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Bob Moore Nissan of Norman

3901 Journey PkwyNorman, OK 73072
1-866-323-34351-866-323-3435
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Parts & Accessories
  • Detailing
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Why You Should Buy a New Car From Us

The Bob Moore dealerships have been supplying quality new and used vehicles to our customers for nearly 40 years. Quality vehicles and great customer service combine to a ... Read more
The Bob Moore dealerships have been supplying quality new and used vehicles to our customers for nearly 40 years. Quality vehicles and great customer service combine to allow us to offer you an unmatched buying experience and long-term satisfaction.This is the only Nissan Dealership in Oklahoma where you get the Bob Moore Experience! HUGE selection, and state of the art service department.

Why You Should Buy a Used Car From Us

The Bob Moore dealerships have been supplying quality new and used vehicles to our customers for nearly 40 years. Quality vehicles and great customer service combine to a ... Read more
The Bob Moore dealerships have been supplying quality new and used vehicles to our customers for nearly 40 years. Quality vehicles and great customer service combine to allow us to offer you an unmatched buying experience and long-term satisfaction.This the only Nissan Dealership in Oklahoma where you get the Bob Moore Experience! Free Carfax reports. HUGE selection, and state of the art service department. BRAND NEW Facility.

Dealer Disclaimer

While every reasonable effort is made to ensure the accuracy of these data, we are not responsible for any errors or omissions contained on these pages. Please verify any ... Read more
While every reasonable effort is made to ensure the accuracy of these data, we are not responsible for any errors or omissions contained on these pages. Please verify any information in question with a dealership sales representative.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 3.8
    Customer Service
  • 3.7
    Quality Of Work
  • 4.1
    Friendliness
  • 3.6
    Overall Experience
  • 4.0
    Price

Dealership Reviews

1 - 5 of 155 
mchllkoch7/27/2016 10:37:41 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Randall Roberts
While traveling from NE to TX our A.C. suddenly quit. Googled nearest Nissan dealer & 8 miles away was Bob Howard Nissan, Edmund, OK. Started service ticket at 1223p at 205pm we were fixed, cooling & on our way with NO CHARGE. Professional, pleasant, even let us bring our 2 large dogs into the waiting area (91 outside). So nice to be treated quickly & respectfully. Definitely provided old fashioned true customer service.
Mrs G6/20/2016 04:35:12 AM
2.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:James, Chris, Charlie, Jason, Tyson, Emmitt, others
I am very very displeased with Bob Moore of Norman. I purchased a vehicle that had supposedly been through all of their checks. The first week in having it I get stranded. Yes, I am a female. Roadside service came to my rescue. The battery was terribly corroded. They could not believe it and O'Reilys could not believe it. O'Reilys checked the battery and it was good. They cleaned the corrosion and cleaned off the connection. The battery fob was checked and had a bad battery. O'Reily's did all of this for FREE!! So if you need help diagnosing your vehicle problem, O'Reilys are great! Why would a dealership sale a vehicle with a corroded battery and not change the batteries in the fobs?? and send the new owner on their way on a positive note. Anyway, thought the problem was fine. The 2nd week of owing the car, I was stranded again. Thankfully a man I knew saw me and stopped, cleaned off the corrosion and jump started it again. Found out the battery connection was bad or something like that. Its fixed now, I hope. On to the next problem...they said I would receive my title within 7-10 business days and since I paid by check, it should be sooner than that. I called after 2 weeks and they said they were still waiting on the lien release. My fault is that I missed seeing the lien on the carfax. Isnt it illegal though to sale a vehicle with a lien on it. You would think a supposedly reputable dealership like I thought Bob Moore was, would not do that. They said it was no problem and I had plenty of time, that my temporary tag was for 30 days. I called again after 3 weeks, talked to 3 or more people and finally got a call back that the title was being mailed that day. That was on June 15th. The lien release was signed on June 8th, so why was it not mailed then??? I received the title on a Saturday, June 18th. The temporary tag expires Monday, June 20th. The license bureau is closed Saturday and Sunday. So they basically left me with Monday to get my vehicle tagged or I will be fined. The dealership is pretty, the people are nice. If they would have just taken time and checked the vehicle properly and honestly, it would have been a good experience because I love my new used vehicle. However, someone dropped the ball in doing the inspection and in the business office with getting the title to me in a timely manner. With my experience at Bob Moore, I will not recommend them to anyone looking to purchase a vehicle.
Bob Moore Nissan of Norman responded to this review
7/27/2016
We are disappointed to read your review and would like the opportunity to get in touch with you. Please provide your contact information. Thank you!
Mrs G responded to this review
7/28/2016
Thank you for your response Bob Moore Nissan of Norman. What email address would you like for me to send my contact information?
Greene5/20/2016 04:53:08 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Robert Walker and Kendra Moore
This was our fourth vehicle to buy from Robert Walker. He's amazing and the only car salesman we will ever use. Financing manager, Kendra Moore, did a great job also. We had a few questions along the way and she ensured everything was honored that we were promised. Thank you!
Bob Moore Nissan of Norman responded to this review
5/21/2016
Thank you for the great review! We appreciate your repeat business and hope you enjoy your new vehicle!
Unhappy3/11/2016 04:58:11 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Kevin Bennett
I will never buy another vehicle at Bob Moore again. I find them to be very dishonest! Kevin Bennett does not back his promises. On our vehicle the sun visor was broke, he promised it would be fixed. It wasn't! He promised it would be detailed and serviced before we drove it off the lot. It wasn't, it was the same as when I test drove it. He does not like dealing with women! I should have walked out. I learned my lesson. I tried to call several times and left a message, I have not been contacted by him or anyone else. If this is how you treat your customers, it will catch up to you! Elizabeth Buff
Ryan Ras2/12/2016 12:55:45 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Kevin Bennett
Ok Let me start By Saying I know the car business. I have worked at an auto auction for almost 20 years. So I am not very easy to please. Thank you BOB MOORE NISSAN in Norman... I drove down all the way from Kansas City. Because The price was fantastic. better than current auction prices.. Kevin Bennett was our salesman. He was so nice and very professional... Made the deal work for me... I love my 2014 Frontier. GO THERE. They will work with you, treat you right and best of all get you in a new Nissan...
Bob Moore Nissan of Norman responded to this review
2/12/2016
Ryan, thank you for great review and your business! We look forward to working with you in the future. Enjoy your new Frontier!
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Bob Moore Nissan of Norman : Norman, OK 73072 Car Dealership, and Auto Financing - Autotrader