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Northwest Dodge Chrysler Jeep Ram

19616 Northwest FreewayHouston, TX 77065
1-866-709-87271-866-709-8727
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Why You Should Buy a New Car From Us

Northwest Chrysler Jeep Dodge Ram has all new management and we are very eager to make every transaction a pleasant experience and to make you the best deal possible. Ou ... Read more
Northwest Chrysler Jeep Dodge Ram has all new management and we are very eager to make every transaction a pleasant experience and to make you the best deal possible. Our upfront way of pricing is refreshing and you do not have to play games. Call now for an appointment 800-476-5240. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Our large selection of inventory has something for everyone.

Why You Should Buy a Used Car From Us

Northwest Dodge Chrysler Jeep Ram is changing the way you purchase a Used Car our We Hear You is not a just a slogan but a way of doing business that focuses on the cus ... Read more
Northwest Dodge Chrysler Jeep Ram is changing the way you purchase a Used Car our We Hear You is not a just a slogan but a way of doing business that focuses on the customer buying experience. To ensure that you are happy with your buying experience our Used Cars are protected by our Bring It Back, No Questions Asked Guarantee . This guarantee gives you 3 days or 500 miles to make sure you are happy with your purchase. You also have up to 30 days to get the full purchase price toward another vehicle on trade. Call now to make an appointment at 1-800-476-5240.

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Dealer Ratings

24-Month Overall Rating
  • 4.4
    Customer Service
  • 4.4
    Quality Of Work
  • 4.5
    Friendliness
  • 4.4
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 149 
JVera63881/17/2015 05:35:30 PM
4.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:John Prince
I recently purchased a 2015 Chrysler 200 from this dealership & was provided with great customer service; based on my credit score the company worked with me & was able to get fincanced & got provided with a new vehicle. The sales associate was kind, courtious, friendly, professional, understanding of my situation, quick onto filling out the paperwork so I could take the car the very same day & helped me the best way he could. I was very pleased with the overall experience & I definitely recommend anyone who reads this comment to consider making business with this dealership in particular.
Philman1/14/2015 05:35:02 PM
1.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Glen price
Made appointment to have truck worked on (warranty work) spring break. Stayed in contact the entire time was told by service tech that everything was going. Had to replace the dual mass flywheel because it broke in half. Got back from Florida went to pick up my truck and nothing had been done to. The hood had never been opened for 4 days. Then I was told that I was going to have to pay for a rental. I was pissed and will never go back.
Northwest Dodge Incorporated responded to this review
1/15/2015
We will discuss this with our service staff to determine what happened here. We apologize for the wait to get your car fixed and would like to do what we can to make this right. Please contact us: Jeff Sebastian (General Manager), (832) 912-2500.
Chrissy421/14/2015 02:04:40 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:TJ
I brought my brand new truck here to have fixed and all I got was the run around. For six days they had my truck and didn't look at when I was told it would be looked at the next morning and they would call me with findings. Aftet not hearing from them I called continuously and could not get the service person handling it on the phone. Finally got ahold of TJ and he said he would call me back in a few hours and never called. Six days no call. I am now pulling my truck out to go to Tomball Dodge.
Northwest Dodge Incorporated responded to this review
1/16/2015
Chrissy, we are very sorry that our service department failed to give you the customer service you deserved. We’d like to make this right. Please contact us: Jeff Sebastian (General Manager), (832) 912-2500.
swells1/07/2015 11:35:35 AM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mr. Lee and William
We were not inteneding to get a new car but the deal was better for us to get a new car! YAY it was our first new ever!
adan.vega112/15/2014 06:44:26 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Oscar Tores
It was my first time buying a car and it was very easy. I had selected three cars I was interested in before came. When I got there the cars where still in stock. I love the fact that Oscar Tores(my salesman) showed me exactly what I wanted to see and asked me if I wanted to look at anything else instead of trying to walk me through the entire inventory. I felt very respected and enjoyed my time there. He kept me informed of everything and told me what all my options were. I walked out that day with a car and have been loving it since. It's been almost a month and I have had no problems with my car and everything works as it should. I would recommend this Dealership and salesman to anyone who is looking for a great vehicle without the hassle.
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