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Southwest Ford

4001 I H 30Greenville, TX 75402-7005
1-877-788-55631-877-788-5563
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Internet Access
  • Handicapped Accessible
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Southwest Ford is dedicated to customer satisfaction before, during & after the purchase. Ask about our exclusive Southwest Promise which applies to all new and most of o ... Read more
Southwest Ford is dedicated to customer satisfaction before, during & after the purchase. Ask about our exclusive Southwest Promise which applies to all new and most of our pre-owned vehicles. Located at the intersection of IH-30 and State Highway 34 in Greenville, Tx, we are confident that you will agree that it was worth the short drive to experience the Southwest Committment to customer satisfaction.

Why You Should Buy a Used Car From Us

Southwest Ford is dedicated to customer satisfaction before, during & after the purchase. Ask about our exclusive Southwest Promise which applies to all new and most of o ... Read more
Southwest Ford is dedicated to customer satisfaction before, during & after the purchase. Ask about our exclusive Southwest Promise which applies to all new and most of our pre-owned vehicles. Located at the intersection of IH-30 and State Highway 34 in Greenville, Tx, we are confident that you will agree that it was worth the short drive to experience the Southwest Committment to customer satisfaction.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.7
    Quality Of Work
  • 4.8
    Friendliness
  • 4.7
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 66 
Lgeorge84811/17/2014 06:40:55 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ryan Cooper
We came into the dealership after looking at Jeep Grand Cherokees. We were pretty much decided on getting the Grand Cherokee, but I wanted to look at the Ford Explorer before I made up my mind. When Ryan Cooper met us in the parking lot, he was friendly and knowledgeable. My husband and I really look for characteristics such as professionalism, honesty, and kindness in those that we seek to do business with and Ryan possessed those qualities. We never felt pressure or rushed to make "a deal." The car buying process, although usually time consuming and painful, was unexpectedly pleasant and without delay at Southwest Ford in Greenville. I would definitely recommend this dealership and dealer to someone else.
SouthWest Ford responded to this review
11/18/2014
Congratulations on your new purchase! Thank you for taking the time to write about your experience. It is magnificent to know that Ryan and our staff were able to provide you with the pressure-free and knowledgeable service that Southwest Ford is known for. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Kris Kinnamon k.kinnamon@southwestflm.com
Kimswesties211/15/2014 08:41:04 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Danny in finance
We came into the dealership to compare the Edge and Escape. We were lucky and got Andrew as our salesman. He was very helpful and knowledgeable. We did not feel pressured. We decided on the Edge and the whole Southwest experience was great!! Would highly recommend this dealership and Andrew as the salesman. Looking forward to stopping in and having scheduled maintenance handled. Thanks again!! Randy & Kim P
SouthWest Ford responded to this review
11/17/2014
Congratulations on your new purchase, Kim! Thank you for taking the time to write about your experience. It is magnificent to know that Andrew and our staff were able to provide you with the pressure-free and knowledgeable service that Southwest Ford is known for. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Kris Kinnamon k.kinnamon@southwestflm.com
jeff c.10/23/2014 08:48:55 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jeremy Lunsford
Jeremy was very helpful in purchasing my new truck. He was not pushy while I was deciding on a vehicle. He also called later to see if i was enjoying the new truck. I would send other people to buy a vehicle from Jeremy.
SouthWest Ford responded to this review
10/24/2014
Jeff, we appreciate you taking time to leave us a great review! We are pleased to know what Jeremy did a great job in assisting you in your purchase. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. If you have any further needs, please come back to see us. Sincerely, Kris Kinnamon k.kinnamon@southwestflm.com
okiestcjm10/07/2014 07:19:50 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Paul Hyland
Paul was friendly, knowledgeable and extremely helpful through out our buying experience at Southwest Ford. We have several of his business cards and will be handing them out to all we know. Thanks again not only to Paul but evryone at the dealership.
SouthWest Ford responded to this review
10/08/2014
Curt, we appreciate you taking time to leave us a great review! We are pleased to hear that Paul did a great job in assisting you in your purchase. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions about your new vehicle. Sincerely, Kris Kinnamon k.kinnamon@southwestflm.com  
mtncable9/09/2014 09:10:39 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Body Shop Manager
12/14/2013 Last year during the ice storm, I had a collision in Mckinney. I had my car towed to this dealer because They were close to where the accident happened. Over the next several day, southwest Ford wrote an estimate of repairs on my car, which totaled $8400.00. I made sure that they understood, that I expected my car to be repaired back to factory specs. The body shop manager assured me that he understood my request. Well after the first month, I was called by their service dept, and was told my car was ready. I drove 180 round trip to Greenville to pick up my car. When I got to the dealership. I discovered that my car was partially repaired. The right front wheel did not roll straight with the left one, I couldn't even leave their parking lot. Plus the car had a bad grinding noise coming from underneath the car. Well, I was not happy at all. I ended up leaving my car their another two months. During this time, I had many phone conversations with the body shop manager , about the reasons why it was taking so long to get the repair done. He told me that his parts dept and service dept could not communicate of when parts came in, so they could be installed in a timely manner. Well what ended up happening was, When the parts were not put on the car, Southwest Ford sent the car out as ready to the customer. And each time they called me as my car was ready, I had to take the day off from work, rent a car and drive to their location, just to find that the said repairs were still not correctly done. I finally had to get my insurance company involved in this situation. After doing this, it seemed that Southwest Ford, decided to get the repairs done, but it only appeared this way. I picked up and drove my car home, and decided to look it over carefully. What I discovered was instead of replacing the parts with new ones, Southwest Ford , decided to bondo these parts instead of replacing them. My insurance company paid Southwest Ford to do so, which they didn't. Also, My AC was not working either. I had paint over-spray on the tops of my doors, which looks bad. The headlight that they put in was all yellow on the lens, it looked terrible. To bring Everyone up to today. Because of how terrible the repair was done by Southwest Ford, My insurance company, has an auto damage apprasiser come to my home , and inspect the car. Well, whaen I received the new estimate, I examined it, and found , in order to repair the botched Job that Southwest Ford had done, it would cost an additional $4200.00. Southwest ford was already paid to do this job right, but In my oppinion, They did not care about performing this job correctly. I have tried in good faith, to communicate with Southwest Ford, to let them resolve my concerns, but they have not even tried to make things right....I have since filed a complaint with the BBB. Anyone , reading this. BEWARE!!!!!!!!!!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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