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Lexus of Omaha

13025 W DODGE RDOMAHA, NE 68154
1-888-772-10681-888-772-1068
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Concierge
  • Delivery Options
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Why You Should Buy a New Car From Us

We have been voted "Best Used Car Dealer" for four years in a row! LEXUS of OMAHA is an "Elite of Lexus" Dealership; one of only FOUR IN THE NATION to win this prestigio ... Read more
We have been voted "Best Used Car Dealer" for four years in a row! LEXUS of OMAHA is an "Elite of Lexus" Dealership; one of only FOUR IN THE NATION to win this prestigious award for 16 CONSECUTIVE YEARS! We are the Best of the Best in Customer Satisfaction! Buy with confidence at a place you can trust!

Why You Should Buy a Used Car From Us

Our Pre-Owned vehicles are inspected and brought up to our high standards inside and out. Most vehicles qualify for extended warranty! ASK FOR DETAILS. We have been vo ... Read more
Our Pre-Owned vehicles are inspected and brought up to our high standards inside and out. Most vehicles qualify for extended warranty! ASK FOR DETAILS. We have been voted "Best Used Car Dealer" for four years in a row! LEXUS of OMAHA is an "Elite of Lexus" Dealership; one of only FOUR IN THE NATION to win this prestigious award for 16 CONSECUTIVE YEARS! We are the Best of the Best in Customer Satisfaction! Buy with confidence at a place you can trust! Up to 72 Months Financing Available.

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 3.2
    Customer Service
  • 3.7
    Quality Of Work
  • 3.6
    Friendliness
  • 3.3
    Overall Experience
  • 3.6
    Price

Dealership Reviews

1 - 5 of 41 
strawberry811/10/2014 11:16:22 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jonathan champoux
he knew what I was looking for when he found the vehicle I wanted call me and set up a test drive highly recommend him.
Lexus of Omaha responded to this review
11/13/2014
I want to thank you for your business and your kind words. It was a pleasure working with you and I certainly hope you enjoy your new-to-you vehicle! Let us know if there's anything else we can do to help you with your future automotive needs. Thank you--Rob Mueting, General Manager.
bigsek10/01/2014 07:35:54 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Larry Vondra
My wife and I, had a wondewrful experience at Lexus of Omaha the other night. Our sales consultant was Julia Stephenson, and she was great! Not once did we feel pressured, she was very professional and knowledgable, it was ias if we were old friends. And I left with a car I love. Larry Vondra, was awesome as well! I wasnt able to get my 2014 GS 300 that night, but in a year or so, I will be coming back to Lexua of Omaha to get my 2016 GS 300:) On behalf of my wife and I, I'd like to thank the whole team at Lexus of Omaha, Thank you!
Lexus of Omaha responded to this review
11/13/2014
I want to thank you for allowing us the opportunity to earn your business. At Lexus of Omaha, we put our customers above all and I am glad to hear that our team was able to take such great care of you. We want our customers to be comfortable and confident in their purchase. I hope you enjoy your new GS 300. We look forward to working with you again when you're ready to upgrade! Bests--John Langland, General Manager.
HilareeWalter9/11/2014 01:21:50 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:I worked with Geri Topolski and Curtis Smith
Both Geri Topolski and Curtis Smith had gone above and beyond for me and made me feel like my business was very important to the company. I have never received customer service as top notch as this before. Lexus as a company should be proud to have individuals who excel at their jobs and make people wanting to come back. I want to show my gratitude towards Geri and Curtis, I appreciate all that they do and would recommend them in a heart beat.
Lexus of Omaha responded to this review
9/16/2014
Thank you for sharing your satisfaction working with our team here at Lexus of Omaha. Geri and Curtis do an excellent job of catering to our customers to make sure they are given the attention they deserve and quality customer service. I am happy to hear you look forward to coming back to our dealership--we look forward to having you. Let us know if there's anything we can do to help you with your future sales or service needs. Thank you--Rob Mueting, General Manager.
rvrtiska5/26/2014 08:05:41 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Pat Wallace
I was very impressed with the friendliness and honesty of Pat Wallace during my trade negotiations. I felt that Pat had my best interest at heart and served his employer well. I had a couple of issues that needed resolved and Pat took it upon himself to make things right and have a satisfied customer. I am a satisfied customer.
Lexus of Omaha responded to this review
5/28/2014
Thank you for the positive feedback! At Lexus of Omaha, customer care and satisfaction is our main priority and I am pleased to hear that Pat was able to make you feel comfortable. Enjoy your new vehicle and please do not hesitate to let us know if there is anything we can do to help you with your future sales or service needs. Thank you--Rob Mueting, General Manager.
frankstewart12373/09/2014 04:00:28 PM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Nick, Brad,Jocelin,Mr.Smith
Terrible Customer Service Dealership stated replacing said part would cure my vehicle problem. I responded said parts were still under warranty, but Denso brand not Lexus. Dealership insisted replacing Denso part would cure my vehicle problems (although Denso was still under warranty). Let me also point out, Denso makes many part for Lexus and is even the manufacture of Lexus ECU. I replaced said parts at dealer recommendation, but parts did not solve car problem. I requested my service rep to addressed I replaced warranty parts unnecessarily and should not have to incur complete cost of parts because I only replaced parts at dealer recommendation. Customer service rep stated there was nothing he could do. But wait! It gets worse. I contacted two members at Lexus dealership to address my concern. One person whom was in management, the other was in customer relation. My emails were COMPLETELY IGNORED by BOTH PARTIES. Ignoring a customer that had a concern exacerbates the situation. Due to the poor service I received, I could never recommend this Lexus dealership as they clearly treated me as they could care less about me as a customer spending money at their establishment.
Lexus of Omaha responded to this review
3/14/2014
Thank you for bringing this to our attention. It is important to us to ensure our customers are given the best services possible and I am sorry if we were not successful at doing so. By no means did we intend to upset you, or ignore you in any way and I apologize that you felt that way. Your feedback is important to us as it helps us know the areas where we need to focus on improving, and customer service and satisfaction is our main priority. I am glad that we were able to come to an agreeable solution to your concerns. Please do not hesitate to let us know if there is anything we can do to help you going forward. Sincerely—Rob Mueting, General Manager.
Lexus of Omaha responded to this review
3/14/2014
I was contacted by Lexus of Omaha and this end up being a mix up due to the fact Lexus was in transition to moving into a new facility. Mr. Smith contacted me and was very accommodating. My initial contact with Mr. Smith reflected superb customer service, so I really appreciated the fact I was re-contacted and provided an explanation on what had happen with my initial issues. Mr. Smith addressing my concerns has rebuilt my trust in Lexus of Omaha & its employees like Mr. Smith that will ensure I'm a life time Lexus customer. Lexus is symbolized by perfection and world class customer service, I can say I've experience all of this now.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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