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Bluebonnet Supercenter

1875 Hwy 81WNew Braunfels, TX 78130-6469
1-888-350-91451-888-350-9145
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Looking for someone you can trust? Tired of the back and forth? Need someone honest who will take care of your needs? We are that dealer, give us a shot to earn your busi ... Read more
Looking for someone you can trust? Tired of the back and forth? Need someone honest who will take care of your needs? We are that dealer, give us a shot to earn your business!

Why You Should Buy a Used Car From Us

Looking for someone you can trust? Tired of the back and forth? Need someone honest who will take care of your needs? We are that dealer, give us a shot to earn your busi ... Read more
Looking for someone you can trust? Tired of the back and forth? Need someone honest who will take care of your needs? We are that dealer, give us a shot to earn your business!

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Dealer Ratings

24-Month Overall Rating
  • 2.4
    Customer Service
  • 2.9
    Quality Of Work
  • 2.9
    Friendliness
  • 2.0
    Overall Experience
  • 2.7
    Price

Dealership Reviews

1 - 5 of 29 
rwolfe1411/27/2014 08:20:18 AM
1.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Jason Gonzalez
Told loan was approved for my daughter, drove 4 hours from the valley. When finally in finance, they say no! need a cosigner. Broke her heart. Did not even make an attempt to help her, made smart xx remark about putting her in an escort when she was already driving a vehicle superior to it. Smug, condescending, and unprofessional. People you can do better than these guys. Stay away.
TLandreth11/02/2014 10:31:42 PM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Victor/brad/jerome
Found a truck online sent deposit in saleman on vacation. Ended up changing trucks to buy a new one. Salesman Brad did not show us 1 thing about truck. Talked to other salesman 3days after buying truck. Busted radio speaker. Sales manager Victor "just bring it back", easy to say we live 60 miles away. Wess one of the owners was also very little help. Love my truck, just sad to know that no one appreciates the customer. Come to find out Bluebonnet has a dealership in San Antonio thats even open on Saturday. Learn this from someone in service, not anyone in sales. This just goes to show you that they have no respect for other people time or gas money. Also wanted some add on (leather seats, larger tires etc) was never offered anything extra. Really goes to show you that the sales team is very weak. But after dealing with some of the folks at the top, it shows the apple don't fall far from the tree. I work in the oilfield and can let lots of folks know why I would never recommend this dealer to anyone. Hard to believe they can fool so many people. Scale of 1-10. Maybe a 2.5
Bluebonnet Motors Inc responded to this review
11/04/2014
Kinda sad got phone call from salesman today, only after his boss told him to call.
diamondmaxx9/03/2014 09:39:36 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:service dept
1st experience - few years ago went to BB Ford and stood in entryway and no salesperson was available. Then a female salesperson spoke to me from about 25 ft. only in regards to what was I interested in. She never moved from her perch across the counter of the receptionist; 2nd experience - took vehicle to BB Body Shop for painting and repairs. They didn't listen and had to take it back a 2nd time to paint the mirror that they missed after I pointed this out initially. Communication from the lady service technician was spotty at best; 3rd experience - called BB Jeep early in the morning (after dealership was open) but got voice mail. Left message to call me. Never returned my call; 4th experience - called the service dept to schedule a recall appointment. Was sent to service and explained what I needed and the service person said a service writer would call me to schedule. That was approx 24 hours ago; How do these people stay in business?? Must be so much business in town, they don't have to provide even mediocre customer service.
tko61713/18/2014 02:25:16 PM
2.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Alejo Guerra
I have bought from BB since 2006 purchasing four new cars from them over this span. I recently visited them again for my fifth new car, same salesman even, and couldn't understand why they would let a returning customer leave unhappy. I guess they are selling enough cars in this economy not to have to worry about customer satisfaction anymore? I walked away from their proposed deal (it was an average deal that anyone off the streets could get - nothing special at all) and within 48 hrs, Northside Ford in San Antonio beat their deal easily. Not only was the price for a returning customer bad but my salesman made me go through the same old dealership haggling. In the past, I have told this guy that I will tell you my out the door price, all you have to do is say you get do the deal or not, simple as that. Blue Bonnet just lost a customer that buys a new car every few year (multiple new cars BTW) and who has his entire family use their service department for all of their vehicles needs. So long BB!
Unbiased2/02/2014 07:31:49 AM
2.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Used car salesman
Drove a used truck to have my mechanic check it out. I told salesman I wanted it. While my mechanic had vehicle, it was sold to someone else who showed up later that day. As was not called to see if I wanted the vehicle. Obviously, I did or I would not of spent the time or money to have my mechanic check it out.
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