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Jim Norton Toyota

9809 South Memorial DriveTulsa, OK 74133
1-888-681-97631-888-681-9763
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Thanks for choosing Jim Norton Toyota. We are proud to be locally owned and operated since 1989. The Norton family has been involved in the automobile business for nearl ... Read more
Thanks for choosing Jim Norton Toyota. We are proud to be locally owned and operated since 1989. The Norton family has been involved in the automobile business for nearly 70 years. "Your Service is Our Pleasure" is our company motto and we have the procedures in place to ensure you have the most pleasant experience possible when purchasing your automobile. Thank you for giving us the opportunity to earn your business.

Why You Should Buy a Used Car From Us

Thanks for choosing Jim Norton Toyota. We are proud to be locally owned and operated since 1989. The Norton family has been involved in the automobile business for nearl ... Read more
Thanks for choosing Jim Norton Toyota. We are proud to be locally owned and operated since 1989. The Norton family has been involved in the automobile business for nearly 70 years. "Your Service is Our Pleasure" is our company motto and we have the procedures in place to ensure you have the most pleasant experience possible when purchasing your automobile. Thank you for giving us the opportunity to earn your business.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.9
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 500 
B. Gober4/27/2015 12:22:33 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Nicholas "Nick" Jones,Joel Andreasen
We all know how it goes... Looking for vehicles can be fun, but "wheeling and dealing" is the worst part. After searching for vehicles at different dealers, Joel Andreasen at Jim Norton Toyota made it very clear that he wanted to save us money and earn our business. He did just that! I honestly can't express enough positive things about Joel. Just flat out honest, trustworthy and loyal. Car shopping can be frustrating because you just never know if your getting a lemon or if the salesmen are just wanting to make a sale and don't really care about YOU. This is not the case with Joel at all. He went above and beyond and proved to us that he actually cared about our finances as well as making sure he put us in a car that would last us well over the term of our loan. The title of this review is "King of Customer Service" for a reason. Highly recommend Jim Norton, and please for the sake of it all, ask for Joel Andreasen! As far as getting to the finance office, Nick was a ton of help and made the process extremely quick and a breeze. This will be the 3rd car we have purchased from Jim Norton and that is for a reason! This experience with Joel and Nick will seal the deal for future purchases we make. Thanks a ton fellas!
Hein,pat2b4/24/2015 12:10:36 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Justin Mayer,Kevin Metzinger
I purchased my first Toyota from Jim Norton in 2006 and had all my service work done there. I looked at other cars but came back to Toyota. Kevin was our sales representative and he was very knowledgeable and helpful. I love my 2015 RAV4. It is everything I was looking for and more.
Jim Norton Toyota Tulsa responded to this review
4/27/2015
Hein, We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Until we have the pleasure of working with you again please be sure to like us on Facebook and follow us on Twitter. Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com
ChavD4/24/2015 09:43:58 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Robert Blocker
Robert was extremely patient and helpful ! I felt comfortable making a decision that day. He knew about the different cars and how they could work with my budget and lifestyle
Jim Norton Toyota Tulsa responded to this review
4/24/2015
Chav, thank you for reviewing your time spent at Jim Norton Toyota. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Robert is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com
TL4/23/2015 01:05:22 PM
5.0
Overall Rating
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Robert Blocker
I went to Jim Norton Toyota because I have friends who know Jim Norton personally and spoke so highly of him. My salesman was Robert Blocker who kept in touch. I felt I got a fair price for the 2014 Corolla my wife and I purchased. Robert stayed in touch and let me know of price decreases as they occurred. I got a lot of personal attention with no pressure. Thank you, Robert. Tom Litteer (a very satisfied customer)
Jim Norton Toyota Tulsa responded to this review
4/24/2015
Thank you for taking the time to write about your experience with us! At Jim Norton Toyota, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that Robert was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com
Joe Couball, Sallisaw4/21/2015 12:05:59 PM
5.0
Overall Rating
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Sean Walsh,Tommy Leathers
I was very satisfied with the trade in values and the prices for the two 2015 vehicles that we purchased. The RAV4 and the Tacoma are exactly what we wanted. The options on the vehicles were according to what we had asked for, with no surprises. The salesman helped us obtain the vehicles we wanted and with no hassle. He was very knowledgeable and answered all of our questions satisfactorily. The Finance Representative was very efficient and we were done and out of there in short order. No pressure selling of anything by either of these two reps. We have never owned a Toyota before and we expect to be a satisfied Toyota owner for quite a long time.
Jim Norton Toyota Tulsa responded to this review
4/24/2015
Joe, thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and hassle free, and we believe that's how every vehicle buying experience should be. We are sincerely grateful for trusting us with your automobile needs! Follow us on Twitter and like us on Facebook to catch the latest specials! Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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