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Vandergriff Chevrolet

1200 West Interstate 20Arlington, TX 76017
1-877-899-38881-877-899-3888
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Customization
  • Handicapped Accessible
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

DID YOU KNOW that CHEVY offers more models than Toyota and Honda WITH AN EPA estimated 30 MPG HIGHWAY OR BETTER? We need your trade. No down payment available for qualifi ... Read more
DID YOU KNOW that CHEVY offers more models than Toyota and Honda WITH AN EPA estimated 30 MPG HIGHWAY OR BETTER? We need your trade. No down payment available for qualified buyers. Join our satisfied customers from all over the Dallas Fort Worth metroplex.

Why You Should Buy a Used Car From Us

Convenient location across from Parks Mall I20 and Cooper in the center of Dallas Fort Worth*24 hour test drives*Courtesy shuttle all day everyday*Concierge service for i ... Read more
Convenient location across from Parks Mall I20 and Cooper in the center of Dallas Fort Worth*24 hour test drives*Courtesy shuttle all day everyday*Concierge service for internet purchase*3 month 3,000 mi warranty on every pre-owned car we sell*Free Carfax*Mark of Excellence in Customer Satisfaction for 9 years running*Enterprise Rental Cars on site*Body Shop*Collision Center*Largest Parts and Accessories store in the Southwest*Access to 20 banks with millions to loan

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
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These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
Powered by
  • 4.2
    Customer Service
  • 3.4
    Quality Of Work
  • 4.3
    Friendliness
  • 3.9
    Overall Experience
  • 4.1
    Price

Dealership Reviews

1 - 5 of 33 
LucasHolman11/26/2014 05:26:40 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ryan Barsanti
I didn't end up buying a vehicle from Vandergriff. They worked very hard to get me to a price i could afford. We ended up about 39 dollars a month to much.Not there fault im just to far upside-down on my impala. They worked hard for me and i will return in the future. Awesome job..
Vandergriff Chevrolet responded to this review
12/05/2014
Dear LucasHolman, We are happy you had a wonderful experience with our dealership and we are glad we could help you take a look at a car you were interested in. We look forward to seeing you again when you’re ready to make a purchase! Your friends at Vandergriff Chevy
sparker540411/17/2014 01:54:57 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Brandon Escalera, Ken Willis
I came to test drive a new Silverado to see what had changed since my last one, a 2006 model. I was in a 2012 Ford F-250 and, frankly, I missed my old Chevrolet. But I could walk away and still have a vehicle that suited me. We talked price, briefly. We made a deal on a new 2500 HD very quickly, and it involved a lot less of my money than I thought it would. Still, I had the sense it was more about me being satisfied with what I was buying than about them selling a truck. The salesman, Brandon, the sales manager, Scott, the accessories man, Ken, and the finance people were top-notch and a pleasure to deal with.
Vandergriff Chevrolet responded to this review
12/01/2014
Thanks for letting us know our staff is doing a great job at helping customers in a no-pressure environment! We’re dedicated to providing excellent customer service and we thank you for recognizing our effort! Your friends at Vandergriff Chevrolet
jjguerrero9/26/2014 04:10:31 PM
5.0
Overall Rating
Customer Service
Friendliness
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Justin Pack
I am a repeat Vandergriff Chevrolet customer. I traded in my last purchase at Vandergriff for the new purchase. I had an exceptional experience with my last purchase, this purchase was equally pleasant, non-stressful and very quick. In fact, it took ME longer to decide on a vehicle than it did to do the paperwork for purchase. My wife and I were greeted by a sales manager and were provided with our salesman (Justin Pack) who was pleasant, patient and willing to "Serve" our needs by answering questions and allowing us time to review and test drive various vehicles. Justin, along with the entire Vandergriff team provided us a relaxed atmosphere and a sense of "WILLINGNESS" to serve our needs. I will return to Vandergriff Chevrolet and have always encourage friends to seek our this dealership because of the quality of vehicles the offer and the value of their pricing.
drod839/23/2014 05:12:56 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Cody
We bought a "certified" pre-owned car in Feb 2014. Which we couldn't test drive until our credit was checked. Had a few problems with it (missing floor mat, bad wipers, deep scratches on hood). Since we didn't notice these these things until after the sale was made, it was a hassle getting them to fix it. They simply "buffed" out the scrathces as best they could, got another matching floor mat from another vehicle and did NOT replace the wiper blades. A few months later the battery went out so we took it in to get checked. Turns out it is not covered under the extra warranty that we purchased or warranty that comes with the certified vehicle and to top it off we just missed the factory warranty expiration. After given a quote over the phone of $229, we were told $279 was due after everything was said and done (includes battery, test fee, install fee, battery pack fee (whatever that is). After complaining about it, they took off some small fees and 10% off, so we ended up paying a little over $230. They provide nothing but terrible service, rude service personnel (named Cody) and Service Director that does not know what quality customer service means. I would NOT recommend this place for anyone to buy a vehicle or service their vehicle here. Other companies such as Honda, Ford would have tested the battery, replaced it for FREE!
bosqucountyboy4/17/2014 02:07:20 PM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Angela, Clyde
As I said they were great in person and over the phone before we came to see them. We live pretty far away and were looking at a used truck through them. The price was good, it was in good shape and the test drive (around the block) went fine. They were all smiles and handshakes. I'm not a mechanic but when I looked at the engine it looked fine. The belt on top had been replaced and it sounded fine. Then ON THE WAY HOME from buying the truck the engine started making a whining/chirping noise. I figured it was the new belt so I took it to my mechanic. Before all was said and done I had spent 600 dollars out of pocket two days after getting the truck home. According to my mechanic the belt tensioners had to be replaced along with the alternator and the air conditioning belt which they had used armor all on to make it look new. The top belt was new but according to the mechanic the belt they replaced was so far gone that they had obviously replaced the top belt to make it seem like they wouldn't be a concern to someone like me who knew a little but about engines but not enough to really make a good judgement. Furthermore, he said that part of the reason the alternator went bad was because they had sprayed so much armor all on the engine to make it look new and shiny that it had seeped inside it and ruined it. I contacted them even though I had an As-Is agreement I had signed hoping that because it messed up ON THE WAY HOME and it was their fault that maybe they would make it right but the sales manager told me that I was out of luck. He said the reason that I signed that agreement was for this very situation, of course he didn't take my calls himself, he relayed this through his sales team who actually tried to get him to help me out. I've had the truck a month now with no other issues but the lackluster way this situation was handled has left a bad taste in my mouth and I won't be purchasing from any dealerships associated with this one or it's owners again. I drove 200 miles round trip to get this truck. I understand that yes, they technically weren't liable because I signed an agreement but when a mechanic says that it's their fault it broke then a good salesman that cared about his customers and reputation would fix the issue in some way or another. It is what it is I suppose but I figured people should know what kind of people are really in charge over there. At this point it's too late for them to do anything to remedy the situation and I'm done trying to get anything done about it.
Vandergriff Chevrolet responded to this review
4/22/2014
This review is the first we heard that there was an issue . It cant be fair that Dealerrater would allow a survey to post when we would be more than happy to settle with the customer. Mr Barber, please contact Arthur Kirby at 817-299-2242 for settlement on this isuue. Bob Clark Vandergriff Chevrolet
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