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Toyota of Lewisville

1547 S Stemmons FwyLewisville, TX 75067
1-855-864-80821-855-864-8082
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

We pride ourselves on offering a better way to do business. We will always be open and honest with our customers, and every member of our sales staff is held to the highe ... Read more
We pride ourselves on offering a better way to do business. We will always be open and honest with our customers, and every member of our sales staff is held to the highest professional standards. We don't tolerate any high-pressure sales tactics -- we don't believe in that. We always endeavor to be conscious of your time, and we encourage all of our customers to conduct research before making a purchase. We will do whatever it takes to make you our customer for life. That's what you'll get when you come Toyota of Lewisville, and that's our better way of doing business.

Why You Should Buy a Used Car From Us

We pride ourselves on offering a better way to do business. We will always be open and honest with our customers, and every member of our sales staff is held to the highe ... Read more
We pride ourselves on offering a better way to do business. We will always be open and honest with our customers, and every member of our sales staff is held to the highest professional standards. We don't tolerate any high-pressure sales tactics -- we don't believe in that. We always endeavor to be conscious of your time, and we encourage all of our customers to conduct research before making a purchase. We will do whatever it takes to make you our customer for life. That's what you'll get when you come Toyota of Lewisville, and that's our better way of doing business.

Languages Spoken

  • Español
  • Tiếng Việt
  • 한국어
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.8
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 189 
Tlaw177982/17/2015 11:54:32 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Ashleigh Williams,Chris Wilkins
It's been a few weeks since I visited this dealership, and had told myself I wouldn't comment on them online after my HORRIBLE experience, but the lack of contact makes me think I need to warn others what they might be getting themselves into. I visited the store one evening with my family to meet with "Ashley" that was misteriously gone when we showed up. Who knows if "Ashley" even works there. All my communication had been with her, so the fact she wasn't even there made me uneasy, as I had brought my wife and two young kids and wanted it to go smoothly. We were also informed that the vehicle Ashley had assured us would be ready for a test drive was not available at the dealership. By this point.... Over 30 minutes at the dealership, my 2 kids were going crazy, and I felt like a moron for dragging my poor wife and kids on a 1/2 hour drive to possibly get the "car of our dreams." The icing on the cake was myself being walked up to a manager named Chris by my salesperson that was completely condescending and unapologetic to me in front of my family, and we walked away with them snickering at us in the background. I felt so uncomfortable and embarrassed for my family. This might be an iscolated incident, but I just wanted others to know what they might be in for prior to this happening to them and there family.
Toyota of Lewisville responded to this review
2/18/2015
Thank you for reaching out to us online about your experience with our team. Ashleigh is an actually person at the store if you can reach back out to her at 4436136812 and email awilliams@toyotaoflewisville.com. We would like to speak to you about your experience in more detail. Looking forward to hearing from you. Again thank you for connecting with us.
lewisville honda2/17/2015 06:29:07 PM
3.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Don't Know
Toyota of lewisville was my favorite shop before. The service center used to give me an idea about my car before. Now when I reach there for oil change they just change oil very fast and let me go. For any other checking, the service man says, he need $100 diagnosis fees. Before they would give me a recommendation paper and I could pick one or two very important one. It was good for you and me. This time they just changed oil and gave me a paper of small safety inspections. I was willing to do a work of $200. But the shop right now is concentrating on $100 diagnosis fees. Also the salesman talk like "there is nothing free". It sounds like you will do either a major problem or oil change.
Toyota of Lewisville responded to this review
2/25/2015
To whom it may concern, We have read you review and want to be able to better understand what happened when you took your vehicle in to be serviced. We just have a few questions to ask you, What did the service department tell you that we need to diagnose? Also what is the name on the account, and what kind of vehicle did you have serviced?
mike2/16/2015 10:19:11 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jack Mitchell
I've purchased several cars from Toyota of Lewisville and have always been very happy with the professional staff and service I've received. They make the car buying experience enjoyable.
Toyota of Lewisville responded to this review
2/16/2015
Thank you for taking the time to review Toyota of Lewisville online. We want everyone who walks into the doors to feel welcomed and comfortable.
MHD2/13/2015 09:58:26 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Caleb Okeke,Carey Broudy
Caleb and Carey made the purchase a breeze! They were courteous and professional. Caleb didn't try to sell extras I didn't want or need. He actually listened and answered all questions. No good, bad cop, no haggling, no hassle. I would definitely refer anyone to him and the dealership. Great experience and well worth the drive from McKinney!
Toyota of Lewisville responded to this review
2/16/2015
Thank you for taking the time to review Caleb and Carey. Investing in a vehicle should not be hassle. It should an enjoyable experience and we want everyone to get the most out of it.
lleemcau2/08/2015 03:25:57 AM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Angel Calix,Collin McAdams
I just bought a new Avalon. Collin Macadams was our sales person. He made the whole process so easy. He's great to work with, and does not have that high-pressure type of approach that I hate! He was very quick to respond to questions and concerns. Also, Angel Calix in the finance department was great to work with. This is my 3rd Toyota purchase over the past few decades and Toyota of Lewisville was by far the best dealership I've worked with. I hope to buy from them again in about 200,000 miles! Laura M.
Toyota of Lewisville responded to this review
2/16/2015
Thank you for taking the time to review Collin and Angel online. We want investing in a vehicle at Toyota of Lewisville to be an easy and enjoyable process. We want everyone to find the right vehicle and we are here to make it happen.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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