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Patterson Kia of Arlington

1501 I-20 EastArlington, TX 76018
1-866-673-23541-866-673-2354
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Detailing
  • Internet Access
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

The Patterson Family of Dealerships is different from other dealerships in many ways our customers appreciate. The Patterson Auto Group is based in Wichita Falls. The Pat ... Read more
The Patterson Family of Dealerships is different from other dealerships in many ways our customers appreciate. The Patterson Auto Group is based in Wichita Falls. The Patterson Family currently has fourteen franchises, and has been in the automotive business for over 30 years. Patterson Kia of Arlingon is the first franchise to be located in the DFW area. Come visit the easiest place in the metroplex to buy a Kia, and experience the Patterson difference.

Why You Should Buy a Used Car From Us

The Patterson family has been selling automobiles for over 30 years. With our non commission sales staff, and simplified pricing, our goal is to provide a no pressure buy ... Read more
The Patterson family has been selling automobiles for over 30 years. With our non commission sales staff, and simplified pricing, our goal is to provide a no pressure buying experience. Be sure to ask about becoming a Patterson VIP.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.0
    Customer Service
  • 4.0
    Quality Of Work
  • 4.2
    Friendliness
  • 3.9
    Overall Experience
  • 4.0
    Price

Dealership Reviews

1 - 5 of 56 
Trinity18/11/2015 08:28:41 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Preston Jenkins - Sales
This is an excellent dealership to go to. I have far from perfect credit and they were still able to get me into a brand new Kia Sorento, for LESS than what other dealerships could get me into for a used one. The sales team are very friendly and knowledgable about their products. Even the General Manager came out and personally shook my hand and greeted me. They offered me a fair trade in price for old vehicle. I have no complaints about this Dealership. I have been to plenty other places and been jacked around over and over again, you do not get that at all at Patterson Kia.
Patterson Kia of Arlington responded to this review
8/13/2015
Thank you for the positive review! We're happy that our sales team was able to accommodate your needs and find the perfect car for you at the same time. We hope you enjoy your new Sorento!
TXRailroader8/08/2015 12:43:16 AM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Brent Weddle, Preston Jenkins
After reviewing and comparing the Kia Sorento to other brands/models I contacted Patterson Kia and told them what I was looking for. After getting through a few minor "let's get acquainted" problems I drove to the dealership and talked to the internet manager Brent Weddle who then introduced me to one of the sales associates Preston Jenkins. We had already decided on a particular car/color and Preston and I headed out for a test drive. I hadn't bought a new car in a while so I was a bit overwhelmed with all the electronic features that came with the car. Even the base models are loaded with lots of electronic features that most of the younger generation will appreciate. Looks like I'll be spending some time with the owner's manual! This car has lots of "standard" features including a 2.4 liter engine that develops 190 horse power. Very few other brands could come close to an engine with that much HP as standard equipment. The car has what seems like a very nice stereo and I was quite pleased to see that it came with a 3 month paid subscription to Sirius XM which I will definitely keep. I would have appreciated an adjustable lumbar support for the driver but that's about the only thing I could find to "nit pick" about. I've owned 9 Toyotas so stepping outside that Brand was a big step for me. However, the quality of the Sorento and it's many standard features for the price was too hard to pass up. I felt like I got a very good price for the car and would certainly recommend this dealership for anyone looking to buy a new Kia.
Patterson Kia of Arlington responded to this review
8/10/2015
Thank you for the positive review! We are happy to hear that your experience was a good one at Patterson Kia, and that Preston treated you well during your visit. We hope to see you again soon. Enjoy your new Sorento!
richard8/04/2015 02:14:32 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:unknown
...just stupid I guess. Called service department to make an appointment for a recall repair. I was given a 10:20 appointment. Showed up at 10:20 and was greeted by a service rep who did not even ask my name. He told me it would take at hour, 90 minutes max. At noon, my car was still lined up at the service bay door. It had not even entered the service bay. Told the service rep I would not wait any longer because the time required for the repair was 1 hour, according to the recall letter and service rep who initially scheduled the appointment over the phone. So, best case scenario, I would have been done by 2 p.m. I should have known better than to bring it to Patterson for service. I purchased the Soul there and it was absolutely the worst sales experience I've ever had. It took 3 days to purchase the vehicle. Between the sales person having to talk to the sales manager, finance manager, getting a trade in value, running a credit check, bonding, and waiting for the car to be prepped, it took 3 visits. There more negative sales info, much more. But, needless to say, I cannot recommend this dealership for sales or service.
Patterson Kia of Arlington responded to this review
8/24/2015
We apologize that your experience was less than satisfactory. Please feel free to contact Tom Dyer at 817-375-2705 and he will help resolve your concerns. Thank you for sharing your experience with us.
Megan_hubble127/26/2015 04:24:29 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Brock Schmidt, and others.
My family and I came to Patterson Kia last week in search of a new car. We were greeted by Brock Schmidt (Sorry if misspelled) and he walked us through the cars in our price range. He then proceeded to help us finalize our purchase. He is truly a great asset to your company! I did not get a lot of the other employees named, but every single person helped to make my experience the best. Thanks to everyone at Patterson Kia!!!
John Wayne White7/25/2015 11:14:33 AM
2.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:James, Brent
My 2014 Soul was totaled in an accident and I wanted to replace it with another Soul. I came to Patterson after emailing with a very friendly, very helpful guy named Brent. I came to the dealership ready to sign on the new Soul that I had picked out. Once I arrived is where my troubles began. It was a nightmare trying to get a car. I wanted to leave and go to another dealership on another day but finally managed to get everything worked out late in the afternoon. Once everything was done, I got my car but it hasn't been cleaned (there was someone else's muddy footprints in my brand new car) and had barely a half a tank of gas. Really? I can't even get a full tank of gas? I think they made the negotiations so difficult and take so long that I would just give up and go home with the car, which is exactly what happened.
Patterson Kia of Arlington responded to this review
8/10/2015
John, we're sorry to hear about your experience. We apologize that you felt pressured into buying your new car. Please feel free to reach out to Tom Dyer at 817-375-2705 to help resolve your concerns. We look forward to hearing from you.
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