in truly exceptional customer service. I know he will be elated to see this recommendation. Please don't hesitate to let me know if there is anything else we may be able to assist you with in the near future. In the meantime, pay rogue nails stay clear of your tires. :) Have a great week, Christina Rose, Customer Relations Manager Hendrick Toyota Scion Merriam in Kansas City
gabrielamixco6/24/2015 06:33:08 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Brandon Abernathy,Chetan Sampat,Justin Doelling
Let me tell you about my experience. I purchased a Prius 2 years ago from JayWolf toyota, WORST EXPERIENCE OF MY LIFE. So when I went to Hendrick Toyota a week ago to replace my old 2010 Prius for a new one, I went in feeling very skeptical about doing this again and feeling taken advantage of, BUT Justin Doelling and Cheeto Sampat made me feel so welcome and at ease. They answered all my questions (I had a million) in such a polite way and respectful manner. They were also very nice and willing to let me test drive several models. I must say Im quite picky, but Justin kindly guided me through the entire process and I feel like I got an amazing deal, now Im driving a brand spanking new 2015 Prius. IM SO Happy with my decision of choosing Hendrick Toyota and was such a blessing working with JUSTIN AND CHEETO! :)
Hendrick Toyota Scion Merriam responded to this review
6/26/2015
Gabriela, congratulations on the new Prius. On behalf of our entire team, thank you for sharing your review and testimony. I don't like to hear a customer ever had a cringing experience with any #Toyota dealership but am very pleased Justin and Cheeto were able able to make this process an enjoyable one. We have a team of experts on the service side excited to take care of you and the new Toyota. Please don't hesitate to reach out f there is anything else in the near future we may be able to assist you with. Christina Rose | Customer Relations Manager Hendrick Toyota Scion Merriam
Ben D6/12/2015 12:20:35 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Scott Kelford,Christina Rose,Jordan Darby
Hendrick Toyota's service department provided excellent service! Scott Kelford, Christina Rose and Jordan Darby went above and beyond to ensure that our car was thoroughly serviced and that we received a loaner van to keep my family on the move! I trust the team at Hendrick Toyota's Service Department to do a great job and make sure that repairs are completed to my satisfaction and provide a great loaner to use, while waiting for work to be completed! Great job!
Hendrick Toyota Scion Merriam responded to this review
6/26/2015
6/17/2015 Ben, thank you for taking time out to review our dealership and share your experience. I warms my heart to hear we were able to help out in a pinch and get your family taken care of. Please don't hesitate to reach out if we can help out again in the future. Have a great week, Christina Rose | Customer Relations Mgr | Hendrick Toyota
Abused5/16/2015 12:53:21 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Bryan Hendrich,Robert Biehl,Jon Howell,Oscar Espinoza
Beware of being seduced into buying a new "SAFE" car, The service department tells you after your brakes just went out on a 2012 vehicle purchased from one of their dealerships that turned you away the day before because of "overbooking" for the 3rd time (under warranty) that the brakes cannot be guaranteed against future failures. Of course, I was horrified. I proceeded to buy the "SAFE" car suggested and got myself into a dire situation with payments way beyond my budget. My retirement plans are ruined -- I realized this after I recovered from the horror. I begged for a solution that would help me as a real live human being who is a spec of dust to such a humongous conglomerate of a dealership. I have confined myself to a self-imposed prison with no escape by being frightened and upset that my 2012 Nissan was deemed "unsafe" and that I needed to get into a "Safe" car like a new Toyota Corolla. Why couldn't they just have fixed the brakes? You may be "offed" on Craigslist as we read in the news; however that would be over quickly. The Hendrick nightmare stays with you for the rest of your life -- and they do not care. One individual provided a solution that proved how ruthless and uncaring with very poor customer service that is compounded in this dealership.
Hendrick Toyota Scion Merriam responded to this review
5/21/2015
Dear Valued Customer, I'd love to reach out and discuss this matter at hand but have no contact information on any of the sites you've reviewed us on to reference. I will continue to leave my direct contact information in response. If at any point you'd like your concerns addressed, I'd be happy to listen and see what we can do to help. In the meantime, thank you for reaching out to us and giving us an opportunity to seek improvement. Christina Rose | Dir. Line 913-789-4404 Customer Relations Manager | Christina.Rose@HendrickAuto.com
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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