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Performance Chrysler Jeep Dodge RAM of Lincoln - Lincoln

6601 Telluride DriveLincoln, NE 68521
1-877-463-16591-877-463-1659
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Performance Jeep-Dodge is a certified Chrysler Five Star dealership with a huge inventory of the most popularly equipped new Jeeps & Dodges. Our team believes in a high s ... Read more
Performance Jeep-Dodge is a certified Chrysler Five Star dealership with a huge inventory of the most popularly equipped new Jeeps & Dodges. Our team believes in a high standard of customer service. We understand that your time is valuable, so we'll do everything possible to make your visit brief, informative & enjoyable. We want to exceed your expectations!

Why You Should Buy a Used Car From Us

Performance Jeep-Dodge is a certified Chrysler Five Star dealership with a huge inventory of high quality pre-owned vehicles that we can help finance. Our team believes i ... Read more
Performance Jeep-Dodge is a certified Chrysler Five Star dealership with a huge inventory of high quality pre-owned vehicles that we can help finance. Our team believes in a high standard of quality & customer service, so almost all of our Pre-0wned Jeep, Dodge & Chrysler products are Certified with factory warranty up to 100,000 miles. We understand that your time is valuable, so we'll do everything possible to make your visit brief, informative & enjoyable. We will exceed your expectations.

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
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These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.2
    Customer Service
  • 4.6
    Quality Of Work
  • 4.6
    Friendliness
  • 4.1
    Overall Experience
  • 4.3
    Price

Dealership Reviews

1 - 5 of 119 
danptrs19/23/2014 02:43:31 PM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Unknow.
I purchased a Certified used Jeep Patriot in May of 2013. Had problems with it in less than a week. Had multiple issues getting vehicle taken care of at Performance so I took it to another Jeep dealer to get it fixed. Now the vehicle is making a noise that sounds like a pulley or baring is going out. I called Performance to check on warranty and was told it had expired, was transferred to someone to help, who needed to transfer me again to someone else and was then hung up on in transfer. Again only have had the vehicle for 16 months and the Certified warranty has expired due to age of vehicle not mileage as it has less than 60,000 on it. Because it was 2008 the certified warranty only lasted until November of 2013. Now I know why they sold this one as certified as they knew they would not have to cover it for long. Not only will I not purchase from Performance again but Chrysler beware, because of vehicle issues and lack of service by YOUR dealer I may never buy a Jeep or Chrysler product again.
Performance Chrysler Jeep Dodge of Lincoln responded to this review
10/01/2014
I want to express my sincerest apologies regarding any confusion you may have experienced regarding the warranty on your Patriot. It was certainly never our intention to mislead you in anyway. Whether purchasing a new, or used, we always encourage our customers to invest in an extended warranty plan when we present the available options at the time of purchase. If you have time, I would like to speak with you in further detail so we can explore your options and see about finding a solution that would be to your satisfaction. Please contact me at 402-477-3777 at a time that’s best for you. I look forward to your call. Sincerely—Jon Tucker, General Manager.
Brian Vierthaler9/19/2014 08:15:52 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jay Allsman
First time buying from performance. Jay Allsman was the guy I worked with during the process. I already knew what I wanted, so the purchase was done completely over the internet. I have purchased several vehicles over the last few years, and I was completely impressed with Jay. Never took more than 15 min to get a reply on email (usually within 5min). I definitely will call Jay next time I buy a vehicle….his attention to detail was unsurpassed from my previous experiences. I told him if I was a 1st grade teacher, I would have given him a sticker! If Jay was in my business, I would hire him!
Performance Chrysler Jeep Dodge of Lincoln responded to this review
9/22/2014
Thank you for taking a few minutes to share your experience with us and others at Performance Chrysler Jeep Dodge Ram of Lincoln. Jay has been an essential part of our team for many years and it's great to hear that he was able to take such great care of you throughout your car shopping experience. I hope you enjoy your new vehicle for many years to come. Thank you for your business--Jon Tucker, General Manager.
Harvey Jay8/02/2014 05:49:48 AM
2.2
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Jon Tucker
Handshakes and verbal agreements are worthless here. Just because you have an agreement with the salesman, you must realize he is just a pawn in the game and he will tell you anything he is told to tell you to make the sale. If you are the type that believes what you are being told and are the type that just signs paperwork as it is handed to you, beware. After my experience I can promise you, if it is not documented, it is hearsay. That is what the manager told me personally. I was called a liar because I had a verbal agreement with the salesman and a handshake to seal the deal. When I was signing paper I was told there was no paperwork to back up what had taken place with the salesman and I was out of luck. I walked out and never complete the deal. I was in contact with the general manager the next day and he said the salesman had verified my side of the story and I could come back out and complete the deal. I declined and will never deal with a dealership that calls me a liar before verifying the facts first. If you are still going to deal with these crooks, do your self a favor. 1. Make sure everything is documented. 2. Get everything documented, no matter how much you feel you trust them. 3. Read everything and get answers before you sign anything. Once you sign the paperwork, you are stuck. You can't take it back, you can't get something that is not written down. You are a sale, nothing more on their monthly tally, nothing more.
Performance Chrysler Jeep Dodge of Lincoln responded to this review
8/12/2014
I would first like to apologize that we were unable to provide you with anything less than a pleasant experience. At Performance Chrysler Jeep Dodge Ram of Lincoln, customer service and satisfaction is our main priority and I am sorry that we were not able to meet your expectations. I assure you it was never our intention for you to feel as though you were a monthly tally as we truly value each and every customer. If you have time and are willing, I would like the opportunity to speak with you in further detail so we can see about finding a resolution to your concerns. Feel free to contact me at 402-477-3777. Sincerely—Jon Tucker, General Manager.
Gramadel7/08/2014 01:11:10 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jon Tucker
We live in Yankton, SD, I called Jon Tucker on Tuesday evening and told him we were interested in a new vehicle. All I knew for sure was that I wanted a white SUV!! Jon started asking questions and filling in the blanks! Within minutes, he said he had just what I was looking for. He emailed me 26 pictures of the vehicle inside and out and when I saw the pics, Jon was right on! I was a bit nervous purchasing a vehicle without actually seeing or driving it but Jon answered all of our questions, gave us what we wanted on our trade-in and over all made the whole deal simple! (Our son and daughter-in-law live in Littleton, CO and have bought their last 2 vehicles over the phone from Performance and highly recommended them to us.) My pearl white 2014 Dodge Journey was delivered to our door on Friday morning and we couldn't be happier with our new vehicle! It was everything that we were looking for plus! Thank you Jon! You made this a breeze and we LOVED not going to car lots being hassled by over bearing sales people! We will definitely do this again and highly recommend Performance Chrysler Jeep Dodge of Lincoln! THANKS AGAIN JON TUCKER!
Bobbyvance5/24/2014 06:51:18 AM
2.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Finance and Mr. Tucker
Once these people get the keys to your trade, you will be there all night. Manager stands in the door way of finance office and you get bantered from both sides as to keep you in the room till you buy something. When you ask for your keys back someone will go to get them and someone else comes in to convince you to buy something. After paperwork is done and you leave you get called back for paperwork resign and the amount of loan has magically gone up, and I had to put more money on my credit card just to get to leave the second time. Took so long to get my trade in paid off I was getting calls at work from previous finance company wanting to know if and when I was going to make payment on vehicle I had traded in over a month ago. I was told 5 times by 5 different people that the money had been sent to the finance company over a span of 3 weeks. Called Dodge customer service 4 times, they called Jon Tucker 4 times and I was promised the refund of my credit card charges in full. I did get part of it back, it was not a full refund. Dodge customer service kept calling me back to see if things were getting taken care off and after 2 months and numerous calls and more promises Customer service finally got things taken care of. If you want an ongoing endless nightmare, this is the place to go. I did like the truck but after the horrid experience I received from this dealership and the worries I had about having to deal with them for service in the future I dumped the truck at the first opportunity I got and I will never consider another Dodge again till they start controlling their dealership better.
Performance Chrysler Jeep Dodge of Lincoln responded to this review
5/28/2014
On behalf of Performance Chrysler Jeep Dodge Ram of Lincoln, I would like to apologize for any poor feelings you might have toward our dealership. We certainly never intended for you to feel as though we lied to you about the condition of the vehicle, or mislead you in any way. I am also sorry for the mix-up with the paperwork. Customer service and satisfaction is our main priority and if you have time I would like the opportunity to speak with you in further detail so we can see about finding a solution that might be to your satisfaction. Please contact me at your earliest convenience at 402-477-3777. I look forward to hearing from you. Sincerely—Jon Tucker, General Manager.
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