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Northside Ford

12300 San PedroSan Antonio, TX 78216
1-844-460-26101-844-460-2610

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

WITH THOUSANDS OF VEHICLES AVAILABLE FOR YOU TO CHOOSE FROM, WE MAKE IT EASY FOR YOU TO FIND WHAT YOU ARE LOOKING FOR. CONVENIENTLY LOCATED IN SAN ANTONIO, NEAR BOERNE, ... Read more
WITH THOUSANDS OF VEHICLES AVAILABLE FOR YOU TO CHOOSE FROM, WE MAKE IT EASY FOR YOU TO FIND WHAT YOU ARE LOOKING FOR. CONVENIENTLY LOCATED IN SAN ANTONIO, NEAR BOERNE, KIRBY, LAREDO, NEW BRAUNFELS, AND MORE!

Why You Should Buy a Used Car From Us

WITH THOUSANDS OF VEHICLES AVAILABLE FOR YOU TO CHOOSE FROM, WE MAKE IT EASY FOR YOU TO FIND WHAT YOU ARE LOOKING FOR. CONVENIENTLY LOCATED IN SAN ANTONIO, NEAR BOERNE, ... Read more
WITH THOUSANDS OF VEHICLES AVAILABLE FOR YOU TO CHOOSE FROM, WE MAKE IT EASY FOR YOU TO FIND WHAT YOU ARE LOOKING FOR. CONVENIENTLY LOCATED IN SAN ANTONIO, NEAR BOERNE, KIRBY, LAREDO, NEW BRAUNFELS, AND MORE!

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 4.5
    Quality Of Work
  • 4.6
    Friendliness
  • 4.5
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 500 
jmh3173/04/2015 07:33:56 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Marty Martinez
Marty Martinez was very helpful and got me into a car I wanted for a great price. I would certainly recommend to anyone looking for a Ford!
Northside Ford responded to this review
3/05/2015
We really appreciate the kind words on behalf of Marty! He works hard to give our customers the best service possible, and to help them get into their dream vehicle. We’re glad he could do that for you! Thank you for the recommendation and we hope to see you again soon! Kind regards, Matt Starnes - Marketing Coordinator - mstarnes@nsford.com
slkmouse2/20/2015 06:50:54 PM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Robert Jones
When the 2011 Mustangs became available, I purchased one from Northside Ford. After driving the car for a few months, I decided to purchase two continental tires to provide additional traction as the rear set. In addition to the tires, I also purchased two new rims and had Northside service department install the tires on the rims and then install them on the car. While installing the tires on the rims, they installed them incorrectly which resulted in damaging the tire over time. Within 13000 miles, the tires would no longer hold air. My first thought was that the tire had a nail, so I took the car to a local Discount Tire. They examined the tire and found that the tire installation had damaged the beading and would ruin the tire over time. After putting the tire in the trunk, I took it to Northside Ford to find a solution. They immediately denied responsibility since Discount Tire took the tire apart. OK, since I was unable to know when the tire may have been damaged. I tried to find a conjoint solution. Since I didn’t believe I would get new tires and because they only had 13 K (documented since I purchased the tires at Northside Ford), I asked if they would prorate the tire. They refused. I asked if they could do anything for me and they said no. I was very disappointed in the service I received. As I stated, I didn’t expect new tires, but with the limited use, I had hoped they would provide a prorated value. When you consider the price of the car and paying an additional $1500.00 for the tires and rims, I had hoped for better customer appreciation. I will never purchase a vehicle at Northside Ford nor have service performed again. Alsp, I would NOT recommend this dealership interested in buying a new car.
Northside Ford responded to this review
3/05/2015
Thank you for reaching out to us. I am very disappointed to hear about your negative experience with our dealership. I would appreciate the chance to speak with you directly so we can try to make things right. Please contact me at your earliest convenience. We value our customers above all, and my goal is to keep our business relationship strong. Best, Matt Starnes Northside Ford
Tom2/05/2015 01:01:35 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Alex Mancilla
Came back to Northside Ford to look at pre owned pickup trucks as we had purchased our last on there. Was pleased again. Alex Mancilla took the time to listen to us. We were very specific with what we needed and what the budget was. Alex showed everything that fit our needs, we found picked a 2013 F-150 Sport Extended cab, Alex worked with the others there to make it fit our budget. Thanks again! The Frenzel's Kerrville, Tx
Northside Ford responded to this review
2/11/2015
Tom, thank you for leaving us this terrific feedback and for your continued patronage. Our team works extremely hard to keep our customers coming back and it's a pleasure to hear we've succeeded. We're elated to learn that Alex was able to accommodate your needs. If you have any questions please stop by for a visit.  Kind regards, Matt Starnes - Marketing Coordinator - mstarnes@nsford.com
cain51501/21/2015 09:03:01 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Charles Young
I found the vehicle I had been looking for, and entered my information for someone to contact me. Mr. Young sent me an e-mail about reviewing a price sent to me that I never received. I e-mailed him to please re-send the offer price, but no response. I called the office and asked for him, as he was the only point of contact I knew. Mr. young took the phone, but before speaking to me, I heard him bragging to someone in the office about leading some sales contest or whatever. Not a good sign..... He then asked what I needed, listened to me explain my situation for a minute, and said "let me call you when I get back to my desk".... I never heard from him again. I am going to buy the Explorer Sport from another dealer. This was a surreal experience.....never had to work so hard to try and get someone to talk to me about wanting to purchase a 50k vehicle. Oh well...live and learn.
ojgamboa1/13/2015 06:41:57 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Freddie Anthony,Zach Thompson
Mr. Zach Thompson was very courteous and professional. Made my buying experience pleasant. He wanted to make sure the vehicle I was interested in that I was able to drive out of the lot with a good deal.
Northside Ford responded to this review
1/14/2015
Thanks for this great review! Zach truly knows his stuff. We make sure that all of our employees are courteous and professional and he will be glad to hear you were able to perceive that. I hope that you are enjoying your new truck! We appreciate your business and look forward to serving you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and other fun stuff. Kind regards, Matt Starnes - Marketing Coordinator - mstarnes@nsford.com
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