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Lexus of Clear Lake

18160 Gulf FreewayHouston, TX 77546
1-855-493-99231-855-493-9923

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Parts & Accessories
  • Customization
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

CALL THE INTERNET DEPARTMENT AT 866-586-4062 FOR SPECIAL INTERNET PRICING AND DISCOUNTS OR COME IN AND ASK FOR OUR INTERNET MANAGER.

Why You Should Buy a Used Car From Us

CALL THE INTERNET DEPT. TOLL FREE TODAY 866-586-4062. We offer quality used and certified Lexus inventory in addition to Honda, Infiniti, Nissan, Toyota to name a few. W ... Read more
CALL THE INTERNET DEPT. TOLL FREE TODAY 866-586-4062. We offer quality used and certified Lexus inventory in addition to Honda, Infiniti, Nissan, Toyota to name a few. We have helped customers locally, nationwide and internationally. A few of our local customers are from Clear Lake, Friendswood, Galveston, League City, Houston, Pearland, Sugar Land, & Missouri City. Call today to take advantage of our great deals!

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price. Car may have minor road chips, light scratches, wheel scuffs, etc. Depending on the age of the vehicle, normal wear and tear should be anticipated. We may or may not have all the keys and floor mats.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.0
    Customer Service
  • 4.0
    Quality Of Work
  • 4.1
    Friendliness
  • 3.9
    Overall Experience
  • 4.1
    Price

Dealership Reviews

1 - 5 of 40 
levelonedc54/10/2015 03:07:21 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Ryan Rodriguez
Bad service department. We had a terrible experience yesterday 4/9/2015 for recall service. Will not recommend Lexus to anyone and will not buy Lexus ever again. Service adviser RYAN RODRIGUEZ made no attempt to speak with us and told us to reschedule because they were too busy. Brought in my Lexus IS250 for a fuel gasket recall that may cause fire. I had a 1030 appointment and brought someone to pick me up while car is the shop for an est 4 hours of work per letter received by Lexus. Arrived at 1015 and was told to wait for our service adviser RYAN RODRIGUEZ. 15 minutes passed and it was 1030 we checked in with the friendly receptionist and she told us he just stepped out and will call us up shortly. Ryan came and shouted for a Cindy with no response and left. I received a phone call with voice-mail that he was looking for us and called me Cindy. We walked up to the receptionist and told her what had happened and she went to get him and he was nowhere to be found. Told us to wait again. Another 15 passed and we asked for him again. He was busy with someone else. At this point we realized he skipped us. We ask for someone else to help us. Receptionist talks to him again and he walked out to the receptionist and told her to have us reschedule as they don't have a loaner available. I am baffled, we didn't need a loaner. I just came to drop the car off and I've been waiting 45 min to drop my car off. I asked for someone else or even a supervisor after the 4th attempt to just drop my car off and all I get was wait for Ryan who I overheard told me to reschedule. When I did get to talk to a manager. JESSE RODRIGUEZ he told me that he will take care of it and took down my number so he could call us when its done. Got a call at 1300 by Ryan called saying the car will be done tomorrow at noon. I asked for loaner and he says he is out of loaners. I ask to speak to Jesse the manager and he tried to get him for me and came with some excuse and told me that they will try to get a second team to have it fixed by today or find a loaner for me. Car was done at 1700 and picked it up. RYAN who I saw in his office didn't even want to see me, he made the receptionist give me the paperwork to sign. No explanation of what was done to the car. The paperwork shows they did more than one recall. When I dropped of the car I didn't sign anything. They didn't call me to tell me what was going too get done. I came in with the intention of looking for another Lexus while my car was in service and will never consider Lexus ever again. Lexus standards are higher than any other brand as they compete with BMW or Mercedes and this stint really shows they need to improve on their professionalism and customer service. I praise the receptionist for good service as she sensed that we were getting upset and trying not to show it. She went to get the manager when Ryan was too busy on the 4th attempt to have someone else to just accept the car for our appointment. Jesse the manager tried to get everything squared and would look for where the miscommunication occurred. I did not hear from him and see him. Really bad customer service. Will be looking to trade in car with BMW next.
sandraleahey2/26/2015 11:11:22 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Ricky Walls
Always a wonderful experience with Ricky Walls as my service adviser! He listens to my concerns and has a loaner for me; he is the greatest!
bok2/07/2015 08:59:52 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:JT
Went to lexus clearlake for alignment check and car wash. Service advisor JT doesn't know good customer service and doesn't know how to do his job. Asking us what to do with the problem instead of him diagnosing the problem and tell us what's the fix. So disappointed. Then worse when we got home we found scratches so deep that paint were scraped. Don't come to this dealership lexus clearlake for any service or you will be miserable.
Lexus of Clear Lake responded to this review
2/18/2015
We sincerely apologize for what occurred and completely understand your frustration. We have discussed this with the car wash company and they will be covering your repairs. If there is anything we can do for you, please let us know.
Randy1/05/2015 10:24:16 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Johnny
I purchased a Jaguar XK online from Lexus of Clear Lake. My questions were answered quickly, often after hours by the sales representative Johnny. Since I was hundreds of miles away I had an independent inspection done on the car. The results of the inspection confirmed the car to be everything I was told, and even nicer than I expected. I would definitely contact Lexus of Clear again when looking for another special vehicle.
Gina H11/17/2014 10:54:39 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:James Myers
I had a great experience at Lexus of Clear Lake. James Myers is outstanding and a true asset to Lexus of Clear Lake. He was very pleasant, knowledgeable, professional, and helpful. He goes above and beyond for his customers. I am very pleased with the exceptional customer service I received at Lexus of Clear Lake and my new car. :) Thanks again!
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