• Sign in
  • |
  • Sign up

Audi Plano

5930 W Plano ParkwayPlano, TX 75093
1-888-517-29111-888-517-2911
  • Chat for instant answers
  •  Visit our website 
  •  Finance a vehicle with us
  •  Like 
  •  Follow 

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

At Audi Plano, we believe in providing you with premium customer service for the life of your vehicle. Whether it's a pleasurable and low pressure sales experience in our ... Read more
At Audi Plano, we believe in providing you with premium customer service for the life of your vehicle. Whether it's a pleasurable and low pressure sales experience in our friendly showroom, or top-quality vehicle maintenance from our service department--we strive every day to make sure that you are a satisfied customer for life. And now, you can shop for your next vehicle online with Express. Get a real price on an actual vehicle and reserve it for up to 48 hours. Come in for a test drive and make your final purchase in-store. Save money. Save time. Save hassle. It's that easy.

Why You Should Buy a Used Car From Us

At Audi Plano, we believe in providing you with premium customer service for the life of your vehicle. Whether it's a pleasurable and low pressure sales experience in our ... Read more
At Audi Plano, we believe in providing you with premium customer service for the life of your vehicle. Whether it's a pleasurable and low pressure sales experience in our friendly showroom, or top-quality vehicle maintenance from our service department--we strive every day to make sure that you are a satisfied customer for life. And now, you can shop for your next vehicle online with Express. Get a real price on an actual vehicle and reserve it for up to 48 hours. Come in for a test drive and make your final purchase in-store. Save money. Save time. Save hassle. It's that easy.

Languages Spoken

  • Español

Dealer Disclaimer

New: Quoted price subject to change without notice to correct errors or omissions. Quoted price does not include dealer documentary fee. Tax, tag, and registration fees ... Read more
New: Quoted price subject to change without notice to correct errors or omissions. Quoted price does not include dealer documentary fee. Tax, tag, and registration fees not included. Standard features are based upon trim level. Accessories, options and color may vary. Used: Subject to prior sale. Quoted price subject to change without notice to correct errors or omissions. Quoted price does not include dealer documentary fee. Tax, tag, and registration fees not included. Standard features are based upon trim level. Accessories, options and color may vary.
Your Search
All Cars Clear All
Modify Results
A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
1000,2000,3000,4000,5000,6000,7000,8000,9000,10000,11000,12000,13000,14000,15000,16000,17000,18000,19000,20000,22000,24000,26000,28000,30000,35000,40000,45000,50000,55000,60000,65000,70000,75000,80000,85000,90000,95000,100000$1,000,$2,000,$3,000,$4,000,$5,000,$6,000,$7,000,$8,000,$9,000,$10,000,$11,000,$12,000,$13,000,$14,000,$15,000,$16,000,$17,000,$18,000,$19,000,$20,000,$22,000,$24,000,$26,000,$28,000,$30,000,$35,000,$40,000,$45,000,$50,000,$55,000,$60,000,$65,000,$70,000,$75,000,$80,000,$85,000,$90,000,$95,000,$100,000
Style
Choose more »
Make
Choose more »
Exterior Color
Choose more »
Engine
Features
Choose more »
Fuel Type
Interior Color
Choose more »
Doors
Page 1 of 17
You have already selected three cars.
Next »

Dealer Ratings

24-Month Overall Rating
  • 4.2
    Customer Service
  • 4.2
    Quality Of Work
  • 4.3
    Friendliness
  • 4.1
    Overall Experience
  • 4.1
    Price

Dealership Reviews

1 - 5 of 500 
wali7176/04/2015 10:45:21 AM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Sherry Parker
I Purchased a 2015 Audi a3. Recently the RIM around of the car-charger-port went on me. It is supposed to illuminate. anyways, I stopped by around 4:30pm on a wednesday evening. I explained to the rep. about the issue. A mechanic took a quick look and tells me it's working. But apparently, he was checking the charger port instead of the RIM. the rep totally misinterpreted what I just explained. anyways, the mechanic says that it will take some time to fix. Mechanic left the scene. Now the Rep takes my # and says someone will call me for an appointment. Why couldn't you make an appointment on the spot? Why do I have to wait for a call to make an appointment? The very next day I get a call from Audi Plano service dept. First thing she says " Hello Mr. ABC, your car is ready to pick up!" I was really irritated that I did not even drop my car. Finally, she made an appointment. I bring my car. Sherry Parker is the service adviser. We talked about the issue and she had me waiting on the sitting area for a loaner car. after waiting around 45 minutes when I went and asked for the status..she totally forgot about me. Then she managed a loaner which is really filthy , stinky. I hopped in to the loaner and there were two empty starbucks bottle on the front row and one empty Yahoo Milkshake bottle in the back seat. the whole car smells like raw fish. Apparently they did not detail the car. So I have the loaner now...day1 passes by...day 2 passes bay...on day 3 I called for a status. Sherry doesn't have a business card or direct number. I had to call the main line and ask for her. and I always left VM and then she called me saying that it needs a part that will be procured from Germany and will take 3 weeks. I picked up my car. Again, i never heard from them and I had to call the main number again on 4th week. So n So says that your part is already here and transferred me to Sherry. They first thing Sherry says when is a good time to drop by. I was upset that i had to call everytime for a status. so we made an appointment for saturday noon. Friday I get an email from Audi that my appointment is all set for 2pm. I had to call the main number again and told them we agreed for 12pm not 2pm. anyways, I showed up on saturday noon and Sherry says so you engine has a loud noise? I was like totally frustrated and told her that it's the RIM of the car-charger-port that does not illuminate anymore. She is totally clueless. then I have to explain again and she recalled her memories. She says it will take an hour and if I wanted to wait. I asked for a loaner so that I could grab my lunch in between. Guess what? she never called me . when i called the Main number again around 5pm or so as I did not receive any phone calls, the main receptionist says that service dept. is already close. My work ID is in my car. and now I can't get it until monday. Monday I called twice (again the Main number). Everytime I call, receptionist says they are busy if I like to leave my number and Sherry will update. then I emailed Sherry as well for an update. no response. Tuesday I just showed up at the front desk and did not even talk to Sherry. picked up my car. Upon signing off the papers at the front desk; the lady gave me a survey. As I was filling that out , Sherry shows up and says why am I giving her negative review. I did not bother to explain. just picked the car and left the dealership! I had cars from BMW, Lexus , Acura and Infiniti. This dealership is no where near to the others as far as services. WORST SERVICE ADVISER , WORST MANAGEMENT. I have decided to take the car to AUDI at dallas for my next visits. and I am done with AUDI as well.
Lilielite2/17/2015 02:14:28 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ricky Reed,Mitch Henson
I just bought my 2015 AUDI 4 S from Audi Plano and I am so happy, not only because I have a brand new car, but because I had the best experience ever buying cars. I choose to go to Audi of Plano because of the great personalized attention, the best customer service and the professionalism every single employe provided. Since you make the first phone call they make you feel like family. I met with Ricky Reed, the best professional salesman I ever known, who does not push you to buy, but instead help you to find the best car and the best deal that will feat your needs. I cannot missed talk about the Manager Mitch Henson, who is really caring. Even thought he is the manager, he did not hesitate to come and say Hi to the customers and make sure we were being taking care. To finish with, I can say thank you very much Audi of Plano specially to Mitch Henson, Ricky Reed and the Finance guy who unfortunately I forgot his name for making me feel like family. I wish all Dealers and stores in general could it provide the same personalized attention and customer services like Audi of Plano provides. Lilie Osorto
A6owner2/07/2015 12:15:38 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:We prefer not to name a specific employee.
We took our Audi A6 to this dealership for a repair. We were completely dissatisfied with the way we were treated, and we took our car elsewhere for the repair. We will not buy another Audi due to the lack of professionalism and integrity we experienced there. We also own a BMW, and we are consistently treated like valued clients when we have our car serviced there. This Audi Plano dealership is now owned by AutoNation, and we will never go back.
zencowboy2/03/2015 04:00:09 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Richard Gouhin
I have had some very bad experiences with car dealers in the past--pushiness, belittling, smoke and mirrors, the usual. Rich Gouhin at Audi Plano represented the diametric opposite of those experiences. He was friendly, down-to-earth, easy going, and justifiably confident in the product he was showcasing . I purchased a used Expedition that was clearly underpriced, so much so that I didn't attempt to haggle. They cleaned it up beautifully and it performs far better than expected. The interior of the dealership is well designed, comfortable, and the cookies were delicious (I ate more than my fair share). Everyone there was well composed and professional. I expressed concern about a notable stain on one of the leather seats, and it was promptly and completely removed, which really pushed the sale over the top. I rarely write reviews, but this dealership earned every star.
lland11/06/2014 10:10:06 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Andrew Holguin
I recently went online to get my car serviced on a Thursday and stated I needed a loaner car and got confirmation they received and showed up that morning at 7:00 am to we don't show you have an appointment and wouldn't have a loaner car. I was pissed to say the least but rescheduled for the following week and called the day before to make sure they would have a loaner and told the lady if you had a problem here is my number and call with any problem. I showed up and they said we tried to call and let you know we didn't have a loaner. It was a previous cell number and I explained I had left my number and this wasn't a good excuse. So once again they didn't bother to help and weren't concerned I has wasted two times of trying so I told them I was done with that dealership and would never be back. I got on the phone and called Dallas Audi whom I didn't buy from and they were more than courteous and just dropped my car off and received a loaner. I had bought an Audi and a Porsche, and a used BMW from Plano and this is the kind of service I received. I will never under any circumstances buy another car nor give them a rating other than POOR. You buy the type of car you should be treated with upscale service and this place is the absolute worse. By the way they just called last night and wanted to know if I still wanted to get my car serviced because they had a loaner 3 weeks after I started the process.
Next »
This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
Close