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Fort Bend Toyota Scion

20465 Southwest FreewayRichmond, TX 77469
1-866-610-12771-866-610-1277
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    Get a Kelley Blue BookSM Instant Cash Offer

Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

***ASK FOR THE INTERNET DIRECTOR**** At Fort Bend Toyota, we specialize in Toyota, Avalon, Camry, Corolla, Sequoia, 4Runner, Highlander Rav 4, Matrix, Yaris, Tundra, Tac ... Read more
***ASK FOR THE INTERNET DIRECTOR**** At Fort Bend Toyota, we specialize in Toyota, Avalon, Camry, Corolla, Sequoia, 4Runner, Highlander Rav 4, Matrix, Yaris, Tundra, Tacoma, Prius, Camry Hybrid & Highlander Hybrid, as well as Scion, TC, XB, XD, as well as Trucks, SUV s and Hybrids. We are easily accessible from Houston, Missouri City, Sugarland, Katy, Richmond, Rosenberg, Needville, East Bernard, El Campo, Bay City and many more surrounding areas.

Why You Should Buy a Used Car From Us

***ASK FOR THE INTERNET DIRECTOR*** At Fort Bend Toyota, we specialize in Toyota, Avalon, Camry, Corolla, Sequoia, 4Runner, Highlander Rav 4, Matrix, Yaris, Tundra, Taco ... Read more
***ASK FOR THE INTERNET DIRECTOR*** At Fort Bend Toyota, we specialize in Toyota, Avalon, Camry, Corolla, Sequoia, 4Runner, Highlander Rav 4, Matrix, Yaris, Tundra, Tacoma, Prius, Camry Hybrid & Highlander Hybrid, as well as Scion, TC, XB, XD, as well as Trucks, SUV s and Hybrids. We are easily accessible from Houston, Missouri City, Sugarland, Katy, Richmond, Rosenberg, Needville, East Bernard, El Campo, Bay City and many more surrounding areas.

Languages Spoken

  • Español
  • "中文"
  • Tiếng Việt
  • Polski

Dealer Disclaimer

***ASK FOR THE INTERNET DIRECTOR*** WARNING - THIS VEHICLE IS CURRENTLY BEING SEEN BY THOUSANDS OF CUSTOMERS ALL OVER THE WORLD! We use state of the art software to pri ... Read more
***ASK FOR THE INTERNET DIRECTOR*** WARNING - THIS VEHICLE IS CURRENTLY BEING SEEN BY THOUSANDS OF CUSTOMERS ALL OVER THE WORLD! We use state of the art software to price our vehicles to be the most competitive in the market. If you have found a better value, let us know about it. We would love the opportunity to keep giving the best values in the market!! Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 3.3
    Customer Service
  • 3.6
    Quality Of Work
  • 3.6
    Friendliness
  • 3.1
    Overall Experience
  • 3.5
    Price

Dealership Reviews

1 - 5 of 291 
nick8/12/2016 01:39:10 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:A scheduler, A Service advisor, Two Service desk persons
Estimated 1 hour service, dropped 9am. Called service desk 11am, person on phone cannot help or get Service person for delivery time, got the call transfered to Customer service, was in hold for 20 min and got voicemail. Had to call back Servicedesk at 5pm, person on the phone dont know the status of car and said they will call back. Got call back at 5.30pm, reached Cashier at 6 pm. She dont have the paperwork, Car was not washed as requested. I went back after for this dealer (closer to home) after couple of years thought there will be change in service level. Still terrible. One star is for the Shuttle dropoff.
Creech D E7/01/2016 08:17:53 AM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Service rep. Service Mgr and GM were otherwise engaged
I am currently standing in the service area for over an hour j to pick up my truck- that I was told was ready for pick up -for anotherrecall and 3rd repair on the radio. Several months after purchasing this used truck the radio stopped working. We brought it in for repair and we were told it was a connection issue they fixed it but that was temporary. Later rotted ending in for an auxiliary port issue on the radio Again we were told it was a connection issue and that was fixed- then it worked for a little bit Now finally it's not working at all and and of course it's on us to replace it and pay the full cost. They have had three GM since opening here in Sugarland And with each new general manager service and performance seems to diminish in the customer experience seems to be the least of their priorities. If you're looking for a used car with service to back it up I would drive onto the next dealership and do not stop at Fort Bend Toyota
Arturo7/01/2016 12:17:56 AM
5.0
Overall Rating
Customer Service
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Jose Jacobo
I visited Toyota Fort Bend for state inspection. I arrived with no appointment. Jose Jacobo was assigned as service advisor and gave me a good welcome, informed me of estimated waiting time and looked for me at the waiting area when car was ready. It shows that he is cmited to quality customer service.
Tyler20136/28/2016 10:28:01 AM
1.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:3 Service managers and a Corporate advisor
Went in because my radio is hard to hear unless you get it up to 42 volume. "Phil" the service manager at the time said he wouldn't mess with it and if I couldn't hear it go to Best Buy and get an AMP so I did. Then after a few weeks we couldn't turn anything down. navigation blared, phone blared, everything but radio blared. So we took it back and were told to take it back to factory specks and if it didn't work they would take so where else to see what they could do. So we did take it back to factory specks and quests what they say there is nothing they can do. As other people have said they promise to call you back and they don't. I have to calm them. We will now meet with a Toyota rep on Thursday and see what they do. This is horrible service after spending a ton of money on a Tundera.
cse13253/20/2016 05:02:07 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Edward Manoukian
We went to Fort Bend Toyota looking for a RAV4 hybrid XLE, after searching at other dealerships and not finding the exact car we wanted. We were helped by Edward. He was the most kind and sincere salesperson I met so far. He made us feel welcome and important. There was no pressure and he treated us with respect. Any questions we asked he was always eager to answer. If he didn't know the answer, he went out of his way to find it. I wish all car buying experiences were like this. They made it relatively easy and relaxing day for us. Thank you Edward, you are a great down to earth human being. I highly recommend him for your next car buying experience at Fort Bend Toyota. The financing was quick and easy too. They have us a great rate and we walked away happy in our new car.
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Fort Bend Toyota Scion : Richmond, TX 77469 Car Dealership, and Auto Financing - Autotrader