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Bob Howard Nissan

13200 N Broadway ExtensionOklahoma City, OK 73114
1-888-366-31521-888-366-3152

Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

At Bob Howard Nissan you will find we take pride in our customers. We work with you to find the perfect new Nissan to get you to where you need to go! We offer financing ... Read more
At Bob Howard Nissan you will find we take pride in our customers. We work with you to find the perfect new Nissan to get you to where you need to go! We offer financing and products to help you with the life of your vehicle. Bob Howard Nissan has the best selection, service and satisfaction of any new Nissan dealer in the state. Our pricing is straight forward with no hidden dealer adds and extra charges like many of the dealers. Come see why our customer refer us to their friends and family.

Why You Should Buy a Used Car From Us

Bob Howard Nissan has been in business for over 30 years and we take pride in providing a great buying experience to every customer. At Bob Howard Nissan we offer a free ... Read more
Bob Howard Nissan has been in business for over 30 years and we take pride in providing a great buying experience to every customer. At Bob Howard Nissan we offer a free 20 point inspection, free car fax & free Road Star assistance on every pre-owned vehicle. That's one year of free roadside assistance on every used car we sell. Come see why our customers buy with a peace of mind and continue to return to our dealership for all their automotive needs. Bob Howard Nissan also offers financing and warranties on every pre-owned vehicle in stock. Let us get you to where you need to go! We value our customers and we look forward in helping you!

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.0
    Customer Service
  • 4.3
    Quality Of Work
  • 4.1
    Friendliness
  • 4.0
    Overall Experience
  • 4.2
    Price

Dealership Reviews

1 - 5 of 44 
SueB8/03/2016 05:51:22 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Sadia
I worked with three people, but mostly Sadia. Instead of leaving happy I was very disappointed and extremely irritated. She portrayed unprofessionalism to the highest degree. I was given false information, contacted by phone in a rude manner, and she attempted to belittle me for wanting to go with a different company for extended warranty. The false information consisted of Incorrect prices, specific times given, and promises that were not kept. When I was contacted I didn't get a "hello..." Instead I got "I need you to come up here and get your car certified" The day I purchased the car (after being there for a long time given the run around...), I set an appointment with Sadia to have my car certified on Friday August 5, 2016 @ 9:00a.m. I received a text calls and texts to come on Tuesday and then Wednesday. I expressed that I was busy and had to come Friday. On Tuesday night she called me and said "I need you to come tomorrow at 11:30" I was not asked... I told her I couldn't because of work but that I could take a lunch break and go then if it doesn't take long. She told me it would for sure be done in 30 minutes because it doesn't take long. So I agreed to go Wednesday August 3, 2016 at 12:30. When I got there she was not ready for me. I spoke with her about my extended warranty offer with a different company, which she decided to say "that is the stupidest thing I've ever heard. Not trying to call you stupid but that is stupid" SO RUDE AND UNPROFESSIONAL! Then she couldn't explain the cancellation process correctly but refused to let me speak with the finance department. She did not have a welcoming demeaner. The process that was supposed to only take 30 minutes, ended with me sitting in the showroom lobby for TWO HOURS plus... Promises that were not kept were giving me a rental car to drive while they worked on my car if it was going to be over 30 minutes and also pricing that was quoted for my monthly payment changed even though I initialed on a paper to pay that amount. I left the dealership over two hours ago and I am still upset.
JP7/08/2016 07:32:33 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Service Manager
Went in for a scheduled oil change and tire rotation and it took much longer than expected. Service Manager immediately gave me the service for free because of the inconvenience. I've had service done there before and service was timely so the wait was not normal.
rocky166/10/2016 03:23:12 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Jesse Rowray
We have been coming to this dealership since 2003, and have given our business to Bob Howard Nissan for almost 14 years. Purchased numerous Nissan; all brand new. Staff was friendly, Mechanics were well trained, Service was always top notch and Managers/Service advisers were all well-educated on Nissan products and knew how to retain, communicate and respect customers. Now that's all Past. We always knew that our investment will be in good hands. However this is NOT the case now. Our recent experience with the service department at Nissan has been very challenging and disappointing. Service Manager "JESSE ROWRAY" has been very unprofessional, rude and unethical each time we communicated with him. All he does is sit behind glass doors and does not even keep a smile on his face, it feels like we are asking him a favor when we bring our vehicles in for service. On one occasion, he even told us to “take our business somewhere else and he will be OK with it”. He even tried charging us over $400 dollars for the wrong and faulty part which they installed on one of my vehicle. Mechanic broke the oil dipstick in my other car, and we were not informed. No replacement was offered or installed, I found out later when I was checking the oil level. Now I am driving my other car with a broken dipstick. Worst part is that no apologies were offered. I would like to speak to someone in in management regarding his behavior. There are numerous people I have known at this establishment who have complained about his behavior with customers and even employees. I can name numerous people who we miss seeing at this dealership and wish they could return back. My advice to Nissan would be to kindly look into this matter SERIOUSLY. If this attitude at the dealership and His behavior continuous, you will see a lot of LOYAL customers like myself and my family turning away. In a long run you will be losing a lot of business.
LydiaB3/18/2016 01:15:20 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Sal Shaikh
I could travel to Enid which is 20 minutes away to use their Nissan dealership but thru time has learned they are a complete circle horrible. SOooo... I travel 65 miles away to Bob Howard Nissan for vehicle purchases and service as needed. Bob Howard Nissan treats me exceptional every time I have been there whether for purchase of a vehicle or service on a vehicle. Their customer service is awesome. I have compared prices and their pricing is always reasonable. Their service and parts department is just as awesome and very knowledgeable and also has very reasonable pricing.
Jabrena123/17/2016 10:14:22 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Sal Shaikh
I was tested exceptional and the service done on my vehicle was great. I would definitely recommend going here and if your looking for a new car bob Howard Nissan is the place to go for service see Sal Shaikh he's awesome!!!
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Bob Howard Nissan : Oklahoma City, OK 73114 Car Dealership, and Auto Financing - Autotrader