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Adventure Subaru

2269 North Henbest DriveFAYETTEVILLE, AR 72704-6512
1-866-661-46101-866-661-4610
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Welcome to Adventure Subaru! We are family operated for over 30 years in Northwest Arkansas. No Hassle pricing on all of our vehicles, and you can purchase from a Non-Com ... Read more
Welcome to Adventure Subaru! We are family operated for over 30 years in Northwest Arkansas. No Hassle pricing on all of our vehicles, and you can purchase from a Non-Commissioned, helpful and friendly Sales Consultant. Come see us and you'll know why we have so many repeat and referral customers!

Why You Should Buy a Used Car From Us

Welcome to Adventure Subaru! We look forward to servicing all your Subaru needs from sales, parts, and service. We also have a great selection of pre-owned vehicles! For ... Read more
Welcome to Adventure Subaru! We look forward to servicing all your Subaru needs from sales, parts, and service. We also have a great selection of pre-owned vehicles! For more information, contact our Sales Department at 866.661.4610 Family operated for over 30 years in Northwest Arkansas. No Hassle pricing on all of our vehicles, and you can purchase from a Non-Commissioned, helpful and friendly Sales Consultant. Come see us and you'll know why we have so many repeat and referral customers!

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Dealer Ratings

24-Month Overall Rating
  • 3.0
    Customer Service
  • 3.0
    Quality Of Work
  • 3.1
    Friendliness
  • 3.0
    Overall Experience
  • 3.6
    Price

Dealership Reviews

1 - 5 of 13 
jrh8/04/2015 09:40:15 PM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:cant remember
2015 forester burning oil since bought new a year ago. It has barely been passing oil consumption test. Got home and checked the oil myself. The service department overfilled the oil in an apparent attempt to skew the results of their test. Shady bordering on criminal in my opinion
Adventure Subaru responded to this review
8/26/2015
COPIED FROM OUR CORRESPONDENCE ON CUSTOMER'S FACEBOOK REVIEW: ADVENTURE - we regret the problems you're having with the oil consumption of your new 2015 Forester. I know you've been speaking with our Service Manager to resolve all your concerns. We are waiting to hear from Subaru to find a resolution, and we will continue to monitor and communicate with you. CUSTOMER - Thank you so much for your concern. ADVENTURE - Service Manager Bill Durham reports that you called Subaru and they told you there was nothing they could do at this point. Bill explained how long your powertrain warranty is and how we are paid well to repair and will be happy to do so when you fail the test. You now have 19k miles. Bill said that you seemed to feel better knowing about the warranty etc. We're on your side, Lexie! CUSTOMER - Bill was very nice, but I do not feel any better about my purchase at this point.
Nathan and Tamn Harrington6/16/2015 09:25:56 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Justin Wiese--internet sales--I hope I spelled that correctly. T.G.--manager (The customer service guy who put the tag on was outstanding according to my husband, but he could not remember his name.)
Today, 6-16-15, we bought a 2011 Toyota Yaris from Adventure Subaru. It was an internet sale, and the whole transaction was set up over the phone prior to making the trip. We live about three hours away, so we did not want to make the trip and have the dealership change the deal on us or try to haggle us or try to change our trade-in price. They gave us a $500 window for our trade-in, and they honored their word by staying within their quote. They also did absolutely everything else that they told me over the phone. I was very impressed, and my husband and I will be checking their inventory in the future. If you're looking for a new or used vehicle, you can trust this dealership. My husband and I have bought our fair share of bad vehicles in the past, and we've had our fair share of dishonest dealers. This dealership can be trusted. They were honest in every area. We were very impressed, and we hope that they have what we're looking for the next time that we're in the market for a vehicle. A+ Rating!!!
Adventure Subaru responded to this review
6/17/2015
Thank you for the 5-star review, Tamn!
Daniel4/01/2015 08:44:42 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Zhort?
My initial thought was that employees there are noncomplacent and show no interest in helping customers, only one person in there bothered approaching us, others simply looked up from there computers and back down. It was initially a good experience with that salesman, he was friendly and helpful. However, when we came back with the possibility of another car in the picture other than Subaru, and began to discuss which one would be the better value, the employee went to check with his manager about adjusting the price, but came back hostile, and began to attack the other car and dealership, stating that they cannot be compared to a Subaru. Then he began to make allegations that the other dealership was lying to us on the offer for our trade in, stating our car was not worth what they offered us (which they ended up giving us more on top of that). The final piece of conversation had was that they do not play games of negotiating prices. This experience makes me question rather it was the employee, or the feedback from his manager when approaching with the situation. Either way, I understand that everyone has a bottom line, but how hard is it to have some tact, and simply say that the price they have is as low as they are comfortable going and wish us luck on our purchase, when we have a better deal offered to us?
Adventure Subaru responded to this review
4/08/2015
This review is tough for us to read because we hear lots of positive feedback from Zsolt's customers. In fact, last year Zsolt had some of the highest survey scores among Subaru sales consultants in our district. None the less, it certainly sounds like we failed Daniel in this situation and we would like to use this feedback to improve our skills. Unfortunately, our records don't show where we appraised a car for one of Zsolt's customers named Daniel, so we can't review this situation as thoroughly as we would like. Daniel, we would love to get a call from you about this experience so we can offer our apologies and provide a better review for Zsolt and our staff. The things you describe happening here should never take place in this dealership, even if there's a misunderstanding. We apologize.
Jeremy2/25/2015 12:42:05 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Apryle Herbert, Todd Debryne
Just purchased my 1st Subaru, It was a great expereince . My sales professioal was amazing and was very knowledgeable, Thank you Apryle Herbert for an enjoyable car buying experience.. I,ve heard nothing but great things about the sales team and it was all true. I Cant wait to strap my kayak on top and hit the rivers. Thank You Adventure Subaru....
KYoungblood2/25/2015 10:58:23 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Apryle Herbert
Just purchased my 2nd Subaru from Adventure (2015 Legacy) and had the best experience. The dealer has a very laid back, no pressure environment and they work to find the vehicle that fits you and your needs! I went just to look back in December, well.. we all know that looking turns in to buying very quickly. They did not have the exact vehicle that I wanted, and there was not one available in the area so we ordered. The ordering process was very easy. The car came in 3 weeks early! Financing was a breeze. Everyone I talk to has nothing but great things to say about Adventure and their staff, and I feel the same way. I highly recommend Apryle Herbert! She is the best!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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