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Freedom Chevrolet

13483 IH10 WestSan Antonio, TX 78249
1-866-933-24051-866-933-2405

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

We can take the hassle out of buying your next vehicle. We provide excellent customer service. Our goal is to make you a Satisfied Customer. Make sure you ask for the int ... Read more
We can take the hassle out of buying your next vehicle. We provide excellent customer service. Our goal is to make you a Satisfied Customer. Make sure you ask for the internet department to insure that you get the lowest price available.

Why You Should Buy a Used Car From Us

We can take the hassle out of buying your next vehicle. We provide excellent customer service. Our goal is to make you a Satisfied Customer. Make sure you ask for the int ... Read more
We can take the hassle out of buying your next vehicle. We provide excellent customer service. Our goal is to make you a Satisfied Customer. Make sure you ask for the internet department to insure that you get the lowest price available.

Languages Spoken

  • Español

Dealer Disclaimer

WE DO NOT WHOLESALE TO OTHER DEALERS! Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees ... Read more
WE DO NOT WHOLESALE TO OTHER DEALERS! Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price. Buyer Responsible For All Shipping, Or Just Fly Into San Antonio International Airport And We Will Pick You Up. Call Us At: 866-933-2405 OR visit Freedom Chevrolet at www.freedomchevy.com.
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Dealer Ratings

24-Month Overall Rating
  • 3.3
    Customer Service
  • 3.4
    Quality Of Work
  • 3.5
    Friendliness
  • 3.1
    Overall Experience
  • 3.7
    Price

Dealership Reviews

1 - 5 of 36 
OJD8/26/2016 04:00:09 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Sauce
A/C breaks & the starter has issues too. All on the same day could Not purchase warranty it was available so now I know why.
Birdie12348/25/2016 11:24:24 AM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Service Mgr and General Manager and GM Manager
This pertains to customer service and sales management. Goes back to 2013, purchased a brand new 2013 Silverado LTZ. the day I drove off the lot, the truck would shake real bad. Being service was closed, it took the sales rep 3 weeks to set up an appointment. Sales rep blamed service, service blamed sales. Issue never fixed, was mad because of their delay, they would not take truck back and i was stuck with problem. Truck shook so bad the passenger seat look like it was going to go through windshield. Showed them videos and pictures and then my sensors started messing up for rear parking. According to dealer nothing was wrong with truck. Even with all the proof i had. After a over a year, finally they accepted lemon law. Another dealer confirm the issue and found out this was a dealer trade truck. Which would explain why they couldn’t find truck in their system. But they still short handed me 4k. Now, i got a 2014 Silverado high country. Their top of the line, 55k truck. When the deal finally went down, i was going to get a brand new truck with 8 miles on it. Come to find out, they traded that truck to Devine dealer. So now another day and now got a truck that was driven to and back from Devine. Now truck had even more miles, 100 to be exact and bass on stereo to max. Then, it leaked from roof. They first fixed the satellite, then they messed up headliner, it rattled. Leaked again, Then they replaced seals around moon roof. They. messed up headliner again. Then leaked again, the replaced the moon roof and seals, make them replaced headliner which they had to pop windshield out. They replaced windshield 3 times, they scratched my truck, they broke my light switch, the rear view cover, and headliner is now warped around moon roof and still raddling. Till this day theu cannot fix the raddling and every time it goes to dealer, they brake something else on truck. And guess what happen now, my truck is leaking water again. GM sales, general manager from dealer and service manager still don’t want to accept this is lemon. By lemon law if you cannot fix vehicle they have to buy it back. Two main issues, leak and headliner raddling. Now they want to fix the satellite yet again. Beware, I recommend buying from a dealer that will work with you and accept the lemon law. Both trucks have been at dealer more than what i owned them. I have escalated up the chain and finally working with attorney to file lawsuit against dealer. Do go to this dealer or service dept. If you do, check your vehicles that nothing else is damage and that they fix the problem correct. Could be my bad luck but I have seen in person other customers psssss that they did not address the issue at hand. Hope this helps with your decision from buying from this dealer.
Stingray 168/25/2016 12:16:12 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Romel ECHAURI
I thought freedom was a 'dieing service' dealership. Had lost all hope in freedom service department. Until my recent service. Taking in my 2016 corvette for some warranty work, when a new service advisor by the name of ?ROMEL ECHAURI? Changed my opinion on this service department. His customer service and building a long lasting customer relations is 'Top Notch'. Freedom Chevrolet should really value his his partnership. In fact I would suggest that freedom reevaluate they're servicing approach and relations/standards to be at par with Mr. ECHAURI. I am now looking to have Freedom as my primary servicing facility for all my automotive needs. Thank you Mr. ECHAURI and freedom thanks you too, for I am forwarding the survey throughout my engineering company and Affiliates. Jovan martinez 2016 stingray Copy
Annie5/28/2016 12:35:01 PM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Rick
Oil change Service, even with an appointment takes 2- 2 1/2 hours. One change resulted in an oil leak that took three visits to get fixed. The tech had damaged the filter and they didn't pull it until the third time we took it in. Last visit. Service Manager pulled all techs off for a meeting on customer time. When I talked with him he said his meeting were important and he didn't think waiting over 2 hours was that bad. Never apologized. I asked to speak with General Manager but he never came. Another service writer ended up giving me the service for free and apologizing but that should have come from a manager. I will never go back. Service writers are nice but don't have a great situation to deal with.
Mike4/28/2016 05:23:15 PM
2.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Three service guys
Ive walked in 4 times and each time they are stuck on their computers and say we'll be right with you. I remind you this is a Service center where people should one first. Then 10 mins later someone comes to get you. Get up out from behind the computer, smile, shake there hand, introduce yourself and remember why you have a job. That computer will not care if you leave it to do this, but the customer will if you don't!
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Freedom Chevrolet : San Antonio, TX 78249 Car Dealership, and Auto Financing - Autotrader