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Sterling McCall Hyundai

10505 Southwest FreewayHouston, TX 77074
1-888-840-96521-888-840-9652
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Why Do So Many Drivers Trust Sterling McCall Hyundai? While we could try to think of an all-encompassing response, we prefer to break it all down for you, step by step. ... Read more
Why Do So Many Drivers Trust Sterling McCall Hyundai? While we could try to think of an all-encompassing response, we prefer to break it all down for you, step by step. That way, all of the bases are covered, and you can feel at home from the moment you walk through the Sterling McCall Hyundai showroom doors. We offer a great selection of critically acclaimed new Hyundai models, we also keep an extensive catalog of used cars on hand. What's more, our auto financing gurus are ready to turn you from a shopper to owner, on your terms. That means finding a car loan and Hyundai lease that you're comfortable with. Sterling McCall Hyundai isn't, however, just a great resource for shoppers. Owners love our onsite car service and maintenance department. Staffed with highly trained technicians using only the finest Hyundai parts, it subtracts the headache from the car-care equation. From beginning to end, Sterling McCall Hyundai is by your side. If you're interested in any one of the number of products or services we have to offer, simply stop by and see us today.

Why You Should Buy a Used Car From Us

We offers high quality vehicle brands such as Acura, Audi, BMW, Cadillac,Honda, Hummer, Infiniti, Land Rover, Lexus, Mercedes Benz, Porsche, Volvo. Top Models like Corvet ... Read more
We offers high quality vehicle brands such as Acura, Audi, BMW, Cadillac,Honda, Hummer, Infiniti, Land Rover, Lexus, Mercedes Benz, Porsche, Volvo. Top Models like Corvette Z06, M3, Escalade, Mustang, H1, H2, H3, FX35, EX35, G35, G37, Wrangler, GX470, RX400h, CL550, SL550, SL600, CLS500, Cayman, Mustang, Jaguar, Bentley, , Range Rover and Land Rover, serviced and reconditioned to perfection, if it's out front, it has been inspected and repaired to very stringent standards.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Dealer Ratings

24-Month Overall Rating
  • 3.8
    Customer Service
  • 3.5
    Quality Of Work
  • 3.8
    Friendliness
  • 3.3
    Overall Experience
  • 3.5
    Price

Dealership Reviews

1 - 5 of 14 
MegaColor6/04/2014 04:49:34 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Dwayne from Parts
On the morning of 5.27.2014 I called in about a part that I needed. The ignition lock cylinder in my 2007 Hyundai Azera was bad and had to be replace. I talked to one of the part guys and told him what I needed. He asked me for the VIN # and I gave it to him along with my car details. He told me that part will be $150. I said okay let me go ahead and place an order. He then told me they don't have it in stock that it need to be special order and will come in about 4 business days. I said that's fine I would like to place the order. Then he told me that I had to come in to place the order because they don't do orders over the phone. I understand and told him okay I will be there. I took off on my lunch break to come by Sterling McCall Hyundai on 59. I had to wait in the part department for over 30 mins for him to come out to ask what is it that I need. His name was Dwayne. I gave him the VIN number to my car so he can look up that part. He then came back about 10 mins later and told me that the part will be $350. I was like WHAT?!?!? A $200 different from what he told me over the phone about 2 hours ago. He then went on and says ..."the reason why this is so expensive that this car was the first year that the keys are diamond cut and ALL the dealership prices are the same". I knew this guy was FULL of it! I went there and waited for 40 mins for nothing. Please don't lie to the customers we are not stupid. So I left and called around to the other Hyundai dealerships. All of them give me a lot lower price for the exact same part. I wonder what else they do to their customers that don't know much about cars or don't check up on things like I do. I hope the CEO of this dealership see this and see whats going on behind close doors. My girlfriend, coworkers and I all own Hyundai. I told all of them about my experiences with Sterling McCall Hyundai on 59. If this is the kind of services they have then we will NOT BE BUYING ANY CARS FROM THIS DEALERSHIP. They are nice when you come in to buy a car but when you need parts or something goes wrong with your car they can care less and try to rip you off.
Wanderer_081/05/2014 06:44:51 PM
3.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Lisa
The dealership offered me a decent price although they were not very friendly on negotiating the price (got an ALL CAPS response from the manager on my offer - I found that extremely rude). If I had the time and energy I could have found a dealership with slightly better price. Nevertheless, Lisa (my salesperson) was helpful. She gave me a quote on phone and stayed true to her word. Unfortunately, the deal didn't work out but still all in all it was a good experience. If I plan to buy a Hyundai in future, this dealership would be in my list for the first 3 calls.
sahs7/12/2013 01:11:08 AM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Louis and Keisha
They always wash my car as a courtesy. They do multi-point inspections for free as well although they recently stopped providing the sheets for records. Nonetheless, the staff are friendly and Louis is the service guy i really like. You tell him the problem and he fixes it and tries his best to take out time to hear you out. Keisha, the service advisor always gave me sound advice and never felt like they were out there to get more money from me. They clearly told me what services i actually needed. They provide shuttle service if you need to drop off your car and if it was an inconvenience like if you had to bring your car in a few times - they would put you in a rental. Feels like a second home. Thanks guys!
JasonFaulk3/13/2013 02:17:19 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Anthony Val Verde; Bill (William) Lasar; John Juarez
This was my fifth car purchased from a dealership and I can honestly say this tops them all. As a new parent on a budget and my car approaching its last miles I couldn’t imagine I’d be a proud owner of a 2013 Hyundai Sonata. Thanks to the team at Sterling McCall Hyundai I almost enjoy my 45 minute commute each morning. Below is the reason I rated them at the top of their class: Customer Service- Out of 10 inquiries to local dealers they were the first to contact me and offer their assistance in any way possible. Bill respected my time and was very patient with my specific needs (budget and time constraints). Without an appointment he welcomed me and although he had another client he set me up with a test drive right off so I would have to wait around. Quality of Work- For me efficiency is a big deal. Time is important and they did a great job managing mine. The whole process took all of two lunch breaks. Bill’s “four piece puzzle” approach laid everything out for me to be able to make a final decision. Friendliness- All of the staff involved made me feel comfortable and made the process enjoyable. There was a lot of joking around with each other in the building that made for a great environment. You could tell the people that worked there enjoyed what they do which was reflected in their work. Price- Leaving the dealership I felt great but a couple days later I received a phone call about a down-payment I was unaware of. I should have looked over the paperwork closer and this would have never happened but I simply missed it. I truly feel negligence isn’t an excuse for anything but it definitely threw me off guard since I didn’t have the money. Prepared to return the car they once more worked something out to fix my dilemma. Overall Experience- Overall I felt like a valued customer that was taken excellent care of. I will be purchasing from Sterling McCall Hyundai in the future. When you know what you want but don’t know how to make it happen this is the place to go. Personal thanks to Anthony Val Verde, Bill (William) Lasar, and John Juarez.
mdelaro18/04/2012 12:32:09 AM
2.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Rose and Darby
My experience has been awful, since last year i've take my Tuscon to dealership with the same problem "check engine light" keeps popping back on, last year it was inspection time and the O2 sensor was replaced and i got my state inspection sticker. In June of this year, same problem, I've taken my Tuscon 3 times and still the problem is not corrected. The first time I specifically told Rose Corbitt that my check engine light pops on and it would not pass state inspection. So there wonderful mechanic said it was the exhaust pipe had a small leak and it was replaced with a $426.00 bill, i said ok paid it and not 2 days later, check engine pops back on. so i took it back again to the dealership and told Rose it happened again. so she said will put her mechanic back on the car and see where the problem was, So the genious mechanic wanted to replace the O2 sensor in which i had purchased thru another dealer to save alittle money, since 2 days earlier. i had to ditch out $426.00. i got the part # and paid for that,had it hand delivered to Rose to give to the wonderful mechanic to put the part to my car, he first said it was the wrong part it didnt fit and we reordered the part again and again took it back to them. and now they said that this O2 sensor was not a dealership part that they needed to put on one of their O2 sensor, so inwhich i lost $ there, and that they needed to replace another hose .in which they did and drove it and put miles on it and got the inspection sticker. this bill came out to $120.00. i said ok, drove it back home and again 2 days later. check engine light popped back on. I called Rose and told her the situation again said would put the foreman mechanic on this problem. i said ok. left a message for Darby THeilen and told him i was upset not satisfied and that this problem still continue and i had just spent $600.00. he said he was going to work on this closely with the foreman from the shop and dont worry about the $ we will discuss that later. lets get the problem fixed and i said ok. well car was sitting in their shop i get a call from ROse and told me it could be up to 3 times , the catalyst, or manifest something, or another sensor. and that Mr. Darby had an emergency out of town will not be back until the following Monday. I this time i had been without a car for 2 weeks off and on. i went to go pick up my car on saturday and i would bring it back to them. in which i was already screwed. To this date, i still have not heard from ROse or Darby. Never, ever again will i take it to the dealership and no scores here from me. Unsatisfied customer
Sterling McCall Hyundai responded to this review
6/13/2013
We are sincerely sorry for the inconvenience of your experiences. We truly want you to enjoy a well-running car and the services we provide. If there is anything we can do to ensure this, please let us know.
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