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Jim Norton Toyota

9809 South Memorial DriveTulsa, OK 74133
1-866-413-84381-866-413-8438
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Customization
  • Internet Access
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Thanks for choosing Jim Norton Toyota. We are proud to be locally owned and operated since 1989. The Norton family has been involved in the automobile business for nearl ... Read more
Thanks for choosing Jim Norton Toyota. We are proud to be locally owned and operated since 1989. The Norton family has been involved in the automobile business for nearly 70 years. "Your Service is Our Pleasure" is our company motto and we have the procedures in place to ensure you have the most pleasant experience possible when purchasing your automobile. Thank you for giving us the opportunity to earn your business.

Why You Should Buy a Used Car From Us

Thanks for choosing Jim Norton Toyota. We are proud to be locally owned and operated since 1989. The Norton family has been involved in the automobile business for nearl ... Read more
Thanks for choosing Jim Norton Toyota. We are proud to be locally owned and operated since 1989. The Norton family has been involved in the automobile business for nearly 70 years. "Your Service is Our Pleasure" is our company motto and we have the procedures in place to ensure you have the most pleasant experience possible when purchasing your automobile. Thank you for giving us the opportunity to earn your business.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 500 
joseav_118/14/2016 12:16:08 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Joel Andreasen,Todd Roberts
Went in with a vehicle already in mind. Was helped almost immediately. Received exceptional customer service. Aside from a bit of a wait at financing, which I expected, the experience was great.
Jim Norton Toyota Tulsa responded to this review
8/16/2016
Thank you for taking the time to share your experience with us, Jose. I am so glad to hear that our team took great care of you. Please do not hesitate to reach out to us if you need anything in the future! Laura Morse, e-Commerce Manager & Executive Asst. (918) 317-7243 laura_morse@jimnortontoyota.com
Ken.Reddick8/13/2016 12:05:03 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Todd Roberts
We had been so mistreated at a dealership earlier that day. We had a vehicle taken away from us simply because the other customer was doing in house financing and we were cash customers. We told our story to Todd Roberts when we first showed up to Jim Norton Toyota and promised us we'd be treated with respect and he would find us a great deal. Problem was we had a tight budget. We were shopping for something reliable, newer, a great family car and under $5,000. Not an easy feat. Todd promised to find us a great car. We walked the entire used lot looking at everything he had to offer. He was so patient and informative. He was great with our two children. He was so polite. We are very particular and were not willing to settle. He then told us of a deal that had just been finalized in the new car department. He said an older couple had come in with a great trade. A 2004 Honda CRV with low miles. I quickly looked up the NADA value on my phone while he went to retreave the vehicle. I looked at my wife and said, no way this is in our budget. Not gonna be a nice vehicle if we can afford it. He pulled up in a super sharp, extra clean little SUV. It was my wife's wish list #1! After driving the vehicle we reminded him of our budget. He assured us that it shouldn't be a problem. He didn't even make us negotiate. He went straight to management and told them our offer. Within a few minutes we were the happy new owners of a great vehicle. Better than anything we had seen in the past weeks. We had driven hundreds of miles looking at vehicles. Trying to find the perfect vehicle. I am 100% sure that had we never pulled in to Jim Norton Toyota that evening and walked right up to Todd Roberts we would still be looking. Trying to not settle for some high mileage car. Thank you Todd and thank you Jim Norton Toyota!
Jim Norton Toyota Tulsa responded to this review
8/16/2016
Thank you for taking the time to share your experience with us, Ken. It's great to know Todd was able to provide you with the pressure-free and knowledgeable service Jim Norton Toyota is known for. If there are other things you need assistance with, do not hesitate to contact us. Laura Morse, e-Commerce Manager & Executive Asst. (918) 317-7243 laura_morse@jimnortontoyota.com
Charlie8/08/2016 04:29:15 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Todd Roberts
I have always dreaded purchasing a car, especially a pre-owned car. Think I would rather have surgery than go through this process. However, after visiting with Todd Roberts and then purchasing a 2015 Sequoia, I was pleasantly surprised that Todd did not pressure me in any way and listened to me as to what I needed in a used vehicle. I value his knowledge and when I am in the market to purchase another vehicle, I will certainly come to Jim Norton and get with Todd.
Jim Norton Toyota Tulsa responded to this review
8/10/2016
Thank you for taking the time to share your experience with us, Charlie. It's great to know Todd was able to provide you with the pressure-free and knowledgeable service Jim Norton Toyota is known for. If there are other things you need assistance with, do not hesitate to contact us again. Laura Morse, e-Commerce Manager & Executive Asst. (918) 317-7243 laura_morse@jimnortontoyota.com
Donna8/05/2016 08:40:00 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Todd Roberts
Treated. me respectfully. I trust them totally. They came thru 110%. They thought of me first and foremost. Friendly, caring, accommodating and lots of fun too. Great place to do business
Jim Norton Toyota Tulsa responded to this review
8/08/2016
Thank you so much for taking the time to share this feedback with us. We are so happy to hear that we have earned your trust. Please let us know if you need anything in the future! Warm regards, Laura Morse, e-Commerce Manager & Executive Asst. (918) 317-7243 laura_morse@jimnortontoyota.com
kate8/01/2016 04:02:42 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Robert Blocker,Shouen Newsome
I went in thinking all I could afford was a used vehicle. With the sale that was currently going on and the awesome team that worked with us, we left there with a brand new 2016 Corolla S. I love the car, love the deal and am so pleased. The dealership is just beautiful and accommodating to buyers and those getting their cars serviced. The members we worked with were so incredibly patient as we made our choices and we did not feel any pressure from them, only helpful ideas and incentives to making the right choice for us. In my opinion the Toyota brand cannot be beat and neither can Jim Norton Toyota! Thank you to Robert Blocker for your patience and understanding! Thank you Todd Montgomery for your patience and working out our options! Thank you to Shouen Newsome for helping us pick the best option for us and giving us ideas to make it work!
Jim Norton Toyota Tulsa responded to this review
8/01/2016
Hi Kate, thank you so much for taking the time to share your feedback with us! Congratulations on your new Corolla S and please be sure to let us know if you need anything in the future. Best regards, Laura Morse, e-Commerce Manager & Executive Asst. (918) 317-7243, laura_morse@jimnortontoyota.com
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Jim Norton Toyota : Tulsa, OK 74133 Car Dealership, and Auto Financing - Autotrader