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Bob Moore Cadillac of Edmond

13020 N Broadway ExtensionOklahoma City, OK 73114
1-877-773-78701-877-773-7870
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
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Why You Should Buy a New Car From Us

SAVE ON ALL NEW CADILLACS AT BOB MOORE CADILLAC OF EDMOND! At Bob Moore Cadillac, we're excited to put you in the drivers seat. We know you're ready to experience that ne ... Read more
SAVE ON ALL NEW CADILLACS AT BOB MOORE CADILLAC OF EDMOND! At Bob Moore Cadillac, we're excited to put you in the drivers seat. We know you're ready to experience that new car smell? Allow us to Demonstrate our commitment to EXCEPTIONAL CUSTOMER SERVICE! Please Visit our Showroom in Edmond and ask for our New Vehicle Manager Justen Chilcoat, he would love to meet you. Please let Bob Moore Cadillac and our Team of Experts help you choose your Brand New Cadillac.

Why You Should Buy a Used Car From Us

You can trust Bob Moore Cadillac because we've been satisfying customers in Oklahoma for nearly 40 years. We work hard to offer our customers the best in new and pre-own ... Read more
You can trust Bob Moore Cadillac because we've been satisfying customers in Oklahoma for nearly 40 years. We work hard to offer our customers the best in new and pre-owned cars. We don't just want your business today... we want you to come back in the future, too. Respectfully, Bob Moore

Languages Spoken

  • Español

Dealer Disclaimer

While every reasonable effort is made to ensure the accuracy of this information, we are not responsible for any errors or omissions contained on these pages. Please veri ... Read more
While every reasonable effort is made to ensure the accuracy of this information, we are not responsible for any errors or omissions contained on these pages. Please verify any information in question with Bob Moore Cadillac Land Rover Subaru
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.6
    Quality Of Work
  • 4.7
    Friendliness
  • 4.5
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 131 
Glenda Cooper11/30/2014 09:21:34 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:All three lied.
I bought from Bob Moore downtown, they were honest. NOT ANY MORE!!!! Stay away from Edmond dealership, where "BM" has a "hole" new meaning. My cadillac days are over.
cdchalupa10/03/2014 07:35:09 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Adran, Michelle, Jessica, Darrell
My wife was involved in an accident in our 2012 SRX and we had it sent to Bob Moore Collision and went in the next day. They set us up in a rental even though the other party's Insurance hadn't recognized liability yet. They were helpful in getting answers from Liberty Mutual (the other party's Insurance Co.) when I couldn't. The kept us advised as to what was going on and couldn't have been more friendly. Michelle, Jessica, and Darrell couldn't have been more helpful THANK YOU ALL. Adran Gibbs sold us our vehicle and we will deal only with him again couldn't ask for better so why changed. The crew in the service department were courteous and professional which is why we will only buy from Bob Moore.
originunknwon8/27/2014 07:49:46 AM
2.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Eric in Service, Service manager and General Manager.
I recently had my DTS in for a few items that needed repaired as well as getting the windows tinted. After nearly three weeks I picked up my vehicle. After driving only a couple of miles I noticed the window tint lacked about a quarter of an inch reaching the bottom of the window and there were greasy finger prints on the pillars and the airbag light was on (wasn't on when I dropped the car off). After taking the car back, the service manager agreed the window tint was unacceptable and had to be redone and the pillars needed to be cleaned. No mention of the airbag light being on. I left the car and was given an ATS loaner car to drive home. One mile from my house a tire blows out. Luckily I had just stopped at a traffic light and was going less than 20 MPH. Had I been on the interstate going 60 MPH the end result could have been different. I called and spoke with the service manager. Instead of apologizing and showing concern for my safety due to the blow-out, he was flippant with me and asked; "Why did the tire blow out?" I was in shock, no apology, no concern for me safety, did not ask if I was OK, was I hurt, only wanted to know why the tire blew out. I explained to him once he looked at the tires that had threads and steal belts showing he would be able to see why the tire blew out. Again, no apology. They did bring me another loaner car that afternoon. When I picked my car up they had retinted the windows, recovered the pillars but the airbag light was still on. I was told the sensor in the passenger’s side seat belt was bad and that was why the airbag light was on. Again, it wasn't on when I left the car originally. Some test they performed made the light come on. Nevertheless, I noticed on the way home the color of the driver's side pillar was darker at the bottom, where they had used some sort of adhesive. I was over their poor professionalism and work ethic by this point I was going to just let it go. A few days later I notice the tint on the back windows was the same shade as the front windows, and it was supposed to be limo on the back. The two windows in the back doors that don't go up and down were pitch black, the tint on the windows that do go up and down are much lighter. So, I knew when they retinted the windows they did not put the correct tint on the back doors. After being treated with such disrespect from the service manager, when I called I ask to speak to the general manager. I began telling the GM my issues, and in the middle of me giving him the information he abruptly interrupts me and asks me what the problem was. He said he was a very busy person and all that I was telling him they had already redone. Had he not rudely interrupted me and allowed me to finish he would have known that was "redone" was not done correctly. I told him if he would listen rather than interrupting me he would know. He said; "I'm a very busy person and so far you haven't told me anything." Such an xx. You wouldn't expect a GM to say something smart xx like that. I was taken aback by his lack of professionalism, not someone the late Bob Moore would want working for his company. After I explained the issue with the tint he ask did I want to take it someone else to have tinted and he pay for it, I said yes. Then I told him about the pillars being discolored, something I would have overlooked until I noticed the tint mess up and his attitude. He then replied how 'bout I decline to fix those! Such an unprofessional xx. Someone higher up needs to come in and sweep the floor with him. I would never have someone like that working for me.
HotelEcho101/07/2014 07:17:36 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Adran Gibbs, Hani Kabriti and Diron Carter
The is my 2nd purchase from Bob Moore Cadillac (Edmond) and just like the 1st the experience it was well worth it! Adran is the best ! I worked with Adran for over 2 months finding the right car and getting the best deal possible. Adran was patience, accommodating and flexible. The follow-up has been outstanding and sincere. Hani the financing specialist I worked with he also was a pleasure to deal with. Financing is often stressful but that was not the case with Hani. Got a tour and of the service department along with making an appointment for detailing. Worked Diron who also deserves kudos for all the services provided! Thanks again Bob Moore! Mike H.
buzz4homes1/06/2014 06:36:13 PM
4.2
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:RON
FINANCING WAS EASY, MANAGER AND SALES STAFF HELPFUL! RECOMMEND THE GM AND STAFF, MY CAR WAS USED, HAS A SQUEAK THAT I HAVE TO FIGURE OUT, NO WARRANTY BECAUSE OF AGE, OVERALL GOOD EXPERIENCE.
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