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Jim Norton Toyota

9809 South Memorial DriveTulsa, OK 74133
1-888-681-97631-888-681-9763
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Thanks for choosing Jim Norton Toyota. We are proud to be locally owned and operated since 1989. The Norton family has been involved in the automobile business for nearl ... Read more
Thanks for choosing Jim Norton Toyota. We are proud to be locally owned and operated since 1989. The Norton family has been involved in the automobile business for nearly 70 years. "Your Service is Our Pleasure" is our company motto and we have the procedures in place to ensure you have the most pleasant experience possible when purchasing your automobile. Thank you for giving us the opportunity to earn your business.

Why You Should Buy a Used Car From Us

Thanks for choosing Jim Norton Toyota. We are proud to be locally owned and operated since 1989. The Norton family has been involved in the automobile business for nearl ... Read more
Thanks for choosing Jim Norton Toyota. We are proud to be locally owned and operated since 1989. The Norton family has been involved in the automobile business for nearly 70 years. "Your Service is Our Pleasure" is our company motto and we have the procedures in place to ensure you have the most pleasant experience possible when purchasing your automobile. Thank you for giving us the opportunity to earn your business.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.9
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 500 
R655/21/2015 11:11:40 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Gibson Freter
I was very impressed and satisfied with my experience at Jim Norton. The young man that assisted me, Gibson Freter, was wonderful. he came in on his day off to help me purchase the car and made sure I understood all the different features in the car, of which there many. I have purchased many cars, but this by far the best experience I have had. I will be sure to come back to Jim Norton in the future as well as encourage my friends to do the same.
Jim Norton Toyota Tulsa responded to this review
5/22/2015
At Jim Norton Toyota, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we always look forward to working with you again in the future! Thank you for your great review! Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com
todd_in_tulsa5/21/2015 04:00:33 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Brett Fry
Brett and the service staff were awesome! Easy to work with, and got the job completed in much less time that I was expecting. I'll be very happy to return here for anything needed for my Tundra.
Jim Norton Toyota Tulsa responded to this review
5/22/2015
Todd, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Follow us and like us on Facebook and Twitter to grab hold of some exclusive specials! Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com
bvz_35/18/2015 06:39:42 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Bryan Burdette
We liked that we were able to get an appointment a couple of hours from the time we called in to the dealership. Bryan Burdette was personable and explained the problem and solution very well. We were pleased to get a recall item done also and in a very short amount of time. This recall item was something that, according to our local dealership back home, was going to take the better part of a day and no loaner vehicle would be provided. Jim Norton Toyota saved us a day! What price can you put on that? The waiting area was comfortable and the cafe was wonderful with complimentary beverages and cookies. If you're going to encounter vehicle trouble on the road, you're in for a pleasant experience at Jim Norton Toyota! We are still pretty amazed at how well everything turned out. Thank you for taking such good care of us! It is quite apparent that customer service is a top priority at your dealership. We will spread the word!
Jim Norton Toyota Tulsa responded to this review
5/19/2015
Hi and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Thank you again and hopefully we get to see you again! Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com
Shea Ludwig5/18/2015 09:25:02 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Kevin Metzinger,Kord Padilla,Jeff Yates
Honestly, we had no plans to buy from Jim Norton when we went in to simply compare the highlander to another vehicle. The highlander was always our 1st choice, but JN's advertised prices were above what we found in Dallas, or even OKC, we were a bit put off. We don't really the 'game' of car buying. That all said, it didn't take long to push thru those details and reach a deal we could all be happy with. The sales manager Jeff Yates worked with our salesman, Kevin Metzinger to earn our business. They treated us with the respect we expected. We had other options, but Jeff definitely helped sway our decision.
Jim Norton Toyota Tulsa responded to this review
5/19/2015
Shea, Thank you for your kind words and for taking the time to inform us of your remarkable experience. We are sincerely pleased to know that Jeff's efforts have made the difference in your vehicle buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Keep up to date on service specials and dealership information on our Facebook and Twitter pages. Thank you again! Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com
cadcock5/17/2015 02:01:27 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Hans Hulsman,Darren "Limey" Playford,Mike David,Stephen Remy,Kyle Collins
My experience started off poorly due to a miscommunication, but the staff at Jim Norton more than exceeded any of my expectations in making up for it. I was able to get more for my money with my new Tundra. Repeat customers are their main goal, and I've never had a dealership go to as much effort throughout the whole process. I will definitely recommend this dealership to family and friends!
Jim Norton Toyota Tulsa responded to this review
5/18/2015
Thank you so much for the glowing review and for taking the time to write! We try hard to please our customers in every way possible and it is gratifying to know that we have succeeded. We continually strive to meet and exceed our customers’ expectations. We are happy to know we have earned your loyalty. Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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