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Toyota of Richardson

1221 North Central ExpresswayRichardson, TX 75080
1-866-374-20491-866-374-2049
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle

Why You Should Buy a New Car From Us

Welcome to Toyota of Richardson! We are proud to serve the Metroplex for over 20 years! We have received the coveted Toyota President's Award several times, more than any ... Read more
Welcome to Toyota of Richardson! We are proud to serve the Metroplex for over 20 years! We have received the coveted Toyota President's Award several times, more than any other dealership in the Dallas Ft. Worth area. The President's Award honors those Toyota Dealerships who excel in all facets of their operations. Our experienced sales team will make your experience enjoyable. 1-866-374-2049

Why You Should Buy a Used Car From Us

The largest volume Toyota dealer in North Texas. 12 year recipient of Toyota's prestigious President's Award. Over 25 years of exceptional sales and service! Our longev ... Read more
The largest volume Toyota dealer in North Texas. 12 year recipient of Toyota's prestigious President's Award. Over 25 years of exceptional sales and service! Our longevity is simple...no tricks or gimmicks, just great deals each and every day. Please ask for our internet sales team and mention AutoTrader.com for Special Internet Pricing! 1-866-374-2049

Languages Spoken

  • Español
  • "中文"
  • Français
  • Tiếng Việt

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.6
    Customer Service
  • 4.6
    Quality Of Work
  • 4.7
    Friendliness
  • 4.6
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 337 
Sandeep1/24/2015 11:36:01 AM
4.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Derrell
I recently moved to the Dallas area and was looking for a used car, specifically from a trusted vendor in my locality. I was very specific in the sense I did not want to go with mechanics/ independent sellers mainly for the trust factor. Then, I stumbled upon a used Honda Civic car at this dealership and jumped on to buy it instantly. I was at the dealership on a fine saturday morning and was in for a surprise when I saw that the car was not even cleaned/ serviced before it was put on sale online. I observed that the car had a cracked windshield running horizontally and one of the rear tires had a small cut and another small portion was chipped off. Sounds risky? Yes, it did for me too. But I was sure that it would not pass the state inspection check for safety and was also assured that this would not be given to with these issues. After the deal was struck, I was asked to collect the vehicle the following week and I land there on the specified time just to get a shock of my life - a cleaned car (interior and exterior) but with the cracked windshield and a damaged tire just the way it was when I saw it first! I spoke to the salesman who was interacting with me and I was told since the crack was not objecting the driver's view. I tell you it was running all along the windshield horizontally. And what about the damaged tire? Well, the answer I got was - it is not a serious concern. Really? I was seriously worried now and did not know what to do. Yes, I could have ditched the deal and went on a protest to get back the refund. But, for me I was in a state where in I did not want to start over the car search all over again and invest time. So, I thought of checking the same with the General Manager of the dealership - Steve via email and explained him the situation. I was extremely happy when he responded/ acted and assured me of getting these things rechecked and provide a resolution. With a couple of trips to the dealership, I could get the windshield and the tire replaced at no extra cost. Yes, you heard that right. I would specifically like to thank Derrell - the manager at the used car section for treating me without any fuss and get the problems resolved in a quick time. Would definitely recommend this to everyone because these blokes do believe in keeping their customers happy and do their best in the process. Thanks again Steve and Derrell for your outstanding service.
J1/19/2015 07:49:37 PM
4.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Sam Mau, Favian & Sanchez Martinez
I recently moved to USA and I live in Dallas. So when I landed, I was in urgent need of a car. Most dealerships I visited were either unfriendly or did not take me for a serious buyer. But when I entered Toyota of Richardson, I met Favian, Sanchez and their Team leader- Sam Mau. They were really interested in the transaction, worked as a team to provide me with all the information, politely followed up on the appointments and got a good car and a good price deal with it. But something happened not long after I took the car -after paying for two instalments and a deposit. I urgently had to return home I went back to the dealership and Sam together with the finance team worked together to get me all possible options to surrender the car back in the least painful way. After I surrendered the car and wanted to call a cab to drop me home now that I had no car but Sam could hear non of it and offered to drop me home. Toyota of Richardson please be assured that every soul I will meet looking for a Toyota will be sent to you. God bless
Toyota of Richardson1/19/2015 11:37:19 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:James Holloman,Jeremi Chapman,Matt Bryan
in 2005 when I bought my first Scion, the "gentlemen" in the service department were helpful and honest with me. I learned to trust them, especially the manager James Hollaman. I bought my 2nd Scion because of the ToR service department. James and his team have always treated me like I belong. I recommend ToR to everyone and am so lucky to have them always take care of my Scion
Kim1/16/2015 10:49:46 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Favian and King in Sales
I contacted ToR by email and within a few minutes I had an appt to see a car they were featuring. I got to the dealership early and was greeted promptly and shown the car. Just as we were leaving, the sales person came in with another car that had just been traded. My daughter drove both cars and decided on the one just traded. Although the salesperson was not the one I contacted originally, they worked as a team. They were friendly and went overboard to accommodate us. THere was a scratch on the vehicle and they had it completely repaired for us within 2 days. Buying cars is not a pleasurable experience, but this dealership (the sales reps) made it really fun for me and for my daughter.
Red Robyn1/15/2015 11:53:18 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:James Merriman,Jeremi Chapman
Toyota of Plano always treats me like a VIP! Always respectful and courteous... I appreciate that they have a shuttle available to take me back to work when I get my regular service taken care of... Jeremi and James always explain everything thoroughly, making sure I understand. I never feel "taken advantage of" when I come to Toyota of Richardson like I have at other dealerships. First class, all the way!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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