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Richard Karr Buick GMC Cadillac

900 W LOOP 340WACO, TX 76712
1-888-824-00491-888-824-0049
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

At Richard Karr Motors, we are a family owned and operated dealership with years of General Motors experience in sales, service, body shop and parts. We're also dedicate ... Read more
At Richard Karr Motors, we are a family owned and operated dealership with years of General Motors experience in sales, service, body shop and parts. We're also dedicated to the Waco community as well as all of central Texas. We pride ourselves in service after the sale and will always be people you can count on.

Why You Should Buy a Used Car From Us

At Richard Karr Motors, we are a family owned and operated dealership with years of General Motors experience in sales, service, body shop and parts. We're also dedicate ... Read more
At Richard Karr Motors, we are a family owned and operated dealership with years of General Motors experience in sales, service, body shop and parts. We're also dedicated to the Waco community as well as all of central Texas. We pride ourselves in service after the sale and will always be people you can count on.

Languages Spoken

  • Español

Dealer Disclaimer

Reminder:In some cases features listed as "Standard" may not have been included on a vehicle so that actual vehicle features and options may differ from features and opti ... Read more
Reminder:In some cases features listed as "Standard" may not have been included on a vehicle so that actual vehicle features and options may differ from features and options disclosed by other sources (I.E. vin decoding)for vehicles of same year,make, model and trim levels. for example, side air bags and stabilitrak were not included on certain vehicles sold to fleet buyers but were included on the retail versions of those vehicles. no representation or warranty is made as to weather the vehicle(s) purchased herein are equipped with all features that may be disclosed by other sources, including but not limited to side air bags or stabilitrak and purchaser shall make its own determination.
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Dealer Ratings

24-Month Overall Rating
  • 4.2
    Customer Service
  • 4.2
    Quality Of Work
  • 4.2
    Friendliness
  • 4.2
    Overall Experience
  • 3.8
    Price

Dealership Reviews

1 - 5 of 5 
Jo Davis7/09/2016 04:52:09 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Keith Brittain, mike Lee and his team.
I've been dealing with Richard Karr Motors since 2011, just rolled 50,000 miles today. The service department has always been professional and polite. I've had to use the body shop, oops, and received excellent service. I would definitely recommend Richard Karr Motors.
Grayling Roberts6/28/2016 11:02:25 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Tracy you're awesome
Great people. Great attitudes. Good.salesmanship. laughter. Caring.informative. clean facility:floors restroom individual offices. Staff dressed well and looking professional. I'm a customer to stay!!.Grayling aka cornbread.
Tricey4801/29/2016 01:19:18 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:MIKE LEE (MANAGER), AND CLINT(ASSISTANT MANAGER) IN THE SERVICE DEPARTMENT
Richard Karr Motors may be a good place to purchase a car or truck but do not take your vehicle there for body shop or service work. You're better off making that drive to Temple Texas. My Cadillac Escalade went into the body shop at the beginning of this month and when I picked it up the oil sensor light came on and said to turn the truck off. Took it back, the manager at the body shop said that they would get it over to service and that they would take care of it. So they call back the next day and say that they're not taking care of it. I had to fight with them to get them to at least cover the test part of it. They said that they would cover the test part and that it was probably a oil screen (should have been a red light for me). So they run the test and we're in a rental car that they was suppose to be taken care of. I had a feeling that there was going to be issues with the rental so we returned it early. They call back on Monday and say it's the oil screen (should have known something then). I say ok go ahead and fix it. Get the truck back today 1-29 and it did the same thing and the Service Manager Mike Lee tried to talk to me like I was a dummy and then he insulted me and tried to come back with I'm not trying to insult you but her clearly was and he knew it and that's why he said that he didn't mean to insult me. At this point I was even more pissed. I said xxxx 1 time after being insulted and he wanted to end the conversation. He really wanted to end the conversation because he know that they didn't do a test on my truck, THINK TWICE BEFORE HAVING THEM TO DO WORK ON YOUR CARS AND TRUCKS. I'M STILL WAITING ON A CALL FROM THE OWNER WHICH I PROBABLY WILL NOT GET. SO I'M PRETTY MUCH STUCK WITH THE CAR RENTAL BILL AND THEY SCREWED ME OUT OF $256.00 BY NOT DOING A TEST TO GET THE REAL PROBLEM FIXED. TEMPLE CADILLAC WILL GET MY BUSINESS FROM NOW ON.
huddywayne9/04/2015 09:37:38 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Conrad Corby
I had an excellent experience at Richard Karr GMC. Below are my top 3 favorite qualities about your establishment: -Very professional atmosphere, both inside the dealership and with your sales reps. -You set yourself apart from other brands, including Chevrolet. Your dealership feels luxurious, and as a customer, I felt that I was purchasing a much better product compared to the competition. -Your team works hard to make the customer happy. In my case, you worked to give me my asking price on my trade-in in order to make a sale - I appreciated that, and as a result, you won my business.
Bear12/30/2014 10:17:17 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Steve Thompson
Richard Karr Motors continues to be the place for car care and new cars in Waco. It is the gem in the area that is beginning to take hold. The service folks are ALWAYS top notch and seek the best experience for the customer. If it does not need maintenance, they do not force anything on you. On the other hand, if they determine that there may be problems in the future they will suggest the proper action. Steve was the customer service person this time and treated me like the most important customer of the day even though it was only a minor issue. The treatment of all Richard Karr team members is outstanding from sales, finance to service is always cordial and polite. If Mr. Karr sees you, he makes a point to acknowledge you. A tremendous team effort at Richard Karr Motors in Waco, TX. Highly recommended.
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Richard Karr Buick GMC Cadillac : WACO, TX 76712 Car Dealership, and Auto Financing - Autotrader