• Sign in
  • |
  • Sign up

Audi Plano

5930 W Plano ParkwayPlano, TX 75093
1-888-709-85491-888-709-8549
  • Chat for instant answers
  •  Visit our website 
  •  Finance a vehicle with us
  •  Like 
  •  Follow 

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Over 43 Million Happy Customers have trusted us when buying or servicing their cars and trucks. That's more than any other automotive retailer. As America's Largest Autom ... Read more
Over 43 Million Happy Customers have trusted us when buying or servicing their cars and trucks. That's more than any other automotive retailer. As America's Largest Automotive Retailer, we offer processes and guarantees you won't find anywhere else. Our new and used vehicles come with a low SmartChoice price backed by a no-questions asked Money-Back Guarantee. Come see us for all the details. So, when you need a car, truck or van- who you gonna call? AutoNation!

Why You Should Buy a Used Car From Us

Over 43 Million Happy Customers have trusted us when buying or servicing their cars and trucks. That's more than any other automotive retailer. As America's Largest Autom ... Read more
Over 43 Million Happy Customers have trusted us when buying or servicing their cars and trucks. That's more than any other automotive retailer. As America's Largest Automotive Retailer, we offer processes and guarantees you won't find anywhere else. Our new and used vehicles come with a low SmartChoice price backed by a no-questions asked Money-Back Guarantee. Come see us for all the details. So, when you need a car, truck or van- who you gonna call? AutoNation!

Languages Spoken

  • Español

Dealer Disclaimer

Subject to prior sale. Quoted price subject to change without notice to correct errors or omissions. Price may include manufacturer ("OEM") incentives which are subject t ... Read more
Subject to prior sale. Quoted price subject to change without notice to correct errors or omissions. Price may include manufacturer ("OEM") incentives which are subject to OEM qualification criteria and may be contingent upon OEM finance company approval. See store for details. Quoted price does not include dealer documentary fee. Tax, tag, and registration fees not included. Standard features are based upon trim level. Accessories, options and color may vary.
Your Search Clear All
All Cars
Modify Your Results
A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
1000,2000,3000,4000,5000,6000,7000,8000,9000,10000,11000,12000,13000,14000,15000,16000,17000,18000,19000,20000,22000,24000,26000,28000,30000,35000,40000,45000,50000,55000,60000,65000,70000,75000,80000,85000,90000,95000,100000$1,000,$2,000,$3,000,$4,000,$5,000,$6,000,$7,000,$8,000,$9,000,$10,000,$11,000,$12,000,$13,000,$14,000,$15,000,$16,000,$17,000,$18,000,$19,000,$20,000,$22,000,$24,000,$26,000,$28,000,$30,000,$35,000,$40,000,$45,000,$50,000,$55,000,$60,000,$65,000,$70,000,$75,000,$80,000,$85,000,$90,000,$95,000,$100,000

Style

Choose more »

Make

Choose more »

Exterior Color

Choose more »

Engine

Features

Choose more »

Fuel Type

Interior Color

Choose more »

Doors

Page 1 of 12 
You have already selected three cars.
Next »

Dealer Ratings

24-Month Overall Rating
Powered by
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.8
    Friendliness
  • 4.7
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 500 
lland11/06/2014 10:10:06 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Andrew Holguin
I recently went online to get my car serviced on a Thursday and stated I needed a loaner car and got confirmation they received and showed up that morning at 7:00 am to we don't show you have an appointment and wouldn't have a loaner car. I was pissed to say the least but rescheduled for the following week and called the day before to make sure they would have a loaner and told the lady if you had a problem here is my number and call with any problem. I showed up and they said we tried to call and let you know we didn't have a loaner. It was a previous cell number and I explained I had left my number and this wasn't a good excuse. So once again they didn't bother to help and weren't concerned I has wasted two times of trying so I told them I was done with that dealership and would never be back. I got on the phone and called Dallas Audi whom I didn't buy from and they were more than courteous and just dropped my car off and received a loaner. I had bought an Audi and a Porsche, and a used BMW from Plano and this is the kind of service I received. I will never under any circumstances buy another car nor give them a rating other than POOR. You buy the type of car you should be treated with upscale service and this place is the absolute worse. By the way they just called last night and wanted to know if I still wanted to get my car serviced because they had a loaner 3 weeks after I started the process.
bob.scaglia9/28/2014 11:35:57 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Philip, Jeremy
Ever Since Auto Nation purchased what used to be a great Audi dealership, this is the worst experience I have ever dealt with in the 17-20 cars I and my family have purchased in the past 16 years. My oldest daughter was told my her sales person he had a fully loaded 2015 A4 that she could trade her car for and have zero money down and a payment that was about $75 higher then her current payment. When she arrived to sign for her new car, the car she was promised she was now told wasn't available, so she was shown a basic A4 with no special features and the payment she was promised went up by $277. That's lying and bait and switch. I then went in to try to lease a Q7, was told we can't get you in the Q7, but because of all the incentives we CAN do the A8. So I agreed to go with the A8. I asked the Sales person and Finance person if this was a DONE deal, they said it was absolutely an approved deal and my car had already been taken to the back and was being detailed for me. When I pushed for a time to come get my car, I was informed that NO, we can't get you that car. NO INTEGRITY and LYING. So next, my youngest daughter who currently drives a 2013 A5 was contacted by our Sales person Ricky ()he contacted her without any requests by her at all). Ricky told my daughter he had a loaded 2016 A5 that he could get her into with ZERO money and down and wouldn't change her payment a cent. So he peaked her interest and asked me about it. I told RIcky I wanted to see the specs of the A5 and final payment terms. It took a few days, but when I finally got the details of the A5 it was a s tripped down version with less features then her current car. I told him, you said it was more features then she currently had. So he said ok and got me the A5 with features comparable to what she currently has, but then said he needed cash down and a higher payment. I argued that you initiated this deal and promised her a better A5 with zero down and exact same payment. He also got the Finance Manager involved and he told me he would make it happen, but again after several days 1) they kept trying to go around me and talk to my daughter directly thinking they could take advantage of a younger girl. But my daughter was smarter then them and kept forwarding Text messages and phone calls to me. After I told them directly DO NOT contact my daughter direct they continued to do so. Trying to con her into m ore money for a vehicle with less features then she has now. So now you have Lying, Bait and Switch as well and bullying a young girl for money and putting her into a payment she couldn't afford. Just to finish this up, the Sales Manager Jeremy and Finance Manager Philip couldn't figure out why I was upset and were confused as to why we thought this dealership was lying, fraudulent in practicing bait and switch and worst of all trying to bully a young girl. They are so bad, they are also hiding their names from this dealership, most all of the names below no longer even work there and most of the people that I dealt with are not even listed below. Sales - Ricky Reed Sales Manager - Jeremy Finance Manager - Philip Beware of those guys!!
wsjohnson9/08/2014 04:56:26 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Randy
I bought four (4) new tires from DFW Audi and was told that for the first year, there is a 100% coverage/replacement if anything should go wrong with the tire. Low and behold,my son ran over a nail going through a construction zone and Plano Audi was the closest dealership. He wasn't wanting to drive back through traffic, etc on a donut so he took the tire in and left it with the dealership. When he got the call the next day, we were told that the charge to replace the tire that was under 100% warranty (FYI- the tire didn't even have 5,000 miles on it yet) was $70 and change. When he asked why, he was told we were responsible for taxes, labor and the pro-rated cost of the tire. Now, is where I got involved. I called and spoke to Randy in Service and was told that my son was given incorrect information, the tire is covered at 100% but the cost of the tire is $135 and I paid $163 per tire plus taxes and labor. Now, I'm not opposed to paying the taxes and labor but I am opposed to paying a mark up that's on a tire that I should have bought elsewhere. And when I asked where that additional $30 charge is going because we both know it wasn't going to the manufacturer, I was told "I don't know ma'am, it's just the difference in the tire cost". Not to mention that this is a tire I was just told was covered at 100% for the first year. Baloney, it may only $30 but I know I'm not the first person this has happened to and I won't be the last. I also mentioned that I could have bought tires any place else and the tire would have been replaced with zero cost to me. Randy's response "I don't care ma'am". Next time, I'll buy from another company and get the true 100% road coverage. We've also decided against buying a new Audi A-5. Congratulations Audi of Plano, you just ruined the Audi experience!
NewBMWGuy8/29/2014 12:50:30 AM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Amanda
I went to Audi Plano 2 weeks ago to drive/purchase a car. I showed up late Saturday afternoon...as a busy professional that is when I have time to look for a car. I browsed the lot for 15 minutes then decided to walk inside. First thing I saw was the red head receptionist sitting and talking to someone (salesman I am guessing). She rolled her eyes and said something to the guy standing there. He "took a call" and walked off. I stood on the showroom floor for about 5 minutes...maybe 10 feet in front of her..and was never greeted or asked if I needed help. I went to her and asked to look at a car. Her actual response was "We close in 15 minutes. Can I get you a brochure and a card? You can call on Monday". I was shocked and walked out. I eventually went to the stores facebook page and was going to post there when I saw the very receptionist pic as "liking" the page. I just so happened to click on it and saw this post word for word: "I hate how inconsiderate people are. It is so rude to show up to a car dealership right before or after close. Be considerate of all the employees that have been working all day and want to go home to enjoy our families." I WAS SHOCKED!! Really?? The paying customer was rude to show up during business hours???? We should tailor our 60 hour week to fit into your schedule?? I never did get to drive an Audi. She made buying my new BMW (after closing time on a Saturday) a pleasure. I am not sure how many companies keep people that make $40,000 mistakes...but I have reached out at management level with no response. I will make sure Autonation corporate offices know of my experience and rude reception!!
bdnelly7/22/2014 01:16:49 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Kenneth Fleeger
Kenneth Fleeger is the person you want to ask for when purchasing your new/used Audi. Kenneth was absolutely spectacular in this car buying experience. He was never pushy never rude was extremely patient and he had a unique and fun as hell personality. I have actually sold cars before in the past and I was so impressed by his customer service skills and his respectful non pushy selling technique. Kenneth is so likable that you would want to have him in your circle of friends. Audi Plano is VERY lucky to have Kenneth. Audi Plano went beyond our expectations on discounted price of the new car and trade in value for our old car. This dealership is currently under major construction so the sales office is in a mobile trailer but I was so impressed with how well organized there system while not having a dealership to operate out of. I highly recommend Audi Plano. We actually bought our first Audi from Audi Dallas about 7 months ago and they failed in every category from sales to service. We are such low key people that nothing really rattles us but the experience from Audi Dallas really rattled us. BUY YOUR NEW/USED AUDI FROM AUDI PLANO AND ASK FOR KENNETH FLEEGER….You won’t regret it…We LOVE our new Audi A6 3.0TDI.
Next »
This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
Close 
AutoTrader.com