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Planet Ford Hwy 59

19000 Eastex FreewayHumble, TX 77338
1-877-595-98491-877-595-9849
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

Planet Ford of Humble/Kingwood is a Certified Blue Oval dealer and is committed to customer satisfaction. Our award winning sales, service, parts, and body shop are here ... Read more
Planet Ford of Humble/Kingwood is a Certified Blue Oval dealer and is committed to customer satisfaction. Our award winning sales, service, parts, and body shop are here to serve your needs. Call Daniel Fraleigh at 888.381.1179 for an appointment and let us show you what we have to offer. You won't be disappointed!

Why You Should Buy a Used Car From Us

Planet Ford of Humble/Kingwood is a Certified Blue Oval dealer and is committed to customer satisfaction. Our award winning sales, service, parts, and body shop are here ... Read more
Planet Ford of Humble/Kingwood is a Certified Blue Oval dealer and is committed to customer satisfaction. Our award winning sales, service, parts, and body shop are here to serve your needs. Call Daniel Fraleigh at 888.381.1179 for an appointment and let us show you what we have to offer. You won't be disappointed!

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
Powered by
  • 2.2
    Customer Service
  • 2.1
    Quality Of Work
  • 2.5
    Friendliness
  • 1.9
    Overall Experience
  • 2.3
    Price

Dealership Reviews

1 - 5 of 41 
Attorney211/21/2014 11:07:15 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Kramer (manager) Randall Reed (owner)
Randall Reed and his owner partner Kramer are nothing but crooks that try every trick to cheat you out of all the money you have. You should rally forget about playing games with Planet Ford in Humble or any of the other Randall Reed owned car dealerships of his. They got kicked out of the BBB for cheating people.
tcampbell34710/16/2014 07:52:31 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Juan Barcenas,Juan Barcenas,David Asher
Saw the car on auto trader. Newly listed no price. Talked to salesman who quoted me 13991.00. Made agreement after financing. Next day was listed at 12541 so called salesman and said would get it for listed price. Drove almost 2.5 hrs to get it. Before arriving salesman called and said car was not ready. Drove back home. Contacted salesman today and amazingly new tires put the price back to 13991. Even though still listed for 12541
safmath7/08/2014 02:38:25 PM
4.0
Overall Rating
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:James McDonald
I bought my son's first car from the used car guys at Planet Ford. The sales rep was new to the company but seemed like a nice guy. Car has been a solid vehicle for my son's first vehicle.
WillG416/20/2014 09:03:55 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Trey
My second car purchase from Planet Ford Used Auto is one of the worst consumer experiences of my life. I returned because my 1st experience was time consuming, but I can say that the internet sales manager at the time was attentive and listened. He wasn't pushy and I believe his professionalism allowed me to make the right purchase. This was why I returned; however Victor no longer works there. The 2nd time around I had to deal with pushy over zealous salesman. We almost walked away to go to Tejas Toyota 4 times. The salesman named Trey promised things that he could not bring to fruition. He constantly tried to up sale my wife. It took Mark a finance person and Richard the Use Auto Sales manger to finally get me to sign a deal. The salesman had no real concept of numbers and could not give me any realistic answers, which is why Mark stepped in. After Richard offered an ok warranty and convinced me that it makes to buy a Ford vehicle from a Ford dealership. There are upholstery issues that they agreed to fix. We came at the agreed upon time and date for repairs. Once at the dealership we were constantly put on the back burner. My wife had to miss a day of work as a result. After all this time the upholstery is still not up to par. There is still a stain on the back seat and visible sub-par patch work to a cigarette burn. We had to call multiple times and no one returned our calls to establish a time to being the SUV in for repairs. Also I left a message for the president of the dealership and never received call back (kwilliams@planetford59.com). It is several weeks later and my is complaining the A/C is not working correctly nor has she received her plates. A couple of weeks later I brought my pre-owned Ram 1500 from Enterprise Car Sales and had much better experience. My salesman was Jim Winkle and he had me in the truck with financing in less than 2 hours. I've also received my plates in the mail a week ago. Don't waste your time or money on bad customer service. Ironically if I had asked around prior to my purchase I would have know what expect. Four friends and similar experiences.
michwolv6/04/2014 09:59:34 AM
4.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Kameron
I went in with the intention of test driving a truck that I wasn't sure I could afford and walked out paying several thousand dollars less than the lowest price I saw on true car. They were very friendly. Of course they applied some pressure, but it was less than the several other dealerships that I visited in the preceding week. If I had one complaint it would be that they keep calling asking if I'm satisfied.
Randall Reed's Planet Ford responded to this review
6/20/2014
We appreciate you shopping at Planet Ford in Humble. We are so pleased to read that you are totally satisfied. Thank you for taking the time to share your feedback. Please let us know if we can ever be of any assistance. We hope you enjoy the new truck for many miles down the road!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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