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Mac Churchill Acura

3125 NE Loop 820Fort Worth, TX 76137
1-855-414-99441-855-414-9944
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Mac Churchill Acura is one of the few remaining family-owned and operated dealerships in the Metroplex. A nine-time winner of the Dealership of Distinction Award from Ac ... Read more
Mac Churchill Acura is one of the few remaining family-owned and operated dealerships in the Metroplex. A nine-time winner of the Dealership of Distinction Award from Acura, Mac Churchill has been serving the transportation needs of Texans for over thirty-years. We have on of the largest selections of New Acura vehicles in North Texas, with financing options for all-types of credit. Acura makes the vehicles, Mac Churchill Acura makes the difference.

Why You Should Buy a Used Car From Us

Mac Churchill Acura is the #1 Certified PreOwned Acura Dealer in the Southwest...outselling every Acura Dealer in eleven states in Certified PreOwned Acura...and has one ... Read more
Mac Churchill Acura is the #1 Certified PreOwned Acura Dealer in the Southwest...outselling every Acura Dealer in eleven states in Certified PreOwned Acura...and has one of the largest selections of preowned and Certified PreOwned Acuras in the Metroplex. All used cars are inspected in our state-of-the-art service facility by ASE certified mechanics. We offer a full-range of Warranties and Extended Service Contracts; and we can help almost anyone get back on their feet and into the driver's seat

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.2
    Customer Service
  • 4.3
    Quality Of Work
  • 4.4
    Friendliness
  • 4.2
    Overall Experience
  • 4.3
    Price

Dealership Reviews

1 - 5 of 428 
Sburford112/16/2014 04:21:55 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Raffie James
I worked with Raffie. He was informative, knew his merchandize, and was friendly. Made buying easy. Had a large inventory with a large assortment of vehicles!
TPink201212/12/2014 05:31:13 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Zack Ellis
Guy can sell they got me a hook up couldn't pass thanks!! Going from a old car to a new one is just great best buying experience ever thanks mac Churchhill Acura and thanks Zach!!! #zacharyellis #givethisguyaraise
charla.kidwell12/10/2014 02:44:31 PM
4.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Mark Smith,Mike Hamud
My first impression with the dealership was great our sales person Mark Smith was the best. We went to look at suv for my son and his family. We purchased the vehicle on November 29. Within 6 days of driving the vehicle we had a major issue with the car. We went to talk with them about the problem at first was not getting anywhere, but I was finally able to speak with Mike Hamud the pre owned sales director. He listened to me and is making everything right. I went from a happy customer to unhappy to extremely satisfied with what they are doing to the car. So I would recommend them as they are willing to help with what is right.
Mr.Reed7112/08/2014 03:43:42 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Eric Logan
Very good and consice answered all my questions. Very patient Eric was very knowledgable and I would reccomend Eric and colt to anyone. It took a little while but no longer than a normal deal should
Qnt975474912/01/2014 03:05:41 PM
1.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:KD Parts Director
In order to provide you with the premise to my less than favorable experience, I must begin by saying that I initially ordered a few parts during this past weekend. Ignocio provided me with the expectation that my parts would be at Mac Churchill acura, a little after 10 am that following Tuesday. Tuesday afternoon I called and spoke to KD not knowing that he in fact is this new Parts Director. I for one am normally not so quick to judge someone over the phone, but lets just say this individual could care least about providing and excellent customer experience. I inquired to see if my parts had arrived, and KD responded that it would be probably after Thanksgiving before they would receive my part. At this point I begin to tell KD about my frustrations with the delay, and I also asked why I hadn't been contacted. His response was that they are unaware if a part is available after an order is placed, and that they didn't notice that the part wasnt in stock until Tuesday. I wasnt so receptive of this explanation as I know that an order that is shipped often is accompanied by a tracking number. My issue was that upon realizing that the part wasn't in stock, I should have received a phone call. KD didnt apologize for the inconvenience or even acknowledge that his staff had dropped the ball. Honestly how hard is that. Later I called Ignocio, in order to be proactive and make certain the part at the other warehouse was available. I asked for him to call me back once he had confirmed with the vendor, that the part was in stock. He returned my phone call which i happen to appreciate.I didnt realize that I had to help someone at an Acura dealership to do their job. Considering the events that had recently transpired, calling the vendor should have been KD's suggestion. Wednesday morning Ignocio called me again to tell me that my parts were ready for pickup. Upon arrival I was actually in good spirits to finally get my much needed parts. KD met me at the parts counter and extended his hand in what I thought at the time was a friendly gesture. The man practically squeezed my hand and said in a rash tone, "So you're Mr. Turner". I immediately dismissed this, for I was only their to pickup my parts. KD went on to say that I sounded like I was upset the day before, and that I wouldn't give him 10 seconds to explain what he could do. Once again I told him that I was merely there to purchase my items and leave. KD then said, " Well you said that you have been unsatisfied for awhile, and if I were you I wouldnt be upset if you went somewhere else". I was very appalled by this statement, and that he felt comfortable to say this in front of other customers and the cashier which I know could hear the conversation on the other side of the wall. I responded in kind and told KD that I appreciated his comment although I felt disrespected. I have been a loyal customer at Mac Churchill acura for 3 years. I really am dissapointed that the previous Parts Director Johnny, left Mac Churchill, for he would never speak to me in such a matter. After careful consideration I will no longer shop at Mac Churchill acura. Not only was I disrespected but I felt threatened. It was apparent that during the entire conversation that KD was attempting to provoke an arguement. I refused to give him the satisfaction. I am wondering if this is acceptable behavior at Mac Churchill Acura, and if the General Manager allows this type of inappropriate conduct? I guess Ignocio and KD have rid themselves of a loyal customer. My expectations of an inviting and professional customer experience was lacking today at Mac Churchill Acura. Considering that this is a luxury car dealership I am beyond baffled.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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