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Toyota of Richardson

1221 North Central ExpresswayRichardson, TX 75080
1-866-374-20491-866-374-2049
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle

Why You Should Buy a New Car From Us

Welcome to Toyota of Richardson! We are proud to serve the Metroplex for over 20 years! We have received the coveted Toyota President's Award several times, more than any ... Read more
Welcome to Toyota of Richardson! We are proud to serve the Metroplex for over 20 years! We have received the coveted Toyota President's Award several times, more than any other dealership in the Dallas Ft. Worth area. The President's Award honors those Toyota Dealerships who excel in all facets of their operations. Our experienced sales team will make your experience enjoyable. 1-866-374-2049

Why You Should Buy a Used Car From Us

The largest volume Toyota dealer in North Texas. 12 year recipient of Toyota's prestigious President's Award. Over 25 years of exceptional sales and service! Our longev ... Read more
The largest volume Toyota dealer in North Texas. 12 year recipient of Toyota's prestigious President's Award. Over 25 years of exceptional sales and service! Our longevity is simple...no tricks or gimmicks, just great deals each and every day. Please ask for our internet sales team and mention AutoTrader.com for Special Internet Pricing! 1-866-374-2049

Languages Spoken

  • Español
  • "中文"
  • Français
  • Tiếng Việt

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Dealer Ratings

24-Month Overall Rating
  • 4.6
    Customer Service
  • 4.6
    Quality Of Work
  • 4.7
    Friendliness
  • 4.6
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 330 
CPRogers12/11/2014 12:47:28 PM
4.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Travis Uriegas
December 9, 2014 Travis Uriegas Toyota of Richardson 1221 N. Central Expressway Richardson, TX 75080 Via e-mail: turiegas@richardsontoyota.com Travis, I want to thank you for your effort in obtaining the winning bid for a new 2014 Camry XLE, which we purchased from Richardson Toyota. I want to give you some background details of how you were chosen for this purchase, versus five other dealerships located nearby my home in Round Rock, TX, and Austin, TX, as well as San Antonio and Houston. Every request for a price quote I sent out to all of the dealerships contained a precise list of options I wanted included. Over a period of six weeks, I tried to obtain a bid from each dealership that would contain the list of options in writing as requested. You consistently detailed the exact options I desired with your price quote on various models of Camrys. All of the other dealerships provided quotes with one to three options missing. Numerous attempts to have your competitors revise their quotes resulted in a revised list with other options missing again. Not one dealership would ever present a quote without a number of requested options missing in the quote. This was very frustrating. Travis, every quote from you was well done, and included a detailed list of desired options at the lowest total price. All of the other dealerships played a shell game of now you see it, and now you don’t. You did not engage in this kind of frustrating nonsense. Consequently, we made the trip far away from our home to Richardson Toyota due to your consistent honesty and dedicated work ethic. The new Camry XLE had every option specified at the exact price quoted with no surprises and no hassle. Thanks again for a job well done. I will be contacting you in the future for another purchase. Regards, Craig Rogers
lalij062712/10/2014 02:41:54 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Michael Beeman
My experience at Toyota of Richardson was nothing less than exceptional. I inquired online about pricing for a 2014 Toyota Camry and was given a breakdown of what the sale price entailed. I scheduled an appointment and was greeted by salesman Michael Beeman. As I test drove the vehicle I sat out to buy, I was treated like family. Michael was kind and trustworthy. I had my own financing prior to arrival and had read some bad reviews about dealerships trying to pull your credit without your permission and was all the more concerned when during this experience, I was asked to fill out the top of a credit inquiry authorization. However, Michael assured me my credit would not be pulled, and even initialed a statement on the contract stating he would not pull it. Of course I checked as soon as I left. No new inquiries! My experience was personalized and tailored to meet my needs. Not only did I receive a great deal on my Camry without all the hassle of a general car buying experience, but I also received wonderful service. Cant wait to buy my husband's car next year. We will definitely be paying Michael a visit at Toyota of Richardson.
jhuntsinger 12/08/2014 03:18:56 PM
4.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Megan Montgomery
over I was very happy with my experience at Toyota of Richardson and Megan Montgomery worked very hard to make sure I was happy. I would definitely work with Megan Montgomery again
btrobinson11/12/2014 08:18:44 AM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Sam Mau
Sam had everything ready early, price agreed, truck ready to roll. In and out with new truck in 2 hours. THANK YOU!!! Will recommend to all my friends.
djvaughn0111/10/2014 11:48:43 AM
2.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Ben Boyd in Finance
Ben in Finance led us to believe Toyota was financing our vehicle and my paperwork says this as well. Now almost 4 weeks later I'm still receiving notices from various banks and finance groups that he submitted our credit to and have learned that my vehicle is evidently not financed by Toyota Motor Credit at all. This many hits on our credit report is very damaging to our scores which were both well above 800. I do not understand this blatant disregard for our credit as we work very hard to ensure there are not blemishes on our report. If I had poor credit, it might have been okay as he could have been trying to get me a better interest rate, but this was absolutely not necessary with my score being as high as it was. I have dealt with several vehicle dealerships and other companies in the past to finance items and never had my information ran thru so many different banks! I feel that Toyota of Richardson owes us an apologize for the points that they have caused to be deducted on our credit report due to all the hits. I can't recommend this dealership to anyone due to the finance departments misleading information and failure to disclose exactly what their intended use of credit information is and how negatively this impacts people. Also our experience with followup after the purchase of a vehicle has been lackluster at best. I contacted them about picking up a can of touchup paint that they were to get for me and wanted to make sure it was available before I drove there (hour and a half drive time). I was told yes, come on up. Guess what I get there and am told they don't have the color I need in stock! I was upset about the waste of my time and gas. Now I have been waiting a week and still haven't heard from them about the availability of the touch up paint. Guess I'm be calling back. I would say pick another dealership if you need a vehicle because in my experience the negatives are rapidly outweighing the positives!!
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