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Mac Churchill Acura

3125 NE Loop 820Fort Worth, TX 76137
1-888-571-08971-888-571-0897
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Mac Churchill is one of the few remaining family-owned and operated dealerships in the Metroplex. A nine-time winner of the Dealership of Distinction Award from Acura, M ... Read more
Mac Churchill is one of the few remaining family-owned and operated dealerships in the Metroplex. A nine-time winner of the Dealership of Distinction Award from Acura, Mac Churchill has been serving the transportation needs of Texans for over thirty-years. We have on of the largest selections of New Acura vehicles in North Texas, with financing options for all-types of credit. Our SERVICE DEPARTMENT is open on Sundays for your convenience. Acura makes the vehicles, Mac Churchill Acura makes the difference. Come enjoy the experience at 3125 Northeast Loop 820 Ft. Worth, Texas 76137.

Why You Should Buy a Used Car From Us

Mac Churchill has the largest Pre Owned inventory in TEXAS. All used cars are inspected in our state-of-the-art service facility by ASE certified mechanics.Our SERVICE D ... Read more
Mac Churchill has the largest Pre Owned inventory in TEXAS. All used cars are inspected in our state-of-the-art service facility by ASE certified mechanics.Our SERVICE DEPARTMENT is open on Sundays for your convenience. We offer a full-range of Warranties and Extended Service Contracts; and we can help almost anyone get back on their feet and into the driver's seat. Come enjoy the experience at 3125 Northeast Loop 820 Ft. Worth, Texas 76137.

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Dealer Ratings

24-Month Overall Rating
  • 3.6
    Customer Service
  • 3.6
    Quality Of Work
  • 3.7
    Friendliness
  • 3.4
    Overall Experience
  • 3.8
    Price

Dealership Reviews

1 - 5 of 464 
Jamiejo8/18/2015 11:23:04 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jennifer Singletary
Jennifer S. at Mac Churchill is an exceptional salesperson. I highly recommend Mac Churchill Acura dealership. Best car decision I have ever made! I would recommend this sales person and dealership to anyone shopping for a car.
Mac Churchill Acura responded to this review
8/26/2015
Jamiejo, thank you so much for your 5 Star review. Welcome to the Mac Churchill family. We appreciate your business.
Bquincy1238/14/2015 12:28:17 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Mike Luong
The manager wanted me to sign a promissory letter before I purchase the vehicle without discussing any prices about the vehicle or other business .the promissory note insisted that I would purchase the vehicle and take it home if the price was agreeable .
JCH7/28/2015 08:15:59 PM
5.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Brant Rodriguez
I am pleased to recommend the 3 people who helped us get into the vehicle we desired considering I had read over the many negative reviews prior to calling the dealership. I was very hesitant (especially driving 1.5-2 hours) but was pleasantly surprised and can strongly recommend, Thai Nguyen, Brant Rodriguez, and David Nguyen. I told Thai where we needed to be and he spent 1-2 days working on it for me, he just about matched a competitor’s rate and got us at $183 a month as our target was $175! Thai really went the extra mile for us. We arrived around 6pm and walked out the door a little before 8pm. All in all to be expected with their volume and lot size. Brant was very professional and courteous as were Thai and David. Brant did initial paperwork and test drive, was not like a typical car salesman which was great! David was in finance and was very understanding when we had to regretfully decline extended warranty. He did not keep pushing; he just drew up the paperwork and was still kind even though we had to pass on the extras. While waiting the kids played in a play room and they offered the kids cold drinks which was very thoughtful. We did have to leave without a hard copy of the final sale because the banks were closed at that point but we were promised by Thai and the team that there would be no problem. So, we walked out of there only $8 away from our goal within 1.5-2 hours. Update: The rate and monthly payment were indeed what we were promised, same rate and $11 away from our monthly target. We do wish we could have received the previous owners contact information to find out more about the vehicle (especially since it didn't come with any books) but we realize that doesn’t always happen for security reasons, so no worries, for the lack of overall information on the cars personal history (not Carfax) I would have honestly taken away half a point but that's not an option. We are about to go on a 12 hour trip and will update with how the vehicle runs since we have only put maybe 200 miles on it, it was promised a multi point inspection to make sure all was good so we look forward to see how it runs. Thank you again Thai, Brant and David. Sincerely, The Hilbrands
Mac Churchill Acura responded to this review
8/26/2015
Hello to The Hilbrands! Thank you so much for taking the time to share your experience, we always love to hear from our happiest of customers. We most definitely appreciate your feedback and am glad to hear all went well. Please reach out if you are still in need of copies of your paperwork. I'm happy to help. We hope you enjoy your Ridgeline for many miles to come! - Jennifer Hiner, Customer Relations Manager
trainman7/26/2015 07:55:53 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Joshua Lay
Just stopped by to look at a new 2016 RDX at your dealership, do note that we had been to another Acura dealer about a week earlier, but after dealing with them we opted not to buy there. Joshua Lay came out on the lot to talk with us and was very pleasant and helpful, we were and easy sell as my wife wanted a RDX and I could see we weren't going to buy another Honda as I was pushing for a 2016 Pilot to replace her Accord. Oh well, I did say to her that as long as it was a Honda or Acura either would work for me, as if I had any say on this. We waited three weeks to get one that was coming in from the Honda-Acura plant, no problem for us as we were in no hurry, new vehicle just don't turn me on like they did at one time, but I can say the RDX is really nice. So far so good, your dealership has gives us great service with the sale. JL
Mac Churchill Acura responded to this review
8/26/2015
Hello trainman, thank you so much for your brand loyalty and for sharing your experience. Happy to hear Josh and the team took good care of you and your bride. Purchasing a new vehicle the easy way - love it! We appreciate your business. - Jennifer Hiner, Customer Relations Manager
tommysallee7/23/2015 03:49:57 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:
My father and I located a 2003 Porsche 911 online for sale at Mac Churchill Acura. We discussed details of the car with Francis, he was helpful sent pictures and kept us in the loop. Upon booking travel and arriving in Ft Worth with cashiers check in hand to pay for car. We were tried to talk into financing. Once we saw the car, things were broken on the car that were clearly not broken in the pictures sent to us 2 days prior. This obviously occurred in clean up. We pointed them out to he sales people and was told they would work it out. We stayed he night and returned to the dealer the next morning to finish the deal. They allowed us to take the car to the local Porsche dealer to get it checked. Everything on the car was good except needing a new battery, this one kept dying and would not allow us to make the drive home. Porsche told us the battery was under warranty and the dealer should replace it. Once we arrived back a dealership and negotiated a deal for them to replace the battery and we would purchase and be on our way. They took the car back to replace the battery and in turn put a small Honda battery in the car instead of the one meant for the car. This battery didn't even allow the cover to fit back on it. If we would not have check we would have never known. Then when we went back inside to talk about it. They told us , the hey had already lost money on the car and could not help us. But it was in writing that the battery was to be replaced correctly. Sales mgmt never came out of their office to discuss. Never came to shake a hand, never apologized. Instead laughed when our sales person went to them to try and make the deal right. I know they make money on financing and we were paying cash, I also know they sell 400 cars per month and this dealt meant nothing to them. But, you do not treat customers this way ever. I have been a business owner for many years and would never think to treat my smallest customer this way. If Acura is not prepared to handle higher end cars and their customer, maybe they shouldn't sale them!!!
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