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Sterling McCall Acura

10455 Southwest FreewayHouston, TX 77074
1-888-548-28361-888-548-2836

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Sterling McCall Acura is the #1 Acura Certified Dealer in Texas. There are plenty of New Acuras in stock including TL, RL, MDX, ZDX, TSX, & RDX. We are a short drive from ... Read more
Sterling McCall Acura is the #1 Acura Certified Dealer in Texas. There are plenty of New Acuras in stock including TL, RL, MDX, ZDX, TSX, & RDX. We are a short drive from Houston, Missouri City, Sugar Land, Katy, Bellaire, Pearland, Friendswood, League City, the Woodlands, Spring, Jersey Village, Clear Lake & Stafford.

Why You Should Buy a Used Car From Us

Sterling McCall Acura is the #1 Acura Certified Dealer in Texas. We are a short drive from Houston, Missouri City, Sugar Land, Katy, Bellaire, Pearland, Friendswood, Leag ... Read more
Sterling McCall Acura is the #1 Acura Certified Dealer in Texas. We are a short drive from Houston, Missouri City, Sugar Land, Katy, Bellaire, Pearland, Friendswood, League City, the Woodlands, Spring, Jersey Village, Clear Lake & Stafford.

Languages Spoken

  • Español
  • "中文"
  • Tiếng Việt

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Dealer Ratings

24-Month Overall Rating
  • 2.9
    Customer Service
  • 2.7
    Quality Of Work
  • 3.3
    Friendliness
  • 2.6
    Overall Experience
  • 3.4
    Price

Dealership Reviews

1 - 5 of 212 
Acura Buyer2/16/2015 02:42:27 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mohammed Kahn
I wish I could buy every car from Mohammad Khan. Just plain sensible service to get you exactly what you want without the frustration of car dealer antics. We sought him out again from an experience ~6 years ago and will do so again if he hasn't retired by then.
Sterling McCall Acura responded to this review
2/17/2015
We're glad Mo has earned your trust and customer satisfaction. Thank you for your kind review. We look forward to further assisting you in the future.
Conikev12/27/2014 06:34:37 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Hermie Manuel
The only reason I went to this dealer was because of the color with package option that I was looking for on the 15 MDX so had to shift away from john eagle acura who did not have the color but otherwise a much better dealership. The salesman "Hermi Manuel" promised numbers on the phone that he did not honor. The trade in value was extremely poor in comparison to john eagle acura who gave a much higher appraisal a few hours before sterling mccall's appraisal. I had 2 young kids with me and the waiting games the salesman was playing was very frustrating. In general the staff ...salesmen, finance looked very unprofessional and the showroom looked very shady in comparison to John eagle which is leaps and bounds not only better but very professional staff.
kevin b.12/20/2014 09:25:51 PM
2.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:forgot
We came in to actually buy a car the same day we checked the car and when they asked for a price we would like to pay we wrote it down and hoping the sales manager would give a good price on the car we are looking at. The agent came back with a paper with the manager writing "the price is too low even for auction, thank you" That's HORRIBLE customer service and will NOT recommend this place at all.
UnfortunateAcuraOwner11/26/2014 05:05:10 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Tim Machuca
Wrongful diagnosis on soft brake pedal issue and recommended brake fluid flush that was unnecessary. The problem returned two days later and the dealer now wants me to spend over $1200 to supposedly fix the issue. These folks are TOTALLY DISHONEST SO STAY AWAY.
ikjkj678/18/2014 08:16:32 PM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Ray Lee, Charlie Bellomo
WORST EXPERIENCE FROM SUCH A BIG DEALERSHIP!!!!!!!!!!!!!!!!!!!!I recently bought an 07 Acura TL at this location. It was not a certified car, so within a week and a half the gas cap light came on so I took it back to get serviced because I tried tightening it and did not work. After they checked the car the service manager calls me to give me a lengthy list of things they found wrong with the car, The gas cap light turned out to be a problem with the evaporator canister valve so that had to be replaced. Also they informed me that the front and side motor mounts were completely broken, also they said the car needed the timing belt replaced and that meant the water pump as well. Also the oil pump seals were leaking. This was a few dollars shy of a $1,000!!!!!!!!!!!!!!!!!!!!!!!!!!!!! For a car I had just bought a couple weeks earlier!! I had not even made the first payment on the car and I already had a grand to invest in it. To make matters worse, the 'warranty' they sold me for the car (that I did not request and stupid mistake of mine that I just signed it when I bought the car) did not cover most of that work. They said they were 'pre-existing' conditions and would not be covered by the warranty!!!! Needless to say I was beyond LIVID!!!!!!!!!!!!!!!!!!!! After fighting with them and me doing my own research I learned an AS IS car is just that. BUT, I was told by mechanics, a lawyer, as well as the lady with the warranty company that this information about the lengthy problems with the car could have been disclosed by the sales person. I FELT BETRAYED AND TAKEN ADVANTAGE OF!!! I HAD TO PAY A GRAND ON A CAR I BOUGHT OFF THIS LOT WITHIN A COUPLE OF WEEKS!!! I just hope others look carefully at what you are buying if it is a used car get it checked because they will want to charge you as much as they can once you take it off the lot.
Sterling McCall Acura responded to this review
8/20/2014
Ana, I am very sorry we were not able to provide you with an exceptional service experience. Our goal is to earn each of our customer's satisfaction and to ensure we are transparent in everything we do. We completely understand your frustration, and to try to make up for your inconvenience, we offered to cover part of the fee while the warranty covered the most expensive repair. I would like to speak with you in further detail, to see if there is anything we could've done differently to make this a better experience. I have tried contacting you, but have been unsuccessful in reaching you. Please contact me at your earliest convenience. I look forward to your call. Raad Obaidy, Sales Manager 713-596-2305
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