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Jim Norton Toyota

9809 South Memorial DriveTulsa, OK 74133
1-866-413-84381-866-413-8438
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Customization
  • Internet Access
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Thanks for choosing Jim Norton Toyota. We are proud to be locally owned and operated since 1989. The Norton family has been involved in the automobile business for nearl ... Read more
Thanks for choosing Jim Norton Toyota. We are proud to be locally owned and operated since 1989. The Norton family has been involved in the automobile business for nearly 70 years. "Your Service is Our Pleasure" is our company motto and we have the procedures in place to ensure you have the most pleasant experience possible when purchasing your automobile. Thank you for giving us the opportunity to earn your business.

Why You Should Buy a Used Car From Us

Thanks for choosing Jim Norton Toyota. We are proud to be locally owned and operated since 1989. The Norton family has been involved in the automobile business for nearl ... Read more
Thanks for choosing Jim Norton Toyota. We are proud to be locally owned and operated since 1989. The Norton family has been involved in the automobile business for nearly 70 years. "Your Service is Our Pleasure" is our company motto and we have the procedures in place to ensure you have the most pleasant experience possible when purchasing your automobile. Thank you for giving us the opportunity to earn your business.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 500 
WVUalum20107/28/2015 05:01:59 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Nicholas "Nick" Jones,Kirsten Smith
Went in to browse and see if I had any options, as I still owed more on my trade than it was worth. Leased an xB back in 2010 and loved it, so I saw they had one in the color I wanted. The sales team blew me away by offering me an even amount for my trade, monthly lease payments I could afford even WITH Gap Insurance, and even holding my TTL check until my next payday! Can't thank Kirsten and Nick enough for the wonderful service. So happy to be back in a reliable car, and can't argue with 2 years of Toyota Care included!
JR Malone7/27/2015 08:00:17 PM
4.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Billy "Buzz" Powers,Mike David,Jake Freeman
leather Camry is hard to find, found it here, service was excellent and Jake was patient during the decision making process. See you again in 4 years.
Satisfied Customer7/26/2015 07:59:21 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Kord Padilla,Kyle Collins,Kenny Owen,Kirsten Smith
Excellent employees and service. Kirsten was a great salesperson. Kirsten and Kenny were very patient and helpful with helping us pick out the car that best fit our needs.. Kord was very helpful and informative also. All in all we had a great experience.
Jim Norton Toyota Tulsa responded to this review
7/27/2015
Thank you for taking the time to write about your experience with us. At Jim Norton Toyota, we work very hard to provide each of our guests with a personalized and hassle-free experience. I am happy that our team was able to meet your expectations. Do not hesitate to contact us if there is anything else we can do for you. Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com
Dr. Asim Malik7/25/2015 02:59:02 PM
4.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Brandon Lewis,Mike David,Joel Andreasen,Kenny Owen
I purchased two new vehicles (Toyota Sienna and Toyota Highlander in May 2013 and last week I purchased two New 2015 Toyota Corolla Cars and traded in one vehicle (Toyota Highlander). The sales person was very helpful and tried to help me with trade in but when I was in the finance, I learned that the price they raised for Highlander was not calculated as it was shown on the document and ended to accrue the remaining price of the Highlander on my new purchase. Other than that people in Finance department were extremely helpful from boss down to the person who completed the paperwork with me. In the Sales Department Mr. Brandon and his Boss Mr. Kenny Owen were extremely helpful to present the product and completing the sales process. In the Finance Department Mr. Joel Anderson and his Boss (The Gentleman from out of town) were extremely positive and helpful to complete the finance process.
Jim Norton Toyota Tulsa responded to this review
7/27/2015
We would like to thank you for sharing this feedback. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team, and we encourage you to contact or visit us if you would like to further discuss your visit. Thank you for your business and happy driving. Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com
Dillon907/24/2015 02:38:21 AM
4.5
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Todd Roberts,Kyle Collins
Excellent customer service! Todd and Kyle were very informative and friendly. They both worked very hard to get me the right vehicle and worked out great payments. Overall a great experience!
Jim Norton Toyota Tulsa responded to this review
7/24/2015
Thanks so much for the nice review. Todd and Kyle are key components of our team here at Jim Norton Toyota and they will be very happy to hear about your experience. We set high expectations for ourselves, and the fact that we addressed yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com
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