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Bob Moore Chrysler Dodge Jeep RAM of Tulsa

4627 South MemorialTulsa, OK 74145
1-855-226-33151-855-226-3315

Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Customization
  • Handicapped Accessible
  • Comfortable Waiting Area

Why You Should Buy a New Car From Us

Since opening our doors, Bob Moore Chrysler Dodge Jeep Ram of Tulsa has kept a firm commitment to our customers. We offer a wide selection of vehicles and commit to makin ... Read more
Since opening our doors, Bob Moore Chrysler Dodge Jeep Ram of Tulsa has kept a firm commitment to our customers. We offer a wide selection of vehicles and commit to making the car buying process as quick and hassle free as possible. We will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Bob Moore Chrysler Dodge Jeep Ram of Tulsa will get you into the car or truck you choose with professionalism and attention to your needs.

Why You Should Buy a Used Car From Us

Since opening our doors, Bob Moore Chrysler Dodge Jeep Ram of Tulsa has kept a firm commitment to our customers. We offer a wide selection of vehicles and commit to makin ... Read more
Since opening our doors, Bob Moore Chrysler Dodge Jeep Ram of Tulsa has kept a firm commitment to our customers. We offer a wide selection of vehicles and commit to making the car buying process as quick and hassle free as possible. We will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Bob Moore Chrysler Dodge Jeep Ram of Tulsa will get you into the car or truck you choose with professionalism and attention to your needs.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 3.7
    Customer Service
  • 3.6
    Quality Of Work
  • 3.9
    Friendliness
  • 3.6
    Overall Experience
  • 3.8
    Price

Dealership Reviews

1 - 5 of 159 
Fort Worth Katie6/29/2016 11:24:33 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Kory, sales manager. Morgan, sales associate
I worked with Kory, the sales manager. He was so rude and dishonest with me from the beginning. I felt in a bind because they had the exact car I wanted. He changed the price of the car when it and time to sign the contract. When I asked him about it he called me a liar, raised his voice and told me to leave... In front of my two very young children. They also kept us there for over 4 hours before even signing the contract. I was in tears when I left. I drove straight to Jackie Cooper imports and bought my dream car and was back home within 2 hours. When my husband tried to call Kory, he wouldn't even return his calls. AVOID BOB MOORE IN TULSA!
Bob Moore Chrysler Dodge Jeep Ram of Tulsa responded to this review
6/29/2016
We are disappointed to read your review and would like the opportunity to reach out. Please provide contact information. Thank you!
Fort Worth Katie responded to this review
6/29/2016
Since, posting this review I have noticed many other poor reviews of the dealership and specifically Kory. I do not want to be contacted because clearly, customer opinions and reviews do not carry any weight with this company/dealership.
nucman6/07/2016 03:41:12 PM
1.5
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:XXX not listed
Last Oct/Nov,2015 the transmission #1, the original, completely failed, and probably had approx. 57K miles. Then Bob Moore had the van for approx. 4 weeks. So this is Transmission #2 partially rebuilt. I would want an update once a week on progress. Too much to ask for. I always had to call, chase down service rep, leave messages, etc. Then in middle March, 2016 transmission was on its way out, at 71K (14K traveled miles) miles. After Bob Moore had the van for ONE week, they gave it a look, and called me back, asked me what the issue was and then said there were not Error Codes. (The error codes turn on the Service Engine light). I said that the last time, there were no Error Codes, and the car did not move. So, I don't think I would put a lot of faith in the error codes to resolve where the problem is. I was told the van was ready, one day before MAY!.. Took 6 weeks for the 2nd incomplete repair. Transmission partial rebuilt #3. I returned to the dealer, and van was not ready. Paperwork goofs, etc. You would think that after all those weeks, they would washed and or vacuum the car. Absolutely not. Another thing I discovered is their phone system, and personnel are less than stellar. I would have to check on progress etc. No sense of concern, urgency, whatsoever. It was under warranty, one part or several gets ordered. Shipped UPS ground. Then when parts arrive, the ONE trained Transmission man is naturally on another car or 2. So, the van sets. Then once the parts gets installed, more parts are required, UPS ground , etc, etc. The root cause was not dealt with on the first visit. Then the 2nd time the van had traveled in the 14 K range before it broke again. I’ve now had the Transmission start to fail again, and the odometer is at 76K. Now, it traveled 5k miles. In a warranty situation, a rebuilt complete replacement is not what happens. They make an attempt to repair as little as possible, cross their fingers, and hope you sell it before they have to deal with it again. No doubt that on a warranty repair, there is a factory protocol in place. This regulation the dealer has to contend with, but upon a 2nd trip back within 15K miles, I tried to set off alarms that their procedure was far short of what is needed. The procedure is not working. But, ZERO research into root cause. Only parts that shown wear were replaced. Upon getting the paperwork and getting thru the goofs, I was looking it over. The person asked if there was anything else? I said, when I brought the van in, I was told a week later that no one could find an issue. Then why are there 2 pages of parts listed? I do not pull a trailer. It does have 150 - 200#s of items, but rarely a 2nd, or 3rd person. There was ZERO reason for Bob Moore Service dept to not have the van repaired for another 100-200K miles. Except, do what you have to get it gone. 10 weeks (2.5 months) of time the van has been in their shop, and root cause has yet to be determined. 55K original then 14K - 1st partial rebuild 5K - 2nd Partial rebuild What the future holds at another dealer is to be seen. 3k probably
Shiggins989@gmail.com5/16/2016 12:57:22 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:James Wilkens
I received outstanding customer service and I'm very happy with my jeep purchase . James and Ken were very helpful and made sure I was comfortable with my jeep
Bob Moore Chrysler Dodge Jeep Ram of Tulsa responded to this review
5/21/2016
Thank you for your review! We are pleased to be able to provide a great buying experience and hope you enjoy your new Jeep!
Jacquie Skora4/30/2016 02:50:45 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Abdullah Aliyah
They were fast, efficient and very friendly! I just lived dealing with Abdullah Aliyah and Hal Smith that i have just referred you guys to one of my friends.
Bob Moore Chrysler Dodge Jeep Ram of Tulsa responded to this review
5/03/2016
Jacquie, thank you for your review! We appreciate your business and look forward to working with you in the future.
Jklagh6884/07/2016 09:38:11 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Kenson Wilson
Me and my wife walked in and they were so helpful. They got us a great deal and they are wonderful with trade in. Great peolpe!
Bob Moore Chrysler Dodge Jeep Ram of Tulsa responded to this review
4/08/2016
Thank you for your review! We appreciate your feedback and hope you enjoy your new vehicle! Come back and see us!
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Bob Moore Chrysler Dodge Jeep RAM of Tulsa : Tulsa, OK 74145 Car Dealership, and Auto Financing - Autotrader