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Huffines Hyundai KIA McKinney

1301 N Central ExpyMcKinney, TX 75070-6645
1-877-994-37481-877-994-3748
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
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Why You Should Buy a New Car From Us

Since 1924 .If you've done business with us before then you know you're going to receive a Great Deal when you purchase a New Hyundai or Kia from Huffines McKinney. Don't ... Read more
Since 1924 .If you've done business with us before then you know you're going to receive a Great Deal when you purchase a New Hyundai or Kia from Huffines McKinney. Don't play those games with the other dealerships, come see why everyone is talking about what a great place our dealership is to buy a car. Our prices are aggressive, our staff is courteous and professional, our facilities are second to none, and our selection is amazing. We won't even mob you before you get out of your car

Why You Should Buy a Used Car From Us

Since 1924. If you've done business with us before then you know you're going to receive a Great Deal when you purchase a used car or truck from Huffines Pre-Owned Supers ... Read more
Since 1924. If you've done business with us before then you know you're going to receive a Great Deal when you purchase a used car or truck from Huffines Pre-Owned Superstore. Our No Hassle Pricing, the 125 point inspection, our 3-Day Repurchase Policy, a Vehicle History Report, and the 90 Day or 3000 mile limited warranty guarantee that you're going to have not only a fantastic experience but also a fantastic vehicle. Our prices are aggressive and our staff is courteous and professional

Languages Spoken

  • Español

Dealer Disclaimer

Call (877) 994-3748 for details. Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee and Finance Charges are additional to the advertised price.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.8
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 100 
snl05122/14/2015 10:57:48 PM
2.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Mark in service
The sensor that regulated the lights in my dash had some kind of short. It was a simple problem and easy to fix only took about 20 mins the day they finally got the part in. My first trip mark said he was convinced it was a loose battery cable,I told him I didn't think so, but they took it back and "tightened" the cables. Said they couldn't replicate the problem and gave me my car back. The problem was not fixed so I made an appointment to bring the car and drop it off so they could try to replicate. This time I spoke with Thomas, though Mark was handling my car, he could clearly understand the problem when I gave him the same description and told me it should be fixed quickly. After 8 hours I called for an update on my car and was told they would be keeping it overnight (this had never been mentioned as a possibility, they don't give loaner cars, and I only found out because I called to check.) The next afternoon I called to check on the progress. My car was still not ready and they had to order my part. Had they looked at it at all I could have picked it up the day before. Thry scheduled someone to pick me up from work to get my car, and he was almost 45 mins late. Another service person came to give me my keys and i noticed a big chip in the paint on my drivers door handle. I called Mark and he said he would take care of it, because the other person said he couldn't help me, but he would tell Mark what he saw. After about a week I called to check on the part being in. Still never getting calls from Mark. I made another appointment to get the part replaced and at that time had my handle looked at. They replaced the part and said I would have to come back another time to get my handle replaced since it was too chipped to buff out, on my brand new car. I waited about a week and called back a few times to get ahold of Mark, usually being told he was on lunch no matter what time I called by the rude receptionist, Mark later mentioned he hadn't taken a lunch the last three days when I finally got him. He did call once about another week later saying the handle was in. I returned the call and got the handle replaced while I waited. Everything is now fixed, but I had to make several extra 40 minute round trips to accomplish something that should have taken 30 mins max, maybe 2 trips since they didn't have the part. What is the point of making an appointment for 9am when they don't even look at your car until the next afternoon. I was very disappointed in the whole experience. Mark did apologize, but I felt like I had to work very hard to get anything accomplished.
snl05122/14/2015 10:31:56 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Lamar Rogers
My husband and I both wanted new cars. I worked with Lamar and he was very kind and helpful. He even checks on us when we have come back through to the service department. I was very particular about what I wanted and how much I wanted to pay and he did his best to make it happen. I was very happy with the sales department.
Huffines Hyundai Plano responded to this review
2/16/2015
Thank you for allowing Lamar and the Huffines Hyundai Plano team help you in your husband with your automotive needs. We are pleased to have provided this for you and look forward to always being there for you. Sincerely, Roosevelt May General Manager (972) 867-5000
JDH2/14/2015 08:17:32 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Aaron Wright
I went to Eckert Hyundai to buy my 2nd vehicle from them. They ordered the wrong color. When I told them it was the wrong color the salesman became enraged, arguing with me that they had ordered the car I asked for. I ended up leaving. As he walked away from my car. He told me to "_____ off" I drove straight to Huffines Hyundai in Plano. I called before I got there and talked to Amir. He was prepared for me. He had already started searching the lot for the car I requested. I told him what happened. He was incredulous. He went out on the lot, found the car I requested with a different exterior, but the same interior and I bought the car. Amir was so incredibly professional, well mannered, and polite! The manager (whom I did not meet) told him to find a car I loved and to make me a good deal. They did. I appreciate the professionalism and the kindness they showed me. They gave me a great deal, they matched the deal the first dealership gave me at considerable cost to them. Their focus was to undo the bad experience I had had at the other dealership. Aaron, the finance guy was fast, no nonsense, polite as well. My friend bought a car at the other dealership a few years ago. Neither of us will return to Eckert Hyundai. Huffines Hyundai is our new home!!! Thank you Amir and Aaron.
Huffines Hyundai Plano responded to this review
2/16/2015
Thank you for your kind words about Amir, Aaron and the Huffines Hyundai Plano team. We love to provide exceptional customer service for all of our family of customers. We know you have choices and are proud to have earned your business for all of your automotive needs. Sincerely, Roosevelt May General Manager (972) 867-5000
Sonta GLS1/05/2015 08:44:13 PM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Mark in the Service department
I originally brought my car to be fixed on December 26th. I was told that was the soonest that I could schedule my car to be repaired would be December 31st, I was informed that at the time there weren't may cars scheduled to be seen (it was 4 other cars on the list for the day). I scheduled a 7:30am appointment. After approximately 6 hours of the dealership having my car, I didn't receive an update about the status of my vehicle. I called my representative Mark for an update, he then informed me that they haven't had a chance to look at my car and he doesn't have an update because they were "busy" because they were booked for the day. My car was one of the first ones there for the day to have repairs, and I felt as though after 6 hours I should have had some status update. After another 30 minutes Mark returned my call to inform me that my car was covered by extended warranty and that of no cost to me would I have to pay to fix the issue with my car. I picked up my car that same evening at 7pm. While driving my car the next day, I soon realize that the issue with my car was not resolved and I called to inform Mark that my car was not fixed. Informed him that I do not have time to continuously bring my car in for the same issues. He advised me to bring my car in again on January 5th. I once again drop my car off in the morning. At no time during the day did I receive a follow up call about the status of my car, and I was also informed that I may have to pay to fix the issue with my car. I called Mark at 5 pm to determine the status of my car, after being on hold for several minutes I hung up to call once again call to speak to my rep about the status of my car repair. Mark informed me that they are still working on my car that the mechanic is on the phone trying to troubleshoot my car's issue. I informed Mark that I would like a call back prior to closing to inform my about the status of my car if I was to keep it there. He did not return my call, and I am without any status to the conditions of my vehicle. I'm frustrated beyond belief because my time is being wasted, and Mark has displayed nothing but poor customer service to me since the first time I took my car to Huffines Hyundai. The lack of follow through is nothing short of unprofessional, I have a full time job that I have to leave to follow up constantly about the status of my vehicle because of Mark's lack of follow through.
Pennyforurthots8/12/2014 10:09:17 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jonathan Cruz
What a great experience I had when shopping for a new car. I was referred to Jonathon Cruz and he did not disappoint. Jonathan was knowledgeable, professional and helpful. He listened to what I was looking for in my new car and gave me different possibilities. He even let me bring a suitcase to make sure the trunk would work for my needs. I had lots of questions and he answered them all. I was dreading the process of purchasing a new car but Jonathan and the financing department made the process smooth. I appreciate the fact that I was not pressured into anything. I made the decision on my own and a good decision to choose Huffines. I highly recommend you look up Jonathan when looking for a new Hyundai. Also thanks to Linda kennedy for the referral!
Huffines Hyundai Plano responded to this review
8/12/2014
Thank you for taking the time to share your great experience with Jonathan Cruz and the Huffines Hyundai Plano team. We try to make every car buying experience smooth and enjoyable for our customers. Congratulations on your new vehicle and feel free to let us know how we can continue to meet your expectations. Sincerely, Roosevelt May General Manager (972) 867-5000
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