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Classic BMW

6800 Dallas ParkwayPlano, TX 75080
1-888-878-75141-888-878-7514
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Rates starting at 1.9% and 2.9% on most NEW 2013/2014 BMW models. Contact New Car Sales today at 888-878-7514 for details and to set up your personal viewing. Zero mainte ... Read more
Rates starting at 1.9% and 2.9% on most NEW 2013/2014 BMW models. Contact New Car Sales today at 888-878-7514 for details and to set up your personal viewing. Zero maintenance costs for 4 years or 50k miles. The programs have never been better. Classic BMW is the largest BMW retailer in the Southwest. Family owned and operated since 1971, we're here to serve you for life. Call New Car Sales today and experience the Ultimate in BMW Service.

Why You Should Buy a Used Car From Us

Rates starting as low as .9% on most CERTIFIED BMW models. Zero maintenance costs for 4 years or 50K miles - 100K mile coverage available! BMW programs have never been be ... Read more
Rates starting as low as .9% on most CERTIFIED BMW models. Zero maintenance costs for 4 years or 50K miles - 100K mile coverage available! BMW programs have never been better! Contact Douglas Robbins today 214-502-8081 for details and to set up your personal viewing. Classic BMW is the largest BMW retailer in the Southwest. Family owned and operated since 1971, we're here to serve you for life.

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.0
    Customer Service
  • 4.2
    Quality Of Work
  • 4.2
    Friendliness
  • 4.1
    Overall Experience
  • 4.2
    Price

Dealership Reviews

1 - 5 of 164 
mrscaston3/26/2015 02:43:17 AM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Leann Mccants
I've been wanting a bmw for years now and decided that since I'm making some major strides towards my career goals I'll reward myself with a new car. When I first arrived I was met by leann by sheer accident actually. I had questions and she answered them. I told her I would return and there was no pressure. I went to another bmw dealership and asked questions and I was given the run around. I emailed leann to ask her the same questions and instead of responding, she called me and addressed all my questions. Again no pressure. I convinced my husband to go and have a look at the car I liked and at the time they sealed the deal without my knowledge (my husband and Leann surprised me with this car). I visited two more times (all within a two week period) and test drove several models to make sure I was getting exactly what I wanted. Unbeknownst to me, Leann and my husband had already finished everything. Long story short, I got the car that I wanted with the specifications that I wanted. I also took my car back to get my windows tinted and received a loaner vehicle to go to work in until my tint job was finished. I purchased some accessories and Leann was instrumental in talking to the right person to get me what I needed in a timely manner. I wasn't there when the contract was signed so I can't speak to the negotiations but my husband reported that the notes are where he wants them to be and there was no hassle. Because I haven't had my car that long, I haven't had to use the service department but my sales person Leann was awesome and she gave me just enough room to make the decision without feeling pressured to buy and I felt valued as a customer. Because my husband is the primary income earner, I've experienced the cold shoulder from some dealerships because they feel as though they are wasting their time but that was not my experience here. Overall, I feel as thought I received quality service and a quality vehicle at a decent price and as long as Leann is there, I'll continue to bring my business to her.
Classic BMW responded to this review
3/26/2015
Thanks for taking the time to write a review! Congrats on you new BMW. We are happy to hear that you had a great experience with Leann.
Shamil2/26/2015 05:48:19 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Robin McCormick
It was my most straightforward, comfortable and fast car buying experience! Robin was just great! Will recommend him to my friends and anybody who wants superior customer service, good deal and efficiency. In about 30 min I got best customer service, new X3 for a purchase price I was comfortable with and that great feeling that you did something right.
Classic BMW responded to this review
2/27/2015
Thanks for the review. Robin does deliver excellent customer service to all of his clients. Thanks for your business and congrats on your new X3.
jbohiostatetx2/21/2015 10:34:06 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Michael Snyder
I have purchased a handful of vehicles from Classic BMW, and my two most recent ones from Michael Snyder. I have had great experiences with their body shop, new/used sales and service department. I highly recommend Mr. Snyder if you are in the market for a new or used BMW. He is very knowledgeable, personable and does a great job helping you through the process. I would like to thank Mr. Snyder for his help with our most recent X5 and Classic BMW for being a great dealership.
Classic BMW responded to this review
2/23/2015
Thanks for taking the time to write a review. We appreciate your continued business.
Tbsbmw2/05/2015 06:29:48 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Michael Bilicki
I bought a pre owned BMW in December and had a great experience working with Michael. The whole buying process was easy start to finish and Michael has always been available for a number of post purchase questions that I've had, even helped me program my garage door opener to the car. He will be the first person I call next time I'm in the market for a car.
Classic BMW responded to this review
2/10/2015
Thanks for your review. Mike is an asset to our sales team and we are glad to hear that you had such a great experience
AGTZ1/25/2015 12:03:21 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Michael Snyder
I have bought many cars before from other dealers, but I have never had such a bad experience. My husband and I drove from Arlington to Plano to visit a few dealerships.. I had in mind what I was looking for, and what my budget was. We saw a few cars with the sales man, but he really tried to push a diesel on me. When I clearly made it known that it was not how much I wanted to spend on the purchase. We eventually found another car like the kind I had in mind. Long story short, through the car process there was a comment made to my husband when the sales man didn't like my response to a question. tried to blow it off.. But it really just bugged me. It's rude. I'm not sure if he thought I was a serious customer or what. Because while he was dealing with me, he was also calling his other customers. (They were obviously much more important that we were) when we got to the office to talk numbers or something. He told me to tell him what the price range I was looking for was, so that he could take it to his manager to see what could be done. I told him the proce and he didn't even bother to take it to his manager to review. He looked at me like I was dumb or something. Never did he ask me for my info so he could follow up with me, or anything. My husband and I just looked at each other and got up and said "well, I guess we will keep looking" it was like he just tossed his business card at me. My husband and I ended up going to another dealership and purchasing the exact same car there with even less miles for the price range I was looking for. That sales man at the dealership made an effort to work with me and so did his manager. I am very disappointment with Classic BMW. I have never had such a horrible experience.
Classic BMW responded to this review
1/27/2015
We are very sorry for your experience. We have addressed your concern and appreciate your feedback. We do strive for excellence, but we clearly fell short in your circumstance. We would like the chance to win back your confidence with the service of your new Vehicle. Please reach out to Chuong Nguyen, Service Director, 214-778-2701 or cnguyen@classicbmw.com if you need future assistance.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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