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Tomball Dodge Chrysler Jeep

23777 State Highway 249Tomball, TX 77375
1-866-957-05691-866-957-0569
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

To get the advertised price you must print out and bring your confirmation number into an Internet Specialist at Tomball Dodge. You will receive an extra $500 towards the ... Read more
To get the advertised price you must print out and bring your confirmation number into an Internet Specialist at Tomball Dodge. You will receive an extra $500 towards the purchase of an extended service contract with your confirmation number. Offer only valid with a printed confirmation number.

Why You Should Buy a Used Car From Us

To get the advertised price you must print out and bring your confirmation number into an Internet Specialist at Tomball Dodge. You will receive an extra $500 towards the ... Read more
To get the advertised price you must print out and bring your confirmation number into an Internet Specialist at Tomball Dodge. You will receive an extra $500 towards the purchase of an extended service contract with your confirmation number. Offer only valid with a printed confirmation number.

Languages Spoken

  • Español

Dealer Disclaimer

Please be aware that we make the best effort to list correct options and prices. Occasionally errors can occur do to human error and or electronic data not transmitting p ... Read more
Please be aware that we make the best effort to list correct options and prices. Occasionally errors can occur do to human error and or electronic data not transmitting properly. Tomball Auto Group is not liable for those errors and advises customers to verify details. Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price. Internet Price on our new models are based off of TBD discount and all applicable SW Business Center rebates and incentives. Prices do not include dealer adds.
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Dealer Ratings

24-Month Overall Rating
  • 3.9
    Customer Service
  • 3.9
    Quality Of Work
  • 4.1
    Friendliness
  • 3.7
    Overall Experience
  • 3.8
    Price

Dealership Reviews

1 - 5 of 115 
Gdominguez11/18/2014 08:42:09 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Anthony Cruz
This was the best car buying experience that I have a ever had.. Was in and out with then 5 hours with my new dodge charger .. Last year when we has purchase a vehicle in another dealer it took them two full days to process all the paper work. At Tomball Dodge they get down to business and get u all set in couple of hours.. I wouldn't mind coming back for my next car here. Thank you Anthony Cruz
sam g11/07/2014 03:17:17 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Frank Oloh
Customers do not go to Tomball dodge, I do not recommend anyone to purchase or service their vehicles with Tomball Dodge, in my opinion anyone who needs to buy a vehicle should go to spring dodge. My buddy bought two of his trucks from over there in the same month and they treated him like family. At spring dodge they call you to see how you’re doing even after the deal has been made unlike Tomball dodge they treat you with disrespect and they do not follow up on their agreement. My sale guy Frank Oloh is not the person people should be talking to. My problem was when I bought my truck that it had to have the navigation system set up because I will be doing a lot of traveling, I stated it in the office when I bought my truck and on top of that my buddy was there to back my statement. You know what else make its funny if I am not mistaken a good sales person should be there all the way till the end where the buyer drives off the dealership, Frank Oloh was not even there when I drove off. He did that so that I will not be able to ask him about our agreement there sales people told me to talk to frank and he should get it for you if that was part of the agreement. on top of that he send me a message saying that my package was a lone star ram, What difference does it make what package it is, deal is a deal and Frank is a liar and if he agrees to it later he tells you a bull shit answer like you can buy for X amount. Frank is the worst car sales man I have ever dealt with. After I bought my truck, the same guy who bought the two trucks from spring dodge went up to him to ask him about trucks because at the time he was in the market looking, he totally pushed him aside and ignored him, in my opinion that’s a bad sales man.
ronniefontenot11/02/2014 11:48:37 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Sammy Elahmad
My name is Ronnie J Fontenot. My family and I relocated to the Tomball area immediately following retirement from the U.S. Federal Government in September 2008. Looking around various car dealerships for reliable transportation, we ultimately settled with the purchase of a 2009 Dodge Journey from Tomball Dodge. We still own the 2009 Journey with its low mileage and still "Looks-Like-New" condition. I have always believed that "if you take care of your transportation, it will take care of you"....and it really has. Over the years it has been my great pleasure to witness several individual performances of such high caliber and quality that meaningful recognition was unquestionably warranted. This review deals with one such performance by Mr. Sammy Elahmad of which I endorse a "Five Star" rating. On September 21, 2014, I arrived at Tomball Dodge without an appointment to have my 2009 Dodge Journey service due to a Safety Recall Notice L25/NHTSA 14V-373, the Frequency Operated Button Ignition Key (FOBIK) which may not fully seat in the "ON" position upon starting the vehicle, which could increase the risk of a crash under certain driving conditions and increase the risk of occupant injury during a crash. Tomball Dodge was extremely BUSY that morning with many vehicles already in the service bays being attended to, coupled with other vehicles - including mine - just "rolling in" lining up in the service line to be assisted to by a SERVICE ADVISOR. Despite the deluge of vehicles being serviced or waiting to be serviced, Mr. Elahmad's immediate attention to my needs was "Five Stars". My experience at Tomball Dodge has always been GREAT! Mr. Elahmad is customer service oriented; always professional and courteous. Someone who really cares about the customer. Each time I bring my 2009 Dodge Journey in for servicing, it is a pleasure seeing Mr. Elahmad standing behind the service counter. Tomball Dodge has an EXCELLENT employee in Mr. Elahmad. My "Five Star" rating of Mr. Elahmad early on in this review is spot on. Keep up the Great Work!
bdurdin10/29/2014 11:00:20 AM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Mark W
We are buying my wife a new Jeep Grand Cherokee Overland. The initial visit (10/24) was very good and a salesman "Mark" took us on a few test drives. I told him we would call the next day and come back to see him and he agreed. After deciding on the equipment package overnight, I called the dealership on 10/25 and was told "I haven't seen him, he might not be coming in", so I texted him. Never a reply. We decided to go up anyway and talk to someone else. Another salesman (didn't get his name) quickly sat us down and we told him what package my wife wanted on the Jeep. He came back a short time later telling us there was one vehicle like that and it was near Dallas and trying to push what inventory they had there in 2014's. While we waited for over an hour at his desk, he said he was texting and calling the dealership to see if they would release it. After giving him my preferred supplier pricing from my company, he said it would cost $1200 extra to get that vehicle here and that he would split it with me. I told him we could order one (6 weeks to get in) and he said I would have to put $1000 down to do that (not hold my check but cash it). We left and drove straight to Northwest Dodge on 290 near Hwy 6. They located the same Jeep Grand Cherokee and it is here 2 days later and we pick it up tonight. No extra charges and they sold it to us $1500 cheaper (rebates and incentives Tomball "forgot" to include). Northwest told me they would order one if for some reason they couldn't get that one and no I wouldn't have to put $1000 up front down. I was told that dealers have an entire department that handles vehicle swaps and it was an unspoken rule they didn't call on Saturdays, much less salesman to salesman. I still have not heard anything from Tomball 3 days later. I guess they just weren't making enough money on the deal. Make the short drive to Northwest Dodge/Jeep/Chrysler - you won't regret it.
Justin Pogue10/23/2014 05:54:05 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Kyle Gagliardi
2011 dodge charger I took my car in for a safety recall. Had to leave it. Was called at work with safety recall completed but found a defective speed sensor on right rear. Told them I can do it, just sell me the part. I was told it was a very involved process including removing the wheel well to access. Didn't have that much time so I agreed. Tech logged .6 hours on recall and 1.5 hours on speed sensor (total 2.1 hours). Dash cam recorded 62 minutes from time it was driven into the shop and parked after a test drive. Looked at it when I got it home and I could have changed it like I told them I could without even lifting the car or removing the tire. Was charged 195.00 for 20 min of labor on a 19.95 part. Do yourself a favor and get your service done somewhere else. JP Cypress TX
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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