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Hiley Mazda Volkswagen

1400 Tech Centre PkwyI-20 & CollinsArlington, TX 76014
1-866-678-06201-866-678-0620
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Parts & Accessories
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Hiley Mazda Volkswagen of Arlington has been doing business in the same location for over 23 years. A customer first attitude has helped us become a staple in this commun ... Read more
Hiley Mazda Volkswagen of Arlington has been doing business in the same location for over 23 years. A customer first attitude has helped us become a staple in this community. We've earned a good name and we intend to keep it by doing business in a transparent manner.

Why You Should Buy a Used Car From Us

Hiley Mazda Volkswagen of Arlington has been doing business in the same location for over 23 years. A customer first attitude has helped us become a staple in this commun ... Read more
Hiley Mazda Volkswagen of Arlington has been doing business in the same location for over 23 years. A customer first attitude has helped us become a staple in this community. We've earned a good name and we intend to keep it by doing business in a transparent manner.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
Powered by
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 5.0
    Friendliness
  • 4.9
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 255 
dashingyounglad12/12/2014 05:03:08 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Ken Erwin
I am not a super savvy car shopper. I found a good deal online and drove from over an hour away to check out in person, and hopefully purchase, of one the vehicles advertised online. What what supposed to be a 30 minute test drive and purchase, turned into a 3-5 hour escapade after my bank required me to be reapproved for a loan I had already been confirmed for. This entire time I was dealing with the bank, Ken was extremely patient and went out of his way to accommodate me in my quest to purchase the car (which, through his help, I was able to purchase). So in short, I was that customer from xxx who just wouldn't leave, and Ken was patient and helpful the entire time. Thanks Ken! Hopefully the next time around will be much smoother on my end.
Quida D11/26/2014 02:37:09 PM
4.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Peter Lim and Kathy McKinney
The customer service at Hiley VW-Arlington is great! The staff is very friendly and family oriented. Peter Lim, in the Sales department was also very helpful and truly cares about his customers! Quida
JayaSrinivasan11/13/2014 10:52:12 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ken Erwin,Ken Erwin,Ernesto Diaz
If you are a customer that has "old school business values" (i.e. trustworthy, great deal, honest, timely, knowledgeable regarding product) then you need to see Ken at Hiley VW. Ken goes above and beyond for his customers. He offers honest and fair advice that has taken in to consideration the needs of his customers. He is patient, kind, and funny! Buying a car is stressful for many people like myself that have many things to consider as far as budget. Both times I saw Ken (the first time I leased, the second time I purchased) he never showed me something out of my budget. I really appreciate his honesty and realistic approach when showing me cars. This last time I ended up purchasing my vehicle instead of entering a new lease. Ken found a car within my budget, with the features I needed (bluetooth), and a fantastic color. The car he chose was not on the lot that day and needed to be brought in but he went above and beyond finding a car that met all my needs! I will definitely see Ken for all my car buying needs and send my loved ones to him. If you are looking for someone who is honest, kind, and knowledgeable then you have found your man! Go see Ken and I promise you will not be disappointed! I would also like to speak in regards to Ernesto Diaz. Ernesto, like Ken, is extremely honest, forthright, and explains the financing part in detail. Like Ken, Ernesto has helped me twice. Both times I have not been disappointed. Ernesto was very patient and didn't seem to mind explaining the same thing to me again and again. I appreciated the fact he respected my budget needs and did his best to meet those needs. Ernesto is not the kind of finance professional who takes a "beat around the bush" approach. He is straightforward and will get you the best deal possible. I appreciate both Ken and Ernesto. All of the people at Hiley VW have been nothing but kind each time I have visited. This dealership is definitely customer service centered and I recommend anyone in the market for a new vehicle to visit them!
ljkitts11/12/2014 12:51:33 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ken Erwin
I have never been more satisfied purchasing a vehicle through a dealership. Everyone I worked with had excellent customer service. They treated me with the utmost respect. I will not hesitate to recommend Hiley VW to anyone I know.
kpreviewer201411/02/2014 08:24:11 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ken Erwin,Ken Erwin,Ernesto Diaz
The whole experience was easy and surprisingly fun. I was trying to decide between a Mazda 3 or a VW Golf. Ken went through the specs, performance, and best trade-in value of both the vehicles. Throughout the whole process I did not feel pressured or rushed. Ken was very straight-forward, he cared more about providing me with the best customer service possible, and putting me in the right vehicle for my needs. Ultimately, I went for the VW Golf because of its driving performance. Ken checked-in with me even after my purchase to make sure I was enjoying my new Golf. The entire team at Hiley Volkswagen was very honest, friendly, and professional. They take customer service and the car buying experience to a new standard. I will definitely recommend them to my friends and family.
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