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Northside Ford

12300 San PedroSan Antonio, TX 78216
1-844-460-26101-844-460-2610

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

With thousands of vehicles available for you to choose from, we make it easy for you to find what you are looking for. Conveniently located in San Antonio, near Boerne, ... Read more
With thousands of vehicles available for you to choose from, we make it easy for you to find what you are looking for. Conveniently located in San Antonio, near Boerne, Kirby, Laredo, New Braunfels, and more!

Why You Should Buy a Used Car From Us

With thousands of vehicles available for you to choose from, we make it easy for you to find what you are looking for. Conveniently located in San Antonio, near Boerne, ... Read more
With thousands of vehicles available for you to choose from, we make it easy for you to find what you are looking for. Conveniently located in San Antonio, near Boerne, Kirby, Laredo, New Braunfels, and more!

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Dealer Ratings

24-Month Overall Rating
  • 4.4
    Customer Service
  • 4.5
    Quality Of Work
  • 4.5
    Friendliness
  • 4.3
    Overall Experience
  • 4.3
    Price

Dealership Reviews

1 - 5 of 500 
JHyde1/25/2016 02:05:51 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ramiro Sepulveda
It took me several months to finally find the car that was right for me and Ramiro Sepulveda was by my side the entire time. He never once pressured me into buying a car that I wasn't 100% sure on and he was also reliable when I called him or wanted to go to the dealership to look at a vehicle. Ramiro helped me get into the car that was perfect for me and at a fair price as well. I literally could not have asked for better service while looking for a new vehicle. So often we hear cases of pushy car salesmen and the hassles of buying a car; However, Ramiro eliminated any hassles associated with buying a vehicle and respected my personal space and decisions. Outstanding car buying experience, especially for a first time buyer. I cant imagine going anywhere else in the future.
Northside Ford responded to this review
1/29/2016
Thank you for writing about your visit with us! I am happy to hear that Ramiro was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Facebook -- we offer exclusive specials for our likers. Kind regards, Matt Starnes - Digital Director - mstarnes@nsford.com
PA2211/21/2016 10:47:42 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Dino Urdiales,Ramiro Sepulveda,Trey Engle
After visiting several Ford dealerships, Mr. Sepulveda at North Side Ford was the deciding factor to purchase my truck there. Not only did he exhibit the best customer service that I have ever received while shopping for vehicles, he was knowledgeable and very helpful in the process. He answered all my questions and reviewed every detail with me. Mr. Sepulveda takes a personal interest to provide the best customer service to all his guests. I would highly recommend anyone looking to purchase a vehicle to visit Mr. Ramiro Sepulveda at Northside.
Northside Ford responded to this review
1/26/2016
Thanks so much for the wonderful compliments!! We couldn't be more pleased to hear Mr. Sepulveda described as professional, knowledgeable, and helpful. We hope you enjoy your new vehicle and we look forward to seeing you again whether for routine service or another purchase. Thanks again!! Kind regards, Matt Starnes - Digital Director - mstarnes@nsford.com
AParra1/18/2016 04:33:23 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ramiro Sepulveda,Richard Powell
After researching on the internet, Northside Ford had the largest inventory with a 10-12% less price for our 2015 F-150 criteria search throughout the local Ford dealerships. Even my previous Ford dealership pricing were 20% more than Northside Ford for the same like item. Without any hesitation, I would recommend Northside Ford to anyone and to do an internet search to see the great deals they offer verses other dealership. I am 100% disabled and I couldn't walk the huge lot even though I tried. Winded, tired and by chance, I ran into Ramiro Sepulveda outside. Even though he was dealing with another customer's vehicle that was being serviced, he immediately offered us water as he walked us to his office after hearing me. Mr. Sepulveda performed an inventory search with my criterias and found several F-150 for us to look at. He immediately got a goftcart to transport me to the vehicles, showed us everything within our budget, trim and color and was so fast to tailor it down to two trucks. We test drove one truck and it was a keeper. If I didn't get the sidebar installed, I would have drove home, but instead it was a done deal in two days tops. Northside Ford knows how to take care of their potential customers/buyers. Keep up the AMAZING job!?! Thank You Northside Ford and more importantly...Thank You Ramiro Sepulveda.
Northside Ford responded to this review
1/20/2016
Thanks for your outstanding review! I'm very happy to hear that Ramiro was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Kind regards, Matt Starnes - Digital Director - mstarnes@nsford.com
mbserver1/04/2016 07:55:54 PM
1.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:NO ONE WAITED ON ME.
Waited on your service drive Monday several minutes by my truck and not one person ever spoke to me. There was no line, I was the only one there. I walked into the service writer's area and still no one even looked my way. I finely asked for help and was told no service until Friday. Too busy to even be polite? I drive a 2008 F-150 and get flyers from your dealership inviting me into both sales and service regularly so I come in only to be ignored, a waste of advertising $$$$.
texadan1/03/2016 01:35:33 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Sam Gonzalez
As far as dealerships go, we feel that Northside is the best here in San Antonio. We did have some dealings with other dealerships in our area here and most were just flat out not worth even a poor rating. However dealing with Northside was a good experience As most people we would rather have a root canal than have to go through the dealership experience and deal with the vultures that wait for you as you drive in the lot. It wasnt quite that way at Northside. We were met after pulling in by a salesman, when we gave him a salesmans name that we had been in contact with, he took us right inside and to the man we were to see. We knew exactly what we wanted and we knew what we were willing to pay. We layed it all out to him and he had something close to our needs and wants. After the test drive, he was clear that if it wasnt what we exactly wanted we could shake hands and part as friends at anytime. We were also given the option to order the exact vehicle we wanted. We were prepared to do just that. But the one we drove was close enough to what we would have ordered and the things that werent on it that we did want were also added to the paperwork and they ensured us that everything would be taken care of in only a couple days. They were true to their word. We got what we wanted and paid what we were prepared to pay. The other people that worked there were conscious to our needs and were also willing to do what it takes to make us happy. While they had to do the work on our new truck to add the things it didnt have that we wanted we were told it would take about 3 days. They gave us a loaner. I was ready to have some old beat up trade in. Nope...... They gave me a brand new pickup to drive while they were working on mine. We dealt with New car sales, the accessories department manager and the service department manager. ALL of them were very nice and accommodating. Its not just the deal we got Nor just the people we dealt with. It was everything together that made our experience a good one. We will definitely go there again when the time comes to purchase something else. We will also HIGHLY recommend the dealership (Northside Ford) to any and all who may be looking to buy a vehicle of any type, Car or Truck. New or Used......... They are very good people to deal with.
Northside Ford responded to this review
1/07/2016
Congratulations on your new truck, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Kind regards, Matt Starnes - Digital Director - mstarnes@nsford.com
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Northside Ford : San Antonio, TX 78216 Car Dealership, and Auto Financing - Autotrader