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David McDavid Nissan

11911 Gulf FreewayHouston, TX 77034
1-888-805-89621-888-805-8962
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Internet Access
  • Handicapped Accessible
  • Concierge
View all services and amenities

Why You Should Buy a New Car From Us

We are the volume Nissan dealer, which means we can sell for less and give you more for your trade. Our selection means instant delivery of the car you want. We always ha ... Read more
We are the volume Nissan dealer, which means we can sell for less and give you more for your trade. Our selection means instant delivery of the car you want. We always have a huge selection of the new 370Z's,Armada's, the hot new Cube as well as more Altima and Maxima choices all equipped with Nissan's most popular option packages. Talk to McDavid before you pay too much. Call us NOW at 1-877-688-5930 ...ask for Rafael Chavez, New Car Internet Manager.

Why You Should Buy a Used Car From Us

David McDavid Nissan is committed to providing the highest standard of customer satisfaction. MOST pre-owned vehicles are covered with our McDavid Pre-owned assurance pac ... Read more
David McDavid Nissan is committed to providing the highest standard of customer satisfaction. MOST pre-owned vehicles are covered with our McDavid Pre-owned assurance package after going through a minimum 150 point safety inspection. We also offer a 30 days or 1000 miles limited warranty and a money back guarantee along with free loaner vehicles to our customers. Please call 888-805-8962, or come in and ask for our Internet Team today. Must finance through Nissan for Internet pricing.

Languages Spoken

  • Español

Dealer Disclaimer

Must finance/lease through Nissan for all offers. We help all credit types. Pricing does not include tax, tittle, license or any other dealer added accessories. Call the ... Read more
Must finance/lease through Nissan for all offers. We help all credit types. Pricing does not include tax, tittle, license or any other dealer added accessories. Call the Internet Department to get preapproved. New Nissans in Houston are always available to Nissan customers coming from all over Dallas areas, Houston areas and Frisco. Common Nissan requests are for the newest Nissans like the Nissan Versa for Test Drives, More Research Information & Data and Service Specials in Houston
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 3.4
    Customer Service
  • 3.7
    Quality Of Work
  • 3.7
    Friendliness
  • 3.3
    Overall Experience
  • 3.6
    Price

Dealership Reviews

1 - 5 of 161 
TX2811/14/2016 11:33:25 AM
4.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Kene Abiakam
Overall, I'm satisfied with my recent new car purchase at this dealership. Kene Abiakam was not pushy and willing to work with us, but his manager needs to work on his people skills a little more, because he was not very pleasant to begin with when we were trying to settle on a final number. Finance officer did his job, can't fault him for that, but it took forever to get the deal we agreed on and we had to walk out after ridiculous APR rates when we knew we could get better. Manager called and offered us a very low rate, so we came back and got the car. Minor hiccups since, such as maintenance issues that should have been checked before I drove off the lot, but Kene and service rep (Jessikah?) took care of me quickly when I came back, so I left happy. Any time I come back, you bet I'll be going straight to the reps I've met and trust.
Mrs.Milburn1312/22/2015 04:55:05 PM
1.0
Overall Rating
Customer Service
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Sales Director, Sales Representative
Awful! Last week I received a phone call from "Nisha" or "Misha" whatever and was told that I was approved for $19000 of course I was happy to hear that due to bad credit scores and so on. I decided that I would go down to the dealership on Thursday evening, with my daughter. I knew that this may be difficult but I went in with a good attitude. When I got there, I was told that I would need to fill out a credit application. I told the lady that I had already done that and I would not do it again. She said they just needed to verify my information, I agreed to fill it out. A couple of the sales reps were standing at the front door like vultures, eating fried chicken and using horrible language in front of my 9 year old daughter. I asked him to stop and he said he did not use any ugly language. I told him I WATCHED and HEARD him. Once I was done, I waited and a salesman came out and stated that he was going to show me his inventory. I asked where the lady that I was working with was and he said "she's at her desk, I'm showing you my inventory." Needless to say, they flat out LIED about everything they said. I was not approved for that amount. The salesman said I needed a cosigner, I called and ask my brother to co-sign. They ran his credit not once but twice!!! That evening I called and ask for a manager, I was given a "sales director" I explained to him the problem. I told him that I was not concerned with getting a new car, it was not that I was unhappy about not being financed for $19000, it was that I was flat out lied to. He said he would be calling me back, he has yet to call me back. I left a bad review on Facebook and Edmunds and the "General Manager" Tim apologized to me on Facebook and ask that I call him. Fine. I called and was not even given the voicemail to Tim but to Josh. I had to hang up and call back. I finally left a message for Tim. He did call me back. I told him about my experience, that was at 10:53AM CST. I called him again at 2:00PM CST, left yet another message, I'm waiting on his call back. Did I mention I'm still waiting on the "sales director" to return my call from last Thursday? Please note - I will not STOP letting everyone know how horribly dishonest this dealership is. Until someone explains to me why I was lied to, I will post every week.
lessin211/11/2015 04:06:36 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Denita Lucas
The service department is a bunch of crooks. I took my car to the dealership for service. I was told a price to repair my call, when I got the final bill, the amount charged was higher than the amount quoted. After paying them, on the way home from the dealership, the original problem resurfaced. I took my car back the next day and was told it would be additional charges to fix the problem. I reminded the service advisor I had already paid to have that problem fixed. The service advisor said "sorry" it will cost more, needless to say, I refused to pay any additional cost.
13131310/31/2015 09:19:42 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Ken, Waleed and Reba
I called to inquire about leasing a new Murano and spoke with Reba. Told her what I was interested in and what $$$ amount I wanted to be at...tax,title, out the door. Reba called me back within an hour and told me there was no problem, she had spoke to her manager Ken and he said "yes we can do the deal, come in and we will move forward." I even asked Reba a second time if she was sure, because I didn't want to waste her time or mine. After spending almost 2 hrs with salesman Waleed, suddenly the payment went up $300.00??? What happened to the deal I was given yesterday?? Nope, no way we can do that, couldn't even put you in an Altima for that... Really?? Then I was told that the manager just agrees to the customers wants and then when you get in the door the deal all changes!! Read the reviews and most of them are 1 star complaints and I can personally confirm their pain and disappointment.
DGC0010/22/2015 04:33:39 PM
1.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Mike Struk, Bob Gore
1. On June 20th of this year, I took in my 2004 Nissan Armada for service due to an issue with the A/C. I had explained to the Service Advisor during scheduling that the A/C had all of a sudden started blowing hot air. I explained that a mechanic had checked the pressure and advised that there was no leak found so that was ruled out. I also told the Advisor that I’d been hearing a knocking noise when I switched the A/C mode (i.e. from A/C to defrost). I was told they’d check it out and let me know what the problem was. 2. The week of June 22nd, I get a call from the Advisor stating that the issue had been diagnosed and that the total to fix it would be $669.81. I gave the ok to proceed as I was told this would correct the problem. Later that week, I go to pick up the car after getting a call that is was ready. Advisor goes to the back to bring the car to me and 15 minutes later, he returns saying that the A/C was not working as it had earlier and that they’d need more time to re-assess the problem. I leave without the car. 3. The week of June 29th, I get a call saying that the issue had now been fixed (this was the second time). I asked what the problem was and was told that the temperature controls were not working and had to be replaced. That would cost an additional $562.27, bringing the total to $1227.42. Keep in mind that I was not made aware of the control replacement after it was already installed. I was not happy but agreed to pay the total as I needed the car and wanted to get this over with. I pick up the car and after driving it less than 5 miles, I called the Advisor and told him that the A/C was doing the same thing, blowing hot air. I was told to take it in again. 4. I get a call again on July 4th saying that the car was fixed (this was the third time). When I go in on July 7th to pick it up, I again ask what the problem was this time and was told it was a sensor on one of the lines and that there would be no charge (which I wasn’t expecting). I pick up the car and again, after driving it off, find out that the A/C was still not working. This was now getting very frustrating. I call Advisor again, he tells me to take it in again. I talked to the Service Manager after this and told him about the situation. He assures me that the problem will be fixed. 5. Between July 10th and August 13th, I take the car in again three more times and every time it is the same thing, I get a call saying the A/C is fixed, I pick-up the car, I find out the A/C is still doing the same thing. On July 22nd, I spoke to the Service Director about all of the issues and he said he would look into this and call me back. He did not bother to call back, not even as a courtesy. 6. My wife picked up the car on August 18th and it seemed to be working fine. One week later, it started doing the same thing. After more than three months, after multiple trips to the shop, and after paying over $1200, I’m still stuck with the same problem. The shop failed to pinpoint the root cause of the problem. The problem was been miss-diagnosed over and over and it was obvious that the work that they claim had been done to that point had not corrected the underlying issue. 7. I sent an e-mail to the General Manager on September 16th explaining in detail the issues I’d been having; he doesn’t respond but I get a call from the Service Manager the next day asking me to take the car in again. This was now the 7th or 8th time I did this. After a few days, I get a call and an e-mail saying they had now correctly diagnosed the root cause and it would cost approximately $2000 to fix. They now claimed it was a wiring harness issue, which they never mentioned during the initial visits and subsequent repairs. So at the end, I chose not to pay the additional $2000 as I felt it was unfair after all the initial work done was basically unnecessary and had failed to address or correct the main cause of the problem. Also, by this point I had lost all trust in them and I was not about to pay for any additional work. I did not get any type of credit for any or all of the initial repairs they claimed they did. This is absolutely the worst service I have ever experienced and would not trust this center with any future work. Furthermore, I intend to send a formal complaint to the BBB, to the Texas Attorney General’s office and to the Asbury Automotive Group as I believe I was unfairly charged for work that was miss-diagnosed multiple times and which is now evident was unnecessary.
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David McDavid Nissan : Houston, TX 77034 Car Dealership, and Auto Financing - Autotrader