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Gillman Subaru of North Houston

18010 Interstate 45 NorthHOUSTON, TX 77090-4912
1-888-249-22121-888-249-2212

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Gillman Subaru North Houston is the favorite destination for Subaru shoppers in Houston. Superb customer service, great prices and a friendly staff are only a handful of ... Read more
Gillman Subaru North Houston is the favorite destination for Subaru shoppers in Houston. Superb customer service, great prices and a friendly staff are only a handful of the things you and your family will find at Gillman Subaru North Houston. The premiere Houston new and used car dealer, Gillman Subaru Houston has the expertise and inventory to get customers behind the wheel of a vehicle that is just right. Gillman Subaru North Houston is stocked with all of the latest Subaru models.

Why You Should Buy a Used Car From Us

Gillman Subaru North Houston is the favorite destination for Subaru shoppers in Houston. Superb customer service, great prices and a friendly staff are only a handful of ... Read more
Gillman Subaru North Houston is the favorite destination for Subaru shoppers in Houston. Superb customer service, great prices and a friendly staff are only a handful of the things you and your family will find at Gillman Subaru North Houston. The premiere Houston new and used car dealer, Gillman Subaru Houston has the expertise and inventory to get customers behind the wheel of a vehicle that is just right. Gillman Subaru North Houston is stocked with all of the latest Subaru models.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 2.9
    Customer Service
  • 2.3
    Quality Of Work
  • 3.0
    Friendliness
  • 2.7
    Overall Experience
  • 3.1
    Price

Dealership Reviews

1 - 5 of 42 
ttsanders7/02/2016 09:53:03 AM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Service
Bought a car from this dealership on June 1. The check engine came on a week after buying my car. Took it back to the dealership to check. Was informed that a new gas cap was needed because gas vapors were escaping....I don't know how that wasn't caught during the multi-point inspection! So I bought a new gas cap. Check engine light is still on! Took it back to the dealership twice!!! We were told to take it to Autozone to let them put it on the machine. WHAT?! What kind of business is that??? Finally yesterday, 30 days, and 2 trips back for assistance was told that it was an "external" part of the engine that was not connecting with the gas line. Informed the service tech that I purchased an extended warranty for the car. I was then told that my warranty was for "internal" parts only. WOW!!! How ironic...I have not had this car for 30 days and this car has only been driven maybe 500 miles! The first car payment has not been made and we are about to spend $600 on service. And to top it all off, was told that they were not going to charge me for looking at the car. Oh...you were going to charge me for something I've been asking you to diagnose for weeks! THEN...the brake fluid light comes on! Why was none of this caught in the multi-point inspection!!! I will not be recommending this dealership to anyone...In my opinion, Gillman is not the way to go!!!
Arturo Betancourt Jr.6/08/2016 10:49:28 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Taylor Anderson & GM
I was sold a dud! I bought a used truck from them that was working well on every test drive. I was told that it had been fully inspected and that everything but the radio was functioning as it should. However, two weeks after the purchase the transmission went out and they didn't want to cover it or buy it back (I have the window sticker proving it had a "Buy back Guarantee"). Also, the GM messaged me on Yelp acting concerned, asking for me to message him so when I did he never replied. I haven't even made my first payment and I have already coughed up $1240 in repairs. DO NOT PURCHASE FROM THIS DEALERSHIP.
osolazo3/31/2016 11:44:55 AM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:service rep with a fauxhawk
Made an appointment to have my brake pads replaced. Waited for 3 hours before being told by the service rep that they had just put the last set of brake pads on a different vehicle. You’ll have to come back another day, he said. The rep tried to tell me that they had only anticipated a brake inspection. Even if that was true, why would you not ensure that the part is available in case a replacement is required? Excuses stink and are easy to sniff out when they come from a salesperson. This is the second time I’ve had an issue with Gillman North regarding a part. In September 2014, they installed a passenger’s seat switch on the driver’s seat and gave the vehicle back to me. I’m guessing the guy did not check the motor operation once he finished the job, or, even worse, he checked it, realized he’d screwed up, and had the vehicle returned to me anyway. It took me two seconds to realize the seat had horizontal movement, but no vertical movement. First time, shame on you; second time, shame on me. Too bad there aren’t any good Subaru dealerships in Houston.
syclone1310/28/2015 11:27:27 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:MD Hassan
The dealer advertised a great price on a certified pre-owned Subaru on the internet. I was able to set up an appointment over the phone to come up and see it. I drove up from San Antonio, and the salesman MD Hassan already had everything ready to go. He actually came in on what was supposed to be his day off to help me with the sale. They didn't try to mess around with price at all. We did the standard at every dealer add-on process, but they were not pushy. It did take a while to see somebody at F&I - I maybe waited an hour after we had wrapped up everything else. F&I offered all of the coverages that every dealer does, but wasn't pushy at all when I wasn't interested. Overall this was one of the smoothest car-buying experiences I've had.
FreedomRider5910/26/2015 04:52:24 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Hassan Esfaoui -Internet Sales Manager
I want to commend Hassan Esfaoui, my sales rep for excellent service, and attention my husband and I received when we were shopping for cars the other day. He listened to our criteria and our particular needs and kept that in mind the entire time we interacted with him. I could see he is a busy man at work, and was pleasantly surprised that we started working with him right away. Apparently the key to such quick service is to make an appointment to see him ahead of time. Then, according to my experience, his attention is solely on you, the customer. I am very detail oriented, so I did a lot of research on various cars and asked many questions...probably more than most. Hassan was patient and answered all of them. The more I got to know him (for me, deciding to buy just the right car for me is a lengthy process) the more I saw he was genuine, and cared that my husband and I were given the best care and attention possible. I am a discriminating consumer and have never taken the time out of my very busy day to stop and write a review. However, Hassan has a 5 star rating with me and is worth the extra effort to let others know that my experience of him is that he is professional, authentic, honest and wants the best for his customer. Hassan has my vote!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Gillman Subaru of North Houston : HOUSTON, TX 77090-4912 Car Dealership, and Auto Financing - Autotrader