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Texan GMC Buick

18225 Highway 59 NHumble, TX 77338
1-888-812-26751-888-812-2675
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Parts & Accessories
  • Internet Access
  • Comfortable Waiting Area
  • Delivery Options
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Why You Should Buy a New Car From Us

At Texan GMC Buick, We live by a simple, yet Golden Rule - You'll find that we treat our customers as we would like to be treated. We invite you to be our guest at the n ... Read more
At Texan GMC Buick, We live by a simple, yet Golden Rule - You'll find that we treat our customers as we would like to be treated. We invite you to be our guest at the new state of the art facility--just finished with your comfort and convenience in mind. We have friendly, knowledgeable sales staff standing by to help you find the New GMC or New Buick you deserve! We also have certified, skilled technicians to service your vehicle and keep it running like new for years to come. Come see us!!

Why You Should Buy a Used Car From Us

At Texan GMC Buick, you can expect to be treated with respect and made to feel right at home. Our friendly knowledgeable sales associates are standing by to help you find ... Read more
At Texan GMC Buick, you can expect to be treated with respect and made to feel right at home. Our friendly knowledgeable sales associates are standing by to help you find the vehicle that's right for YOU. You'll find a great selection of GM Certified vehicles that go through 172 point inspection to offer the reliability and purchase benefits you would expect with a new BUICK or new GMC. We also offer CHEVROLET FORD DODGE TOYOTA HONDA JEEP and more! Come see us Today!

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
Powered by
  • 1.2
    Customer Service
  • 2.0
    Quality Of Work
  • 2.3
    Friendliness
  • 1.2
    Overall Experience
  • 2.0
    Price

Dealership Reviews

1 - 5 of 10 
pam2wise8/30/2014 09:00:37 PM
1.0
Overall Rating
Customer Service
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Larry Pate - he was awesome, it was the one they paired us with next who treated us poorly...
Worse Dealership EVER!!!! After spending two weeks working with a Salesman and Sales Manager, I thought we had a deal. My husband and I drove from Cleveland to go sign papers and pick up our New Buick Encore, and what we walked into was HORRIBLE... Everything from the past two weeks seemed to have gone out the window. They paired us with a different Salesman and started the entire car buying process over. After I had enough, they didn't want to give me back papers I had taken to them, nor the keys to my trade. I told them they were all liars and game players and I was leaving. The situation was so bad that I am going to write a letter directly to GMC. GMC deserves to know how horribly they treat people. I purchased my 2014 Buick Encore from Wiesner in Conroe and I could NOT be happy with the deal and how EASY Wiesner made it. No games, excellent value on my trade, Car Pro Dealer incentives and other discounts, PLUS 0% financing. It doesn't get better that that!!! AVOID TEXAN!!!
Texan Buick GMC responded to this review
9/02/2014
We apologize for not having made the car buying process easier for you. We can understand your frustration, and although you purchased a car from another dealership, we’d like to discuss your experience with you to see if there is anything we can do to make it right. Please contact our General Manager, Bert Brocker, at (281) 359-3600.
pjpalese7/01/2014 02:20:17 PM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:General Manager
In my years of experience with this dealership I have come to realize that it should be AVOIDED at all costs. The General Manger just called me in response to my survey.....apparently he was NOT happy with it and wanted to take the opportunity to make sure that I knew about that. HE ALSO TOLD ME THAT HE WOULD PREFER THAT I NEVER BUY A CAR FROM THEM AGAIN. Assuredly, that will be very easy to do. You are playing Russian Roulette when doing business with Texan Buick GMC. I have purchased 2 cars from them..... they will lie to you....they will try and cheat you.....and they could care less.
cl1236/18/2013 06:29:31 PM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Rex, Lionel
I had to take my car here as it was a recall that needed to be done. I was given a 2 hr estimate so brought my 2 yr old. After 3 hrs was told 30 mins more for 3 1/2 hrs. Not until I was there 5 hrs was I approached and offered any service. The person actually asked me 'not to blast them on my survey' and offered to fill my tank and give a detail package. I accepted the gas but will never go there again. I appreciate the offer but to me customer service is honesty not trying to kiss up to someone you have lied to for 4 hours. Very disappointing and frustrating. They tried to make it up to me but I hope next time to the next person that shows up with a small child they try being honest and not repeat the debacle that I encountered. It seems as if this dealership has no interest in service unless they fear a bad review. I would not recommend them, nor will I go back.
jrob02176/14/2013 06:20:28 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:James Pierce
If you want a dealership that totally neglects you after the sale purchase your car from Texan GMC Buick. We have had problems from them from day 1. 1st, after my husband signed all the paperwork for the sale he was informed that there was only 1 key to the vehicle (2011 Buick Regal). The keys to that vehicle cost $700. They were not willing to give him a 2nd key until he threatened to cancel the sale. They told him he'd have the key in 2 weeks. After 4 weeks I called the salesman to check on the key and the license plates. I left 4 messages, no one called me back. I finally got him on the 5th try. He said he would look into and call me back. I waited 2 days, no call. I called again. He said "Oh, no one got in touch with you? Let me check into that and I'll call you back. 2 days later no call. My husband called the sales manager. The sales manager (James Pierce) did return the call, said that the key was at the dealership and that we hadn't received the plates because there was an additional inspection that needed to be done because the car was from out of the state. This should have been done prior to the purchase. They wanted me to bring the car back for the inspection and for the trouble they would fill my gas tank. Also I would be able to pick up the key at that time. This dealership is 40 miles away. I drove out there on a Saturday. When I get there the service department doesn't know anything about the "free gas" also they have lost the key. I am furious. The service manager says he'll order another key and that he would next day air the key and the plates to me the following Wednesday. He did fill my tank. I wait until Thursday, no key no plates. I call the service manager and he says he has the key and that he was just waiting on the plates. I asked that he send the key before they lose it again. He did. We have the key now but no plates. We bought the car back in March. Today is June 14th. No one from the dealership will return my call. I got so frustrated 2 days ago I called the General Manager. I looked him up on the internet and the funny thing is he answered the phone. He first told me to call the controller. I think he could hear the frustration in my voice so he offered to call the sales manager and said he didn't know why the man hadn't returned my calls. Later that evening someone called my husband and left a message saying that the plates would be next day aired. Guess what? NO PLATES THE NEXT DAY!!! OMG!!! Run do not walk from this dealership! I love the car but wish we'd bought from David Taylor. They really understand how to treat a customer. I've used their service department twice now and will NEVER go back to TEXAN GMC BUICK.
ktm25012/31/2012 06:22:34 PM
2.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Nelson
Price does not sell cars at this dealership. The staff was friendly and helpful, but when it came to price they were giving me the same price I could have received without a trade that was advertised in the paper by another dealership. I did not accept the deal and left. They called me three times to come in at the end of the year sale for a good deal on my truck. I returned to the dealer with an ad from another dealer and asked them to meet the price. They showed me a demo at that price and when I tried to negotiate for the vehicle, they wanted $2000 more for the demo with the exact same equipment. It was very confusing to us. I guess they only wanted to sell if they get over on you, like taking your trade for nothing.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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