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Toyota of Richardson

1221 North Central ExpresswayRichardson, TX 75080
1-866-374-20491-866-374-2049
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle

Why You Should Buy a New Car From Us

** CALL AHEAD OF TIME AND WE WILL HAVE THE CAR PULLED AND READY FOR YOU. ** Welcome to Toyota of Richardson! Contact us in Advance to get the Royal Treatment! As hot as ... Read more
** CALL AHEAD OF TIME AND WE WILL HAVE THE CAR PULLED AND READY FOR YOU. ** Welcome to Toyota of Richardson! Contact us in Advance to get the Royal Treatment! As hot as Texas can be, we'll be happy to have everything ready to maximize your time, and keep you cool this season! In addition, we are proud to serve the Metroplex for over 20 years! We have received the coveted Toyota President's Award several times, more than any other dealership in the Dallas Ft. Worth area. The President's Award honors those Toyota Dealerships who excel in all facets of their operations. Our experienced sales team will make your experience enjoyable. 1-866-374-2049

Why You Should Buy a Used Car From Us

** CALL AHEAD OF TIME AND WE WILL HAVE THE CAR PULLED AND READY FOR YOU. ** CONTACT US IN ADVANCE TO GET THE ROYAL TREATMENT! As hot as Texas can be, we'll be happy to h ... Read more
** CALL AHEAD OF TIME AND WE WILL HAVE THE CAR PULLED AND READY FOR YOU. ** CONTACT US IN ADVANCE TO GET THE ROYAL TREATMENT! As hot as Texas can be, we'll be happy to have everything ready to go making the most of your time, and keep you cool this Summer! Another plus is that we are the largest volume Toyota dealer in North Texas. 12 year recipient of Toyota's prestigious President's Award. Over 25 years of exceptional sales and service! Our longevity is simple...no tricks or gimmicks, just great deals each and every day. Please ask for our internet sales team and mention AutoTrader.com for Special Internet Pricing! 1-866-374-2049

Languages Spoken

  • Español
  • "中文"
  • Français
  • Tiếng Việt

Dealer Disclaimer

All price shown plus TT&L and Dealer Documentation Fees. While every effort is made to ensure that pricing and descriptions and correct, Dealer is not responsible for typ ... Read more
All price shown plus TT&L and Dealer Documentation Fees. While every effort is made to ensure that pricing and descriptions and correct, Dealer is not responsible for typographical errors in description or price. New Car pricing does not include Dealer Added Options if any. Contact our Internet Department today!
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.6
    Customer Service
  • 4.6
    Quality Of Work
  • 4.7
    Friendliness
  • 4.5
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 401 
Jeffrey S4/24/2016 11:49:20 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Travis Uriegas
It's a nice place. Service workers are as friendly as salesmen despite not selling anything. When I bought my new Camry, they helped me through the whole process since this was my first time buying a car. I never felt pressured.
Toyota of Richardson responded to this review
4/28/2016
Hello, Jeffrey, and thank you for your feedback. Here at Toyota of Richardson, we are completely dedicated to our customers and their satisfaction. We are very happy to hear that our team made the purchase of your Camry a great experience. Thank you so much for choosing Toyota of Richardson!
DBFox4/18/2016 10:03:31 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Lee Schuster
My 2007 Camry hybrid runs like a new vehicle with the great service I get at Toyota of Richardson. The car wash and tire refresh makes it look like a new car when I get it back from the service department.
Toyota of Richardson responded to this review
4/21/2016
Hello! We know how important our customers’ vehicles are to them, and we always want to do everything in our power to ensure that that run strong for many, many years. We appreciate your business and look forward to seeing you and your Camry back here soon!
Lori Scarna4/17/2016 09:29:49 PM
4.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Aaron Grimshaw
Aaron came up to us immediately upon our arrival and offered to assist us with finding the right car in the right budget for us. We worked hard to work with his financial personnel to help us to be able to leave with our new car. We really thought that a Toyota was our of our current allowable budget, but he worked to make it work for us. He worked with us on all the extras that we also required and he made it happen. Aaron, we are very excited about our new car and appreciate your time, kindness and hard work! The Scarna's
Toyota of Richardson responded to this review
4/21/2016
Greetings,Lori! From the moment a customer walks through our doors, we want them to feel confident in shopping with us. We are happy to hear that Aaron made your purchase a no-pressure experience and made sure you left in a vehicle that you loved and was in your budget. We appreciate you choosing Toyota of Richardson!
jsong19824/14/2016 07:37:39 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Avery Mills
Avoid this dealership if you're buying a used vehicle. There are plenty of other reputable Toyota dealers that aren't crooks like these guys.. Not to mention manipulative! I went in to look at a used Prius with a pre-approval from my credit union. Test drove the car around the block and I was clear to the sales guy that I already had financing lined up and I wasn't interested in applying for credit. Sat down with the salesperson after the test drive and he hands me the deal sheet. On it I see the advertised price PLUS an additional $695 labeled "Toyota Loyalty Charge" which the salesperson goes on to tell me is required. What?? So, I ask him what all is included in this "Toyota Loyalty Charge" and he explains that it's what the dealership charges customers to get their cars into showroom ready condition. This particular Prius was missing the privacy shade and the 2nd key. So, I'm thinking great.. they got me to come in and then they're going to slip this loyalty charge to negate any offer that is lower than the advertised price. But why is this Prius missing the shade and 2nd key if I'm being charged $695? So we negotiate on a price that basically knocked off the "Toyota Loyalty Charge" plus a few hundred dollars. I wasn't too happy about the price but the Prius was great and the sales guy said he would pull a privacy shade from another Prius to give to me and that he would look into seeing about getting a 2nd key. But all the while the sales guy is moaning about how he's not making any money on this deal and that $50 was going to be his commission AND he's telling me he's trying to move fast because he's got to find his next sale due to his small commission from my deal. At this point I'm a little irritated. I ask him to check on getting a second key and he basically tells me to go and buy one off eBay and bring it back to him cause he can program it for free because the 2nd key was going to come out of his commission and now he's losing money. I didn't like that answer. He finally gets up to ask his manager about making a 2nd key but as he's leaving he slides an application in front of me and asks me to fill it out. As I'm filling out the name, I realize it's a credit application. Now I'm upset. I confront him about the credit app and he begins to explain that even though I may have a great rate with my credit union, I would be better off going with Toyota Financial. xxx. I told him I was very clear about having financing lined up and that I was not interested dinging my credit. How incredibly manipulative! I grabbed my license and insurance and told him this place is a joke and walked out. Toyota of Richardson is the reason why used car salespeople get a bad image.
Kenneth Terjak4/12/2016 09:50:33 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Steve Miller
Toyota of Richardson's Service and Body shop have been performing excellent work on my vehicles for 30 plus years. I've owned 4 Toyota's & I've been to many other shops (because I travel for my work) but I don't ever worry about any repairs when I leave my vehicles with Toyota of Richardson. Great personnel with exceptional service & who really care.
Toyota of Richardson responded to this review
4/21/2016
Hi, Kenneth! Thank you so much for your dedication to us here at Toyota of Richardson. It has been a pleasure to have you as a valued customer over the years, and we are happy to hear that time and time again, you find Toyota of Richardson’s service to be the best around. We look forward to continuing to work with you in the future. Thanks for choosing Toyota of Richardson!
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Toyota of Richardson : Richardson, TX 75080 Car Dealership, and Auto Financing - Autotrader