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Lithia Toyota Scion of Abilene

4449 Southwest DriveAbilene, TX 79605
1-877-752-39451-877-752-3945

Services and Amenities

  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Our inventory changes daily-if you have any questions please contact our internet department for VIP treatment and answers to any questions you may have. Our hand select ... Read more
Our inventory changes daily-if you have any questions please contact our internet department for VIP treatment and answers to any questions you may have. Our hand selected pre-owned inventory has passed our AssuredService 160+ point inspection, which includes a road test, full bumper to bumper mechanical and functionality testing BEFORE they are listed online for sale. Buy with confidence!

Why You Should Buy a Used Car From Us

Our inventory changes daily-if you have any questions please contact our internet department for VIP treatment and answers to any questions you may have. Our hand select ... Read more
Our inventory changes daily-if you have any questions please contact our internet department for VIP treatment and answers to any questions you may have. Our hand selected pre-owned inventory has passed our AssuredService 160+ point inspection, which includes a road test, full bumper to bumper mechanical and functionality testing BEFORE they are listed online for sale. Buy with confidence!

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 5.0
    Customer Service
  • 5.0
    Quality Of Work
  • 5.0
    Friendliness
  • 5.0
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 418 
DW5/04/2015 04:09:16 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Phil Underwood
I flew from Dallas, TX to buy a 2015 Tacoma from Phil Underwood and it was the best experience, I could not have imagined it would be so easy. After dealing with 5 different Toyota dealers in Dallas I called Phil on a 2015 Tacoma, I probably came off as a jerk because I was so frustrated with the games I had played with the 5 previous dealers in Dallas but I was in for a surprise as this was going to be the perfect buying experience! Phil is easy going and not pushy which is what I was looking for, and unlike the other dealers I had dealt with he knew what he was selling. One salesman didn't know the difference between a 4x4 and a 4x2! Yep I got some dumb answers and blank looks from some of the dealers in Dallas but not with Phil. Phil picked me up at the airport in my new Tacoma and drove me back to the dealership so we could get all the paperwork done and I could head back to Dallas. Phil had all the paperwork done in no time and was out showing me the radio and controls for the truck and I was on my way back to Dallas. Phil even called and checked on me to make sure I got back safe and also to check to see if I had any questions or problems with the truck. I highly recommend Lithia Toyota and Phil Underwood! Thanks again Phil!
USED NEW CAR OWNER5/02/2015 01:41:53 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Phil Underwood
GREATEST NEW OR USED CAR PURCHASE I HAVE EVER HAD.. CALLED PHILLIP INQUIRED ABOUT VEHICLE, LET HIM KNOW I WAS COMING DOWN. HE HAD VEHICLE PULLED OUT AND HAD IT OPENED UP FOR A GREAT PRESENTATION. TOOK A TEST DRIVE,CAME BACK TO STORE AND WORKED ON PUTTING DEAL TOGETHER. AT FIRST DEAL DIDNT WORK. CALLED NEXT DAY AND WORKED OUT DEAL TO MY SATISFACTION. PHILLIP WORKED VERY HARD AND FAST TO PUT THE DEAL TOGETHER.DROVE OFF IN OUR NEW USED CAR JUST WHAT WE WERE HUNTING.GREAT JOB.NO WASTED TIME,NO B.S.JUST MADE IT WORK...
w. bradley5/01/2015 06:35:25 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Chris Herrington
Full disclosure, I hate haggling no matter the car dealer, so take that part with a grain of salt when you read about it below. With that out of the way… Last weekend I decided to buy a new vehicle and trade in what I was driving. I entered queries into True Car pricing knowing I wouldn’t get any responses until Monday. After receiving e-mails from various deals, including Lubbock and Weatherford (I live in Abilene), I got a call from Chris Herrington at Lithia Toyota. I had missed his call, so called him back and we set up a 4Runner test drive for after work. Did the test drive, LOVED the vehicle, and started working the numbers. Chris was quick to honor the True Car pricing (you get a certificate you can print out from the internet query) which was great. Then we got a little bogged down on trade in price, as Lithia didn’t seem to want to honor either KBB or NADA trade in prices, even at the “good” rating…the car I was trading was easily in the “excellent” category with only 8200 miles. I say Lithia because I don’t know if it was Chris haggling or the sales manager since it was the usual salesman going back and forth out of sight exercise. We did eventually settle on a number I could live with…it just shouldn’t have had to take over an hour of haggling to get there. In the end, I would certainly recommend Lithia of Abilene AND Chris Herrington as a sales consultant…just make sure to do your due diligence, get your True Car pricing and be prepared to stick to your guns on your trade in (and know your numbers). As mentioned at the beginning of this review, this is true of any car dealership. As for the 4Runner? I picked up the 4Runner Limited and it is the first true SUV I’ve ever owned. Had a Bronco II in the 90’s and my wife has had back to back Ford Escapes, but this 4Runner is in an ENTIRELY different class. Haven’t driven it much yet (worked all week), but what I have it is A.W.E.S.O.M.E. It is also my first Toyota ever in almost 40 years of buying cars…I expect I will be purchasing more in the future and trying to talk my wife into dropping the Escapes when it’s time to trade up. Again, thanks to Chris Herrington at Lithia Toyota for all your help, your in-depth knowledge of what I was looking for, and your thorough explanation of all systems in the vehicle at delivery. I’ll definitely be requesting you next time it’s time to find a vehicle at Lithia.
Stalecoffee4/30/2015 10:59:35 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Shane Davis
Jeff Downey was our sales person. He was incredibly patient with us - we are not impulsive, so our decision took about 6 weeks. When it came down to brass tax, he worked hard with his sales manager to meet a price of a different dealer in the metroplex. He went through every detail of the vehicle and scheduled our first service. When it was all over, he brought by a box of cookies. He has contacted me post-sale to follow up and make sure we didn't have any questions.
lydiasaucey884/21/2015 07:32:32 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mark, Harris
Mark Harris was an excellent sales rep. My husband and I just went to look and left with a new truck. Our experience at Lithia Toyota was a wonderful experience and hassle free.
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