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Honda Cars of Rockwall

1550 I- 30 EROCKWALL, TX 75087
1-855-633-07731-855-633-0773
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Honda Cars of Rockwall automotive dealership is the newest member of the John Eagle Dealership family in the Dallas Fort Worth Metroplex. Bob Eagle, John's father, began ... Read more
Honda Cars of Rockwall automotive dealership is the newest member of the John Eagle Dealership family in the Dallas Fort Worth Metroplex. Bob Eagle, John's father, began working in the automotive industry in 1950 and began the family business in 1962 where he earned a well-deserved reputation for quality work, solid salesmanship and customer care. Mike Chouteau, Honda Cars of Rockwall's Managing Partner, is committed to tradition of excellent customer service to the city and surrounding areas. The new facility is developed on 8.6 acres and the building is 53,321 square feet. The dealership features an 18,000 square feet full service garage, quick lube center, and car wash. The showroom is approximately 5,330 square feet. The project is registered as LEED® Certified project. Sustainable features include credits for water efficiency, water use reduction, and enhanced refrigerant management credits. The building also has ivy panels that will allow the ivy to grow up the outside of the tilt wall panels. Honda Cars of Rockwall is conveniently located in Rockwall where there is ease access from Dallas, Ft. Worth, Royce City, Greenville, Tyler, Forney, Mesquite, Garland, Wylie, & Terrell.

Why You Should Buy a Used Car From Us

Honda Cars of Rockwall automotive dealership is the newest member of the John Eagle Dealership family in the Dallas Fort Worth Metroplex. Bob Eagle, John's father, began ... Read more
Honda Cars of Rockwall automotive dealership is the newest member of the John Eagle Dealership family in the Dallas Fort Worth Metroplex. Bob Eagle, John's father, began working in the automotive industry in 1950 and began the family business in 1962 where he earned a well-deserved reputation for quality work, solid salesmanship and customer care. Mike Chouteau, Honda Cars of Rockwall's Managing Partner, is committed to tradition of excellent customer service to the city and surrounding areas. The new facility is developed on 8.6 acres and the building is 53,321 square feet. The dealership features an 18,000 square feet full service garage, quick lube center, and car wash. The showroom is approximately 5,330 square feet. The project is registered as LEED® Certified project. Sustainable features include credits for water efficiency, water use reduction, and enhanced refrigerant management credits. The building also has ivy panels that will allow the ivy to grow up the outside of the tilt wall panels. Honda Cars of Rockwall is conveniently located in Rockwall where there is ease access from Dallas, Ft. Worth, Royce City, Greenville, Tyler, Forney, Mesquite, Garland, Wylie, & Terrell.

Languages Spoken

  • Español
  • Tiếng Việt
  • Русский

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Destination and Handling charge on new Hondas, Emission Testing Fees and Complia ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Destination and Handling charge on new Hondas, Emission Testing Fees and Compliance Fees, Shop Charges, 1595 Dealer Prep Fee on all used vehicles, and Certification Fees on Certified Hondas are additional to the advertised price. New vehicles may also exclude added options in the pricing.
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Dealer Ratings

24-Month Overall Rating
  • 3.4
    Customer Service
  • 3.4
    Quality Of Work
  • 3.4
    Friendliness
  • 3.4
    Overall Experience
  • 3.2
    Price

Dealership Reviews

1 - 5 of 7 
car mom8/17/2015 01:01:01 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Richard Branch
Richard Branch was great! He made us feel very comfortable and not pressured. He was very friendly and extremely knowledgeable. We came with lots of question and he was able to answer everyone!
MicSweeney8/14/2015 08:16:00 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Renea Milton
Renea Milton was super helpful and willing to answer all my questions! Her knowledge and willingness to go out of her way to make sure all my needs were meet were superior! If you in the market for a vehicle this is the place and salesperson!
crysbuck108/10/2015 12:44:00 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Matt, Scott, Dan
I bought a 2013 Nissan Sentra from this company a month ago. Car was clean and my wife needed a car that was reliable so I didn't want to get one older than 2 years. The price seemed fail at 12,800. I worked with the salesman negotiating the terms of the sale, they had "dealership fees" which was a grand total of $1,600. I figured it was new tires, oil, detail work, gas etc even though I thought it was the "price of doing business" for them, I agreed to pay it anyways against my better judgement. After paying for the extended warranty  we went to pick up the car to drive it home and they hadn't even put gas in it?! Frustrated at this point, I decided to chalk it up to a greedy car company (I know I know) and went on with it. My wife drove the car home (about an hour drive) and when she got the car home she complained that it was driving funny I took the car out to test her complaints one evening and found that a headlight was misaligned and the car did shake at ~60MPH and would drift to the right, the transmission seemed to slip gears too (not a mechanic). Alignment and a simple headlight fix right? Nothing to write home about as the company said that the car was inspected and they swore that nothing was wrong with the car. The sales person even said it went through their certification process and found nothing to be wrong. We took the car to the dealership, they said the alignment was fine and that all it needed was new tires, not being a mechanic I believed them as I do understand tires can be out of balance and cause the same symptoms. They also said they checked the transmission and found nothing wrong and we got the car back. The alignment issues appeared to be fixed so we thought that was the last of the problems. The following weekend my wife went to Longview (about a 2 hour drive) to visit a friend and when she got there the car was making a very loud knocking noise. Scared and with our 7 year old I told her to take the car up to the Nissan dealership to have it checked out as I did not want them to be stranded in the middle of nowhere without cell coverage. At the Nissan dealership they said that the transmission was the problem and that they would need to replace it, so they gave my wife a rental for the week until the repairs are completed. I called Honda Cars of Rockwall and spoke to both the Sales Manager and the Service Manager and asked them specifically how they could miss something like the transmission both during the initial inspection through their "certification" process and after we brought it in complaining of symptoms of the transmission. The Sales Manager then tells me how he use to work for the Nissan group that we dropped the car off with and begins to talk bad about them. How unprofessional can someone be? You sold the car, you should stand behind what you sell. Maybe I am old school but does ethics mean nothing anymore? A week after we dropped it off at the Nissan dealership we had to drive 4 hours to pick the car up (2 hours one way). On the way home, we noticed a rattling noise when we were near the house. We decided to take the car back to Nissan in Frisco and as I write this it has been there in Frisco for 3 days as they diagnose the problem. I talked to the sales manager Rob or Rod who said he would "look into it" and call me back, I am still waiting on that call. This company has proven to me that customer's are not important and have done nothing to try and resolve this issue. In the first month of owning a car from this dealership I have driven rental cars more than the car I haven't even made the first payment. Please do not think this is an isolated event, read the other negative reviews and STAY AWAY
Robert19616/22/2015 03:59:24 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Matthew Kovar
I went to Honda of Rockwall to see about trading my 2014 Honda Pilot as the payment just became more than we could afford. When I initially emailed, a Sales person (I will call him Matt) emailed me back several times a day, called me several times a day telling me how he cold help me. He kept telling me he needed to see my Pilot, so I had my Son and wife bring it to him. He told them directly that he would email me. From that point forward Matt never ever responded to another email or phone call that I made to him. He probably found there was nothing he could do, but never even had the courtesy to call or at least email me to tell me he was wrong to lie to me about being able to help and that there was nothing he could do. He chose to simply ignore me, I wasn't worth his time anymore. It wasn't until I called my finance manager at Honda and told him about Matt that I finally received an email telling nothing could be done. Sales people like Matt have should not be in this sales business at all. He gives cars sales people the reputation they have. As long as Honda of Rockwall employs people like Matt, I will never buy from this dealership and wouldn't recommend it to anyone.
Angiealllllen5/20/2015 11:06:22 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Cart, John, Scott
I have been a Toyota buyer for years and the level of service at Honda of Rockwall made me proud to join the Honda family! It was the easiest experience I have had in years and they delivered on every promise and well exceeded expectations. Very little back and forth and they treated me as an educated buyer each step of the way. I would highly recommend the salesperson, Cart, to anyone looking for a solid fair deal and a ton of knowledge. He was phenomenal and I will be sending anyone I know to see him. The sales manager John was also incredibly patient and fair and looking to make deals based on how the customer wants vs the olden days of the car business where is was their way or the highway. Keep it up guys!!! You made my new accord experience outstanding and I will always appreciate the time you took!!!
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Honda Cars of Rockwall : ROCKWALL, TX 75087 Car Dealership, and Auto Financing - Autotrader