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North Central Ford

1819 North Central ExpresswayRichardson, TX 75080
1-866-848-82871-866-848-8287
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    Get your Instant Cash Offer on your Trade-In

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
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Why You Should Buy a New Car From Us

We are the #1 Ford Certified Preowned Sales Team in the Dallas Metroplex! We are winners of the 2007, 2008, 2009, 2010, 2011 and 2012 Ford President's award for customer ... Read more
We are the #1 Ford Certified Preowned Sales Team in the Dallas Metroplex! We are winners of the 2007, 2008, 2009, 2010, 2011 and 2012 Ford President's award for customer satisfaction. Our Dallas area Ford Dealer website provides Ford car buyers and Ford truck buyers with useful information to buy a new Ford or used Ford in the Dallas, Texas area. The Dallas FORD Dealership provides great savings to our Dallas Metroplex FORD customers. You can find information on FORD Cars and FORD trucks in ou

Why You Should Buy a Used Car From Us

We are the #1 Ford Certified Preowned Sales Team in the Dallas Metroplex! We are winners of the 2007, 2008, 2009, 2010, 2011 and 2012 Ford President's award for customer ... Read more
We are the #1 Ford Certified Preowned Sales Team in the Dallas Metroplex! We are winners of the 2007, 2008, 2009, 2010, 2011 and 2012 Ford President's award for customer satisfaction. We are located on US 75 Central Expwy just south of the George Bush Turnpike. Your satisfaction is our #1 goal ... now and after the sale. Call us for quick, friendly, knowledgeable service!

Languages Spoken

  • Español

Dealer Disclaimer

All prices plus tax, tag, title, documentary fee, and destination. The sale of any new or used vehicle is subject to our mandatory fee, in addition to any negotiated vehi ... Read more
All prices plus tax, tag, title, documentary fee, and destination. The sale of any new or used vehicle is subject to our mandatory fee, in addition to any negotiated vehicle price, for coupons entitling the purchaser to discounts on service and parts. See dealer for details!
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.7
    Quality Of Work
  • 4.8
    Friendliness
  • 4.7
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 112 
Thomasiii12/08/2014 11:24:09 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Jason lee service
I contacted north central ford through their online chat. Sean the Director was kind and got me promptly an appt with Jason in service. Sean mentioned that if I stopped by he would have an oil change coupon printed up for me. I thought that was very kind of him. When I arrived he had it printed and ready as promised. Since they are under construction he offered to ride back and show me where the temporary service drive was located. I said sure. He got me with Jason who helped through the process . They even hand washed my f150 for free. Above and beyond thank you!
mwat972@yahoo.com67C29/26/2014 10:45:57 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Herbert Jones
Thank you Herb for your patience! Prior to working with you and North Central Ford I was presented three opportunities to purchase a vehicle and each time did not because it did not feel like the best decision. I am so glad we waited! My Husband and I are very pleased with our purchase and feel confident that we made the right decision. Thank you for taking the time to explain the details to me again and again and making the entire process easy.
travelreviewer089/26/2014 02:49:21 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Roy ( service) and Gary ( Service Manager)
Charged me for unauthorized radiator flush service and wanted to argue with me saying I had agreed to this additional service on the phone. I went ahead and paid for this service because I just wanted to get out of there. I have been going there for service for 10 years , shocked. Well, Update !! I immediately received a phone call from the service manager Gary after I reviewed my experience. He was kind ,understanding and concerned. We have worked this problem out and I am so glad he phoned. This had to have been a communication problem with the service person on the phone. This was not like my service person as he had always been wonderful in the past. I am glad we were able to work this out and North Central Ford cared. I do recommend this location for service. I will be back. Thank You so very much Gary . Debra Ford *********** As of October 7th,2014 I am still waiting for my refund as promised by Gary (Service Manager) for the unauthorized service. I have not received it ! *********** Update ! October 14,2014 I finally received my refund check. Thank you Gary, Roy and North Central Ford .
KevinWood5/25/2014 10:40:29 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Kevin Mayes,Sean Sachse
I leased a Fusion 2 years ago and it was time to lease a new vehicle. I decided to upgrade to a 2014 Explorer. The salesperson who leased me the Fusion, Kevin Mayes actually started calling me about 6 months before my current lease expired. Candidly, as you know most salespeople don't do a good job with follow up so kudos to him. We talked earlier in the week and when I arrived on Saturday he made the transition to the new Explorer as seamless as possible. My wife even commented how professional he was and really appreciated the ease and the quickness of the sale. In addition William Mills kept it fun and Jill and Shahan handled the financing and paperwork expeditiously. Lastly, Kevin did a thorough delivery including offering to sync my phone. My wife's lease on her Escape is up next year and we will definitely buy or lease all of our vehicles from North Central Ford. I suggest everyone to shop and buy at North Central Ford. I promise you will love the True Price "no hassle" buying experience!
mamusr3/19/2014 10:54:07 AM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Ryan Mitchell
As a paranoid, TNO-type of person, I had a great experience at North Central Ford selling my vehicle to them. Initially, I had showed the car to another dealership who made a enticing offer. I contacted Myrna of North Central Ford the day before about the vehicle and she gave me a call while being at the other dealership to bring my vehicle to theirs for appraisal. It was a decision I was glad to have made in hindsight as they made an competitive offer that eclipsed the previous dealer's offer. Throughout the selling process, a great, young man that is Ryan Mitchell assisted me through the whole appraisal and sales transaction. When an agreement was reached on the sale between me and the dealership my paranoid thoughts about getting scammed popped up. George and Ryan did a gracious job of calming my fears and helping me realize I was doing business with a reputable dealership. They were right. After the sale was completed. Ryan was gracious enough to give me a courtesy ride back home as well as a stop to deposit the check for the sale (which cleared the next business day). In summary, I would definitely do business with North Central Ford again.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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