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Gillman Acura of North Houston

18002 INTERSTATE 45 NORTHHouston, TX 77090
1-888-968-46331-888-968-4633

Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

Since 1938 Gillman has served the people of Texas with 14 dealerships across Houston, Rosenberg, San Benito, Harlingen and San Antonio representing Acura, Chevrolet, Buic ... Read more
Since 1938 Gillman has served the people of Texas with 14 dealerships across Houston, Rosenberg, San Benito, Harlingen and San Antonio representing Acura, Chevrolet, Buick, GMC, Chrysler, Jeep, Dodge, Honda, Mitsubishi, Nissan, and Subaru. Each of our dealerships also offers quality new cars, trucks, SUV's, mini-vans and pre-owned vehicles.

Why You Should Buy a Used Car From Us

Since 1938 Gillman Companies has proudly served the people of Texas with a large selection of quality pre-owned vehicles to fit all of your vehicle needs. With our focus ... Read more
Since 1938 Gillman Companies has proudly served the people of Texas with a large selection of quality pre-owned vehicles to fit all of your vehicle needs. With our focus on quality customer service, we offer financing options, warranties, and manufacturer's certified program for the peace of mind you deserve. At Gillman, we want to earn your business and make your car buying experience the easiest for you, so come by and say "Hi". Make sure to ask for The Internet Department!

Languages Spoken

  • Español
  • Tiếng Việt

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 3.8
    Customer Service
  • 4.2
    Quality Of Work
  • 4.0
    Friendliness
  • 3.4
    Overall Experience
  • 3.9
    Price

Dealership Reviews

1 - 5 of 148 
Psol8/21/2015 01:32:15 PM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Bob Gelske
Bought certified pre-owned 2013 Acura MDX, year and half later paint bubble and pealed in numerous places. My wife took it bac to Gillman Acura and spoke with Bob Gelske, who made her feel like she was being discounted. He made it seem as if she was making things up and that we had painted the car ourselves! (How in the world would we paint an entire car we just purchased ourselves!??) Needless to say, wife wife left there fuming. Bob then contacted her to bring the car back up so that someone else can look at it the following week. She responded to him and emailing that I would be bringing it up on Friday. When I get there, I was told that Bob was not in, nor was there a rep to look at the vehicle. Didn't get a call or email from Bob to let us know this, so I just wasted my time and drive to the dealership. Very dissapointed!!! This now feels like we are going to get screwed and that neither Gillman nor Acura will take care of this. I hope I am wrong, but this has been a hoorible and fustrating experience thus far.
HappyPurchaser5/05/2015 10:55:11 PM
4.0
Overall Rating
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Stephen (salesperson) and then Ray Gagliardi
I have purchased many many vehicles over my lifetime, but never have I been spoken to in the condeceding way Sales Manager Ray Gagliardi exhibited during our negotiations. The salesperson Stephen was very friendly to us, and we were happy until the manager came out. Quickly the entire situation took a very ugly turn and we ended up walking out and purchasing elsewhere.
Kay4/14/2015 06:49:20 PM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:jesus
I owned 2012 RDX and wanted to trade it in for a 2015. So my husband and I went in to the showroom and we're looking at the RDX and the salesman Jesus came to assist and was trying to sell us a certified used car, inspite of us telling him that we wanted a new car. He kept on trying to steer us out to the used car lot, I was so frustrated and asked him why he was insisting that I buy a used car and he told me he could read customers well and we did not look like the kind to buy a new car!! We left the dealership went across the street and bought a 2015 Audi Q5.... I will never go back to Gillman Acura!
Mannix2/07/2015 09:04:13 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Ron Mascardo
Outstanding customer service by Ron Mascardo. Simply call him and everything is taking cared off in terms of Acura maintenance and service. I own two Acura: TSX Model 2010 and RDX Model 2014, they are both well maintained by Gillman Acura.
Charlie C1/12/2015 10:45:21 PM
2.8
Overall Rating
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Paul Jesus and his boss April
My wife and I went to shop a car last Saturday, 01-10-2015. We arrived closed to 5 PM. We were looking for a used Acura TL as our TL was totally lost in an accident. The sales manager April greeted us and said something you'd get best purchase experience today. Then she brought in a young salesman Paul Jesus to us. Paul showed 3 cars which are almost identical to ours. It's raining, so we briefly drove each and glanced interiors of the cars; but without inspect exterior carefully. When we returned to his office, it's already dark. We were not really planning to purchase car that time as we haven't had shop around yet. However Paul was very eager to sell one to us, and push for a deal before we have had a time to think our plan with my wife. Paul even move a black TL to the outside if his office. After negotiate the price, we signed the purchase agreement... After I drove the car home and parked inside garage, I start inspecting the car. Gosh, I was astounded to find the following defects: 1. The driver-side headlight seal was open and water mark damages inside. 2. Two scratches on top of hood was covered with glue-like things. 3. On LCD display panel, there are a couple of warning messages saying "the engine was not run in appropriate status, need to bring back to a dealer." From the Caffax record, this car failed the state-emission-inspection twice on the 11/19/2014. The inspection sticker on window shows passed on 11/20/2014. When we questioned why and how this happened, Paul couldn't answer but insisted nothing to worry about this. He also mentioned the car was to be certified, But we asked why it wasn't, he went to ask and told us because only a limited #s of certification are allowed by Acura for a dealer. Now, I know this is not true. The truth is this car would never pass a certifying process as these known issues has not been fixed. I was so frustrated for whole Saturday and Sunday, as I paid total more than $31K for a car with serious issues. The worse is that sales people never told me the defects and problems. I felt like to be cheated. I bought the car back Monday morning, today, 01/12/2015. The first thing was to return this car and get my money back. Paul was nice and helped get it through. I appreciate Paul's assistance and Gillman took back the car without extra difficulties. Paul Jesus is a nice guy. However the whole experience with Gillman Acura was bad. I purchased my last TL from John Eagle Acura, and everything went through so smoothly and the best deal. John Eagle sold me a brand new TL for $34K that time, and Gillman tried to sell a used for $31K. Unfortunately Acura stops making TL from 2015, and John Eagle does have a 2013 or 2014 TL available.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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