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Infiniti Of Baton Rouge

13540 Airline HwyBaton Rouge, LA 70817-5919
1-866-495-81241-866-495-8124
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Comfortable Waiting Area
  • Children's Play Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Infiniti of Baton Rouge provides you our customer with a wonderful ownership experience. We value you our customer and your business. We provide exceptional service ... Read more
Infiniti of Baton Rouge provides you our customer with a wonderful ownership experience. We value you our customer and your business. We provide exceptional service both before and after the sale. We are a 7 year Award of Excellence award winner, and have an extremely educated sales staff ready to help guide you through your next purchase. We offer many other amenities like free Wi-Fi, loaner vehicles, shuttle service and much more. Call 1-888-467-5790 to set up an appointment with one of our qualified sales consultants today.

Why You Should Buy a Used Car From Us

Dealership has a phenomenal reputation of taking care of their customers. Ask for Internet Sales Consultant at 1-866-495-8124. We shop everyday to make sure our prices be ... Read more
Dealership has a phenomenal reputation of taking care of their customers. Ask for Internet Sales Consultant at 1-866-495-8124. We shop everyday to make sure our prices beat the competition and we ship all over the USA if you have a price in mind do not hesitate to make an offer...

Languages Spoken

  • Tiếng Việt

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price. Dealer not responsible for pricing or option errors.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.9
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 50 
BC and DH6/10/2015 02:54:40 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Robbie Whidden
We would like to take this opportunity to express our delight with the wonderful sales consultant, Robbie Whidden, who was very professional and took every measure to ensure that his service delivery was impeccable from start to conclusion of our dealings. We love our Infiniti Q70L. Robbie, did an awesome job!!!
Infiniti of Baton Rouge responded to this review
6/10/2015
We couldn't be more thrilled that you had a wonderful experience with us at Infiniti of Baton Rouge AND are loving your new Q70L! Please feel free to call if you ever have any questions and welcome to the Infiniti Family!!
Cynthia6/02/2015 12:04:25 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jonathan Hutchens,Anita Smith,Tim Landry,Ross Bajon
Ross Bajon with Infiniti of Baton Rouge was the key factor in my decision to purchase an Infiniti Q70. From the moment I pulled into the dealership, I was greeted promptly and courteously. I felt right at home, immediately being offered refreshments before we sat in Ross’ office to discuss everything there is to know about Infiniti. I can't say the same about the other dealerships. I researched Mercedes, BMW, Lexus, Infiniti, and Audi vehicles thoroughly before I visited the dealerships. After months of research, I visited the dealerships in Baton Rouge – some of the dealerships I visited once or twice, with Infiniti and Mercedes being visited three times. My final decision was an Infiniti Q70 and I couldn’t be happier. My experience with the other dealerships do not compare with the experience I had with Infiniti of Baton Rouge and Ross Bajon. After visiting Audi and browsing in the lobby for at least 5 minutes with no one greeting me or acknowledging my presence, I walked out. I scratched Audi off of my list. When I visited BMW, I was hesitantly greeted by a sales person. I didn’t feel comfortable there and I had to ask to see a BMW 3 series and also had to ask if I could test drive it. I also had the same experience with the Mercedes dealership. At Mercedes, I was also asked if I was sure I could afford an E series and why I wasn’t willing to buy that day. They wanted me to make a decision immediately. I asked the salesmen to demonstrate all of the options in the vehicle. That was not done. My opinion of the BMW and Mercedes dealerships is that the salesmen do not have to show you anything; the name alone should sell itself. I felt an air of arrogance at these two dealerships. Conversely, my opinion of the Infiniti and Lexus dealership is that since they don’t have a “name”, they have to try a little harder to win you over. That being said, my experience with Ross Bajon was outstanding. The minute I walked in the lobby and was greeted by Ross and told him I was interested in an Infiniti Q50 or Q70, he immediately stated that we would test drive these two vehicles. After explaining everything about the Infiniti, including all of the options and the service department, we were off to test drive. The test drive lasted about 30 minutes or more, where Ross demonstrated EVERY option on that vehicle. He wanted me to see and understand how everything in the car worked. Each time I visited Infiniti, Ross stated that we would test drive the vehicle again. I had a thorough explanation and demonstration of everything the Infiniti had to offer. No stone was left unturned and no question was left unanswered! The entire staff at Infiniti of Baton Rouge is friendly and courteous. The first time I visited there, Mrs. Anita and I bonded over the same brand of purses we both had. As I went to fix a cup of coffee, she insisted on brewing a fresh pot. She was concerned that the pot of coffee had been sitting there for too long. Jonathan Hutchens, Finance Director, was also prompt, friendly, patient, and courteous and he took his time explaining everything and answering any questions I had. Tasha, in the Service Department, was very sweet and efficient in scheduling my first service appointment in six months. Every person employed by Infiniti of Baton Rouge that I saw or met was extremely courteous and kind. Infiniti of Baton Rouge seems to be a great place to work and it shows through their employees. I am so glad I choose Infiniti of Baton Rouge.
Bgizzle5/27/2015 09:44:42 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jonathan Hutchens,Ross Bajon
Went to see our friend Ross Bajon today and he helped me and my wife find the right vehicle for us at the right price. Was honest and friendly, not pushy or overzealous to make a sale. Just wanted to make sure we were satisfied and like he said happy wife happy life. Thanks again for the great service and god bless. Brian and Kristie
Infiniti of Baton Rouge responded to this review
5/28/2015
We couldn't be happier that you had such a positive visit with us at Infiniti of Baton Rouge! We hope you are loving your new vehicle and welcome to the Infiniti Family!
Trisha Every5/21/2015 06:57:36 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jonathan Hutchens,Tim Landry,Ross Bajon
I ABSOLUTELY love my Infinity Q70L. Very please with the entire staff!! I must say the highlight of the buying experience was with Jonathan Hutchens....very fair, knowledgeable, quick, and efficient. Met the service staff and was VERY pleased with all of them!!!
Infiniti of Baton Rouge responded to this review
5/22/2015
We are so thrilled you are loving your new car!! Thank you for sharing with everyone how wonderful your experience was with our entire team and welcome to the Infiniti Family!
Happy Momma5/07/2015 02:59:12 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:David Capiel and Bernie B Hahn
Our sales person was David Capiel, assisted by Bernie Hahn. David was very familiar with the saying "the customer is always right". This young man was willing and able to help with our every request. Bernie stepped in to help out and he was great. We are not easy customers and we go into a buying situation fully informed regarding the product we are purchasing. Needless to say, we left satisfied with the service, the price and the quality of our new QX60. David made sure we were aware of our service options and provided us with a great experience the moment we took ownership of our new vehicle. He sat with me in our new car and quickly helped us set up those items we felt needed address before we even left the drive way. Thanks David and we both wish you continue growth and success. We observed Bernie supporting David and helping him through the sales process. A true leadership qualtiy.
Infiniti of Baton Rouge responded to this review
5/12/2015
We are ecstatic you had such a wonderful car buying experience with us at Infiniti of Baton Rouge! We hope you are loving you new QX60 and welcome to the Infiniti Family!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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