• Sign in
  • |
  • Sign up

Jim Norton Toyota

8401 NW EXPRESSWAYOKLAHOMA CITY, OK 73162
1-844-855-94371-844-855-9437

Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

"Your Service is Our Pleasure" This is the attitude Mr. Norton wants to prevail at all of his dealerships, and his Oklahoma City store is no exception. We strive to go a ... Read more
"Your Service is Our Pleasure" This is the attitude Mr. Norton wants to prevail at all of his dealerships, and his Oklahoma City store is no exception. We strive to go above and beyond to make sure that your visit, whether for parts, service or sales, is one of the most enjoyable dealership visits you have ever had. Ask about our exclusive FREE Engines for Life!

Why You Should Buy a Used Car From Us

"Your Service is Our Pleasure" This is the attitude Mr. Norton wants to prevail at all of his dealerships, and his Oklahoma City store is no exception. We strive to go a ... Read more
"Your Service is Our Pleasure" This is the attitude Mr. Norton wants to prevail at all of his dealerships, and his Oklahoma City store is no exception. We strive to go above and beyond to make sure that your visit, whether for parts, service or sales, is one of the most enjoyable dealership visits you have ever had. Ask about our exclusive FREE Engines for Life!
Your Search Clear All
All Cars
Modify Your Results
A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
1000,2000,3000,4000,5000,6000,7000,8000,9000,10000,11000,12000,13000,14000,15000,16000,17000,18000,19000,20000,22000,24000,26000,28000,30000,35000,40000,45000,50000,55000,60000,65000,70000,75000,80000,85000,90000,95000,100000$1,000,$2,000,$3,000,$4,000,$5,000,$6,000,$7,000,$8,000,$9,000,$10,000,$11,000,$12,000,$13,000,$14,000,$15,000,$16,000,$17,000,$18,000,$19,000,$20,000,$22,000,$24,000,$26,000,$28,000,$30,000,$35,000,$40,000,$45,000,$50,000,$55,000,$60,000,$65,000,$70,000,$75,000,$80,000,$85,000,$90,000,$95,000,$100,000

Style

Choose more »

Make

Choose more »

Type

Exterior Color

Choose more »

Engine

Features

Choose more »

Interior Color

Choose more »

Doors

Page 1 of 15 
You have already selected three cars.
Next »

Dealer Ratings

24-Month Overall Rating
  • 2.8
    Customer Service
  • 2.6
    Quality Of Work
  • 3.1
    Friendliness
  • 2.5
    Overall Experience
  • 3.2
    Price

Dealership Reviews

1 - 5 of 50 
P.1/28/2015 03:02:47 PM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Matt McClain
Told they were bringing in a New car for me at a certain price by Matt McClain. Said be in in a few days. Never came. Week later I asked about again as I was waiting for it. Said any day it would be there but hung up at vehicle process center in Houston. Then about week later told me I had to pay $500 to "reserve" to be the first to look at the car when it comes in. I questioned why that was coming up after 2 weeks and dozen emails. I was never given a VIN# or anything so I wasn't going to apply a payment to nothing. Soon after this scammer wouldn't answer my emails. We have called dealership twice and asked to talk to manager with no return call. Even told them second time we had a complaint. Guess general manager doesn't want to deal with it or doesn't care how his employees screw people around- who knows but they never called us back. I would stay far away from these people- there are a lot of other Toyota dealers out there.
Robert W1/04/2015 02:04:13 PM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Kyle Montgomery
Jim Norton complaint First of all, I want to thank DealRater for the opportunity to make this pubic complaint. On September 19, 2014 I bought two used cars from Jim Norton Toyota. A 1999 Dodge Grand Caravan and a 2007 Buick LaCrosse. The Buick was in need of a missing right rear view mirror. The salesman and the man handling the financing both said to check back in three weeks and they would replace the mirror. I checked back in mid October and they said for some reason the order was not sent in and to check back again in three weeks. I again checked back in mid November and again, this time, Mr. Kayla said they would let me know when the mirror came in. Again, I checked back in early December and again they said they could not find the order for the mirror and to check back. I am 76 years old and am now retired, but I have managed businesses and owned businesses and the most important thing I learned was to have good customer service, even more important than product or service quality. If your product or service fails, but you stand behind the product or service and make good their complaints, your customers will respect you and keep coming back. A saying I heard early in my business career is “A verbal agreement is not worth the paper it is written on.” As I have read on a number of other DealRater entries this also seems to be the philosophy Jim Norton Toyota is living down to. The Buick also had some minor paint scuffing that were covered up with some kind of temporary paint coloring that came off within a few days. Although minor, to me this is another indication of deception of Jim Norton Toyota dealings with the public. I have been with the same auto insurance company going on 55 years and they sequentially number each insured automobile. These automobiles are my 18th and 19th automobiles that I have bought in 55 years and by far the Jim Norton Toyota treatment is the worst treatment I have ever received in those 55 years by either individuals or dealerships. I am putting this on DealRater at 1:00 PM Sunday, January 4th. I will give Jim Norton Toyota a week to view this evaluation and contact them again January 12th or 13th. I will update you immediately after seeing the people at Jim Norton Toyota.
kbailey12/21/2014 07:50:18 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Sales Manager
Beware of the trade in scam these guys are pulling right now. They called me with a story that they had a purchase order from an insurance company to replace someone's truck with one like mine and they would pay over the market value because they didn't have to go through all the prep they normally do when selling a used vehicle. Sounded shady but I have them a shot. From the time I stepped on the lot they started back peddling and lying to me. I could see the deception they were instigating but I let them appraise my truck anyway. The whole time they were trying to get me to commit to a purchase before they would tell me what they would pay me for my truck. They were almost $5,000 less than the kbb trade in value. It is a scam on the customers they have in their database that have already purchased vehicles from them! I have exclusively owned Toyotas since 1992 and purchased my last 2 from this dealership but after this experience it won't happen again.
jodybailey11/21/2014 07:52:19 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Kye Cavener
I recently purchased a 2014 toyota tundra crew max, it was possibly the best car buying experience that I have ever had at a dealership. I think that I have probably bought and sold 35 to 40 cars and trucks in my life. That being said, I received a great truck for a fair price.
debbie.spaeth.110/04/2014 10:52:38 AM
4.5
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Blake Hill
I had 5 different Toyota dealerships bidding for the best offer on a 2014 Toyota Prius 2 0r 3, the only two dealerships that would give me a good price were Hudiburg and Jim Norton. Bob Howard and Fowler told me that the offers I had from H and JN were too low and that they'd raise it once I got there, so I forwarded those emails and said to H and JN to see what they'd say. Hudiburg realized suddenly that the offer they'd made me they could not stand by, and JN's Blake Hill stood by his quote, so I went to JN. We went on a Saturday afternoon, not a good time to go as it was very busy, so it took way too long to just buy the car. Blake though way too busy and distracted, gave my daughter focused attention when describing the gadgets on the car. The finance guy Josh told me about all of the add-on packages that I could do, and there were a couple I wanted and purchased (though I'm not sure if the extra warranty will pay off or not, but I wanted my daughter to have all the coverage she could have), but he came down on those prices for me and got me a lower loan rate than my bank offered. So, I came away with a really good feeling that I'd purchased what I wanted and my daughter having the best car for dependability and cost efficiency!
Next »
This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
Close 
AutoTrader.com