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Southwest KIA - Rockwall

1790 E Interstate 30Rockwall, TX 75087
1-877-746-21861-877-746-2186
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    Get a Kelley Blue BookSM Instant Cash Offer

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
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Why You Should Buy a New Car From Us

Southwest KIA wants to sell you your next new KIA. Located in Rockwall, we proudly serve Greenville, Garland, the Dallas Metroplex, as well as our internet customers. As ... Read more
Southwest KIA wants to sell you your next new KIA. Located in Rockwall, we proudly serve Greenville, Garland, the Dallas Metroplex, as well as our internet customers. As a premier Rockwall KIA dealer we offer new and pre-owned sales, quick and easy credit approval and multiple financing options. At Southwest Kia we also offer a Kia certified service and parts departments. Please visit our Rockwall showroom to view and test drive a new Kia today!

Why You Should Buy a Used Car From Us

Southwest KIA wants to sell you your next preowned or certified KIA. Located in Rockwall, we proudly serve Greenville, Garland, the Dallas Metroplex, as well as our inter ... Read more
Southwest KIA wants to sell you your next preowned or certified KIA. Located in Rockwall, we proudly serve Greenville, Garland, the Dallas Metroplex, as well as our internet customers. As a premier Rockwall KIA dealer we offer new and pre-owned sales, quick and easy credit approval, and multiple financing options. At Southwest Kia we also offer a Kia certified service and parts departments. Please visit our Rockwall showroom to view and test drive a preowned or certified vehicle today!

Languages Spoken

  • Español

Dealer Disclaimer

Pricing does not include TT&L, finance charges, documentation charges and any other fees required by law. New car prices may include eligible rebates and incentives based ... Read more
Pricing does not include TT&L, finance charges, documentation charges and any other fees required by law. New car prices may include eligible rebates and incentives based on manufacturer and KMF program guidelines with dealer approved credit. See dealer for complete details.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 3.4
    Customer Service
  • 3.2
    Quality Of Work
  • 3.7
    Friendliness
  • 3.2
    Overall Experience
  • 3.5
    Price

Dealership Reviews

1 - 5 of 101 
ashlee_cash6/28/2016 02:42:53 AM
1.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Rudy Samboruk
I am only giving them one star because when I first got there on Saturday I thought they were super helpful. We purchased an optima hybrid that apparently was located at mesquite. Put money down and did all financing with the understanding that we would pick the car up Monday afternoon. Monday afternoon I got a phone call saying the car had been sold from Mesquite a week prior then to find out that the car I had bought was a totaled optima hybrid that had no engine. had to take a half day off of work to go back up there to be told they didn't have any other comparable models for what we paid for the totaled car. The sales manager would only allow us a "deal" on a car that was the same price or cheaper than what we paid for the totaled car. At no point did I believe any of them besides our salesman was actually sorry they had just done something illegal. Not to mention we intended to buy a brand new car from them as well. Their consolation prize was a hyndaui sonata which they attempted to pass off as just as good as an optima that had 10K more miles than the car we had bought with "1600" off the msrp which it wasn't worth to begin with. I specifically asked to speak to the General Manager and to have what they did put in writing and signed and I got neither. This dealership is a joke and a shear waste of time. If you want to waste your time and still pay for an over priced vehicle this is the place for you!
C angry 6/27/2016 07:20:18 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Joey Wilhoite
SOUTHWEST KIA ROCKWALL- I can not express how excruciating this experience was . One star is 3 too many. Got our bottom line deal confirmed though text and email. Went with full payment in hand, had added the car VIN to our insurance. Test drove our selected car and handed over paperwork and check. #1 Issue - we were told they couldn't sell the car we agreed on because it was a "punch" car, but they did have a second car we could buy. We finally agreed to the second vehicle with a few added perks at servicings. Started changing the paperwork with the second cars VIN etc. #2 ISSUE ... after being on property 1:45 minutes we were told the second car could not be sold at their negotiated hard copy price either because we were paying in full for the car. Do NOT waste your time at this dealership if you value honesty, customer service and fair business practices!
dariolopez1/19/2016 10:56:37 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Kathy Parks
Katy Parks was excellent to work with she got us everything we asked for and then some. We have purchased 4 new cars from Kia Southwest and the experience is better each time.
ItzJustKen1/13/2016 08:50:40 AM
2.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Garrett, David, John
Purchased a used 2011 Kia Sportage from this dealership. No issues there, went very smoothly and I was pleased. As part of the purchase I was promised new floor mats and an additional key fob since they only had one with the car. That's when the problem started. Got the floor mats quickly with no problem. However, the first time I took the car in for the key FOB I was told there was a problem with the new key FOB and they could not get it to program to the vehicle. They had to order a new one. Second time in they still could not get the new key FOB to program to the vehicle so then decided the problem was the BCM computer and they would order a replacement. Took car in last week for the third time and guess what? After five days they still have not been able to figure out what the problem is and still have not been able to program the second FOB. They keep telling me the problem has been elevated to Kia Corporate and that Kia engineers are looking into it. Doesn't say much for Kia Corporate or the engineers at Kia if no one can figure out how to program a simple key FOB. They have kept the vehicle for 6 days now and If not resolved today I'll simply have to pick up the vehicle and take it somewhere else where they know what they are doing and can get me the key FOB that Southwest Kia of Rockwall promised me.
vanity11/15/2015 09:21:02 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jacob Rosales
I would just like to thank Jacob for being so kind and helpful! I was a first time buyer and he made it a fantastic experience!
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Southwest KIA - Rockwall : Rockwall, TX 75087 Car Dealership, and Auto Financing - Autotrader