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Planet Ford Hwy 59

19000 Eastex FreewayHumble, TX 77338
1-888-381-11791-888-381-1179
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

Planet Ford of Humble/Kingwood is a Certified Blue Oval dealer and is committed to customer satisfaction. Our award winning sales, service, parts, and body shop are here ... Read more
Planet Ford of Humble/Kingwood is a Certified Blue Oval dealer and is committed to customer satisfaction. Our award winning sales, service, parts, and body shop are here to serve your needs. Call Daniel Fraleigh at 888.381.1179 for an appointment and let us show you what we have to offer. You won't be disappointed!

Why You Should Buy a Used Car From Us

Planet Ford of Humble/Kingwood is a Certified Blue Oval dealer and is committed to customer satisfaction. Our award winning sales, service, parts, and body shop are here ... Read more
Planet Ford of Humble/Kingwood is a Certified Blue Oval dealer and is committed to customer satisfaction. Our award winning sales, service, parts, and body shop are here to serve your needs. Call Daniel Fraleigh at 888.381.1179 for an appointment and let us show you what we have to offer. You won't be disappointed!

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
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Dealer Ratings

24-Month Overall Rating
  • 3.1
    Customer Service
  • 3.5
    Quality Of Work
  • 3.3
    Friendliness
  • 3.0
    Overall Experience
  • 3.5
    Price

Dealership Reviews

1 - 5 of 50 
Rodrigo8/20/2015 03:40:20 PM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Juan Ariza, and a "sales manager"
I would never recommend buying a pre-owned car from this dealer. They dont know how to keep their word. They change their mind every 15 minutes by increasing the price. I doesnt matter if they wrote it down, was verbal, by phone... I had a deal with Richard Ramon, then he regret and "sold" the car... the following day I got a call from Juan Ariza, he wanted me to drive from Sugarland to Humble to buy a car, he knew the price Richard and I agreed. So I showed up and the price went up 1,000 USD and Richard had a day off.
Tracibelle8/19/2015 09:23:51 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Nick, Shirley
I have driven Ford's for 30 years. They are well made and dependable! We recently moved back home after living in Florida for 17 years. Our Ford needed maintenance work. We took our vehicle to Randall Reed's Planet Ford. It started as a bad situation and turned out to be the best decision we made by taking it there. Once I pointed out my disappointment to Jeff the Service Director things began to happen. The Service Adviser's, Mechanics team and the Detailing Department bent over backwards to take care of our needs. We got a rental Mustang for free and they detailed cleaned it for free. I think the repair and service department contain hard working and honest people! They turned the situation into a very positive experience! I highly respect and appreciate all of them and would recommend the service department to anyone! Thanks for reading my review. Sincerely, Traci ??????
Randall Reed's Planet Ford responded to this review
8/20/2015
Tracibelle, Thank you for choosing Planet Ford and for allowing us the opportunity to earn your business. We appreciate your kind praise and review. Should you need anything down the road, please let us know.
Annettedeleon7138/17/2015 10:28:27 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Freddy P. JR
I would like to say thank you Mr. Freddy P Jr in new car sales for assisting me in buying a used 2013 Ford F150 pickup. Thanks for keeping the price where i wanted it and FOR your knowledge and patience you demonstrated to me..You are a great asset to the team at Planet Ford and i look forward to more car sales from your dealership soon.
Laura S.7/07/2015 11:39:37 PM
1.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Jeff Stapp,Mike Aguilar
Called about a truck listed online. Guaranteed us it was there and ready to show. Made it known we were serious buyers. Drove an hour through rush hour traffic and were told it had just sold. They called three times to confirm our appt. in a two hour period, but couldn't tell us the truck sold. No one at the dealership really cared! I agree, I think it is definitely the policy of Randell Reed. I have purchased 3 cars in the past 4 years and have had amazing experiences through other dealers!
Randall Reed's Planet Ford responded to this review
8/20/2015
Hello Laura, At Planet Ford in Humble, we pride ourselves on our award-winning customer satisfaction. I can assure you our team does care and would like to learn more about what happened so that we may further assist you. We have no way of contacting you as this review doesn't provide information, but we invite you to contact our General Sales Manager at ajones@plametford59.com.
Accurate CNC LLC6/11/2015 09:51:12 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Chris Griffin
I usually am not a Ford guy but once I test drove the 2015 f150 Platinum FX4 it really got me thinking why not? Kevin Norris had went up and above to get me into this truck and I actually test drove the truck twice on two different days as I was on the fence about it. Throughout the process Kevin was there to answer any questions I had. This was my 23rd vehicle purchase and first with Planet Ford in Humble so I've been thru the process of buying many times but this one was one of the best ones and glad Kevin Norris talked me into the truck. We even had the windows tinted there so when I pick it up its road ready and they did an excellent job.
Randall Reed's Planet Ford responded to this review
7/08/2015
Thank you for choosing Planet Ford in Humble for your new 2015 Ford F-150. We are so happy to hear that you not only loved Ford, but the service you received from Kevin and our team. WE hope you enjoy the truck for many adventurous miles. Please let us know if we can ever be of assistance.
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