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Lexus of Omaha

13025 W DODGE RDOMAHA, NE 68154
1-888-772-10681-888-772-1068
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Comfortable Waiting Area
  • Children's Play Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

We have been voted "Best Used Car Dealer" for four years in a row! LEXUS of OMAHA is an "Elite of Lexus" Dealership; one of only FOUR IN THE NATION to win this prestigio ... Read more
We have been voted "Best Used Car Dealer" for four years in a row! LEXUS of OMAHA is an "Elite of Lexus" Dealership; one of only FOUR IN THE NATION to win this prestigious award for 16 CONSECUTIVE YEARS! We are the Best of the Best in Customer Satisfaction! Buy with confidence at a place you can trust!

Why You Should Buy a Used Car From Us

Our Pre-Owned vehicles are inspected and brought up to our high standards inside and out. Most vehicles qualify for extended warranty! ASK FOR DETAILS. We have been vo ... Read more
Our Pre-Owned vehicles are inspected and brought up to our high standards inside and out. Most vehicles qualify for extended warranty! ASK FOR DETAILS. We have been voted "Best Used Car Dealer" for four years in a row! LEXUS of OMAHA is an "Elite of Lexus" Dealership; one of only FOUR IN THE NATION to win this prestigious award for 16 CONSECUTIVE YEARS! We are the Best of the Best in Customer Satisfaction! Buy with confidence at a place you can trust! Up to 72 Months Financing Available.

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
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Dealer Ratings

24-Month Overall Rating
  • 4.1
    Customer Service
  • 4.2
    Quality Of Work
  • 4.3
    Friendliness
  • 4.2
    Overall Experience
  • 4.1
    Price

Dealership Reviews

1 - 5 of 52 
JJ7/13/2015 04:08:38 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Eric Murray, Jason Fredricks
This was our first new vehicle purchase ever, and it really could not have gone any better. All three times we visited the dealership prior to picking up our RX350, we were asked several times by different employees if there was anything they could get for us. Someone was always cleaning the dealership too- not just wiping off a table but actually getting down on their hands and knees and wiping the bottoms of window frames and the floor. I am an extremely detailed and organized person, and their operation was exactly the way I like to see things done. I am a big records keeper person, and Eric Murray went out of his way to make us feel comfortable asking for anything. I also appreciated how if Eric or Jason didn't know the answer to one of my questions, they wouldn't blow me off- they would actually admit they didn't know and then they'd find out the correct answer. The negotiation process was fun and we always felt welcome to be there. We left feeling they genuinely wanted us to feel we were taken care of, and that we were now a part of their dealership family. We will absolutely return next time we need a vehicle.
Lexus of Omaha responded to this review
7/17/2015
First, Congrats on your first car purchase! That's always an exciting moment. I want to thank you for taking the time to leave such a positive review about your experience at Lexus of Omaha. Exceptional customer service is always our priority and I'm glad to hear that Eric guided you through the entire process, even seeking out answers he didn't know. Please don't hesitate to contact us if you have any more questions or anything else you need. Enjoy your new RX350! Best --Rob Mueting, General Manager
KSautter6/26/2015 08:45:42 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Rusty Russell
I had an excellent first experience when I purchase my first Lexus almost 8 years ago. Although I had my eye on another car (Mercedes), we decided to drop by and test drive a few used cars. Rusty went above and beyond to make sure I was choosing the right car that I would be happy with for many years to come. On the last test drive, he brought around a beautiful RX350 that had just been traded in (not on the lot yet). This "test drive", just to see how the RX drives, turned out to be the one! Love how easy Rusty was to work with, no pressure, and he stayed late to finalize everything. He made us feel very special. The entire buying experience was world-class once again. Not sure that I'll ever purchase another vehicle anywhere else.
Road Tripper6/21/2015 11:40:32 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jeff Bahnsen,Larry Vondra
Jeff Bahnsen helped me find my perfect match in a certified pre-owned RX350. He was pleasant, knowledgeable, and willing to go the extra mile. I took an entire month to make my decision and he was so patient. Larry Vondra in the business dept. Also was pleasant and efficient. Mike Hilding, my delivery specialist went over everything at delivery. Lexus of Omaha is a great place to buy a car.
melk796/17/2015 02:51:46 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Michael Cohn
Michael Cohn was a great salesman. He provided excellent advice and wasn't pushy. Michael and management were very helpful letting us have an extended overnight test drive to really take the car through its paces in our regular daily life. The dealership is brand new and beautiful. They are very hospitable and provide coffee, snacks and other beverages when you have to wait. We were looking for a specific used model that probably is very common at a Lexus dealer, so we ended up purchasing elsewhere this time around. However, given the experience with Michael and the dealership, I hope my next car is purchased here.
Brian13076/16/2015 11:37:35 AM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Rusty Russell
We were looking for a used car for our daughter and decided to stop by because we saw a CRV advertised on the website. It was lightly raining, but Rusty Russell came out and met us with a friendly smile and a strong handshake. Rusty showed us the CRV and listened to what we were looking for in a car. Rusty was able to relate the different safety features and car considerations for a new driver because he has just went through that as a parent. I thought it was especially nice that he really listened to what my 15 year old had to say. Rusty then suggested several other cars to look out so we could compare and contrast. He had suggested several vehicles that were great fits for our needs. Rusty spent the time to show us the service department and we were really impressed with how that process works. After test driving a couple cars we decided to go with the CRV. At no time was Rusty ever that "pushy" salesman. He seemed to know when to speak up to answer our questions and when to give us our privacy to discuss amongst ourselves. Rusty was really patient and helpful as we were explaining the car buying process to our daughter. Jay in the finance department was great also. He was helpful in getting the car loan set up and quick and efficient with all the paperwork. He too, was very patient as we explained everything to our daughter. Fred, the sales manager, was friendly and reassuring. Overall I was thoroughly impressed with the friendly professionalism of the staff at Lexus of Omaha. We are very happy with our decision to buy a vehicle from Lexus of Omaha. The professionalism of the staff made this a truly enjoyable experience. I would highly recommend visiting Rusty Russell at Lexus of Omaha to purchase your next vehicle.
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