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All American Chevrolet of Odessa

5020 John Ben Shepperd ParkwayOdessa, TX 79761
1-855-384-90591-855-384-9059

Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Courtesy Shuttle
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

All American Chevrolet of Odessa is part of the Lithia family and is proud to offer the service and customer care that is common to the good folks of the area. Come on by ... Read more
All American Chevrolet of Odessa is part of the Lithia family and is proud to offer the service and customer care that is common to the good folks of the area. Come on by and see us.

Why You Should Buy a Used Car From Us

All American Chevrolet of Odessa is part of the Lithia family and is proud to offer the service and customer care that is common to the good folks of the area. Come on by ... Read more
All American Chevrolet of Odessa is part of the Lithia family and is proud to offer the service and customer care that is common to the good folks of the area. Come on by and see us.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 5.0
    Quality Of Work
  • 4.9
    Friendliness
  • 4.9
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 38 
Ms Pam7/06/2016 04:25:18 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Raul
Great customer service. In the past when buying cars we have waited for hours, but this approval was done in less than an hour. Superb
Mindyh12256/16/2016 04:50:54 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Joel Arguello
Outstanding customer service, we told him exactly we were looking for , which sales person provided us with ! And kept this end of the bargain, as far as payments
BertGotaJeep6/15/2016 08:46:55 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Buchi Okezie
I had a great experience buying from All American of Odessa. Buchi is a real pro, experienced in long distance sales and impeccably followed thru all details of the sale including arranging for a quick delivery.
randy6/10/2016 03:23:11 PM
1.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Ruben Ochoa
I rated this dealerships service department one star only because zero was not an option ! I brought my 2012 1500 Z71 in due to some noise in the drive train. The Service Advisor called me several days later and reported that the issue was the front differential. Further, he stated that the warranty WOULD NOT COVER THE REPAIR. The truck only has 75,00 miles on it....well below the 100,000 mile power-train warranty. Their excuse... ( you're not going to believe this one... ) The front differential got hot due to the 4 wheel drive selector being set to "auto" and damaged the front differential beyond repair. I read my owners manual cover-to-cover and it refers to not utilizing full-time 4 wheel drive on dry pavement (duhh..) but makes no mention of the "auto" setting being harmful to the front differential, transfer case etc... All it mentions is that your fuel economy could suffer a little. It MOST CERTAINLY DOES NOT STATE ANYWHERE IN THE OWNERS MANUAL that the warranty will be voided for doing so ! These folks are making up their own set of rules so I guess I'm in for a $3600.00 (MINIMUM) hit to my bank account... but hey,,,, better for me to take the hit that a multi million dollar operation like All American. Regrettably, this will end a 40+ year relationship between myself and GM. They will never see another dime of my money so I hope they really enjoy this "victory" over yet another little guy ! To say that the Service Advisor (Ruben Ochoa) was anything less than arrogant and extremely rude would be remiss. When I visited the dealership personally (he would not return my calls) he told me that the decision not to honor the warranty had already been made "AND THAT'S IT !!!!! How this guy got a job dealing with the public is completely beyond my comprehension. My next step is to refer to Chevrolet Customer Service to see if they can help, although if one reads their reviews, they are pretty "impotent" themselves when it comes to serving the customers needs..... I'm sure that All (un) American will send some kind of "canned" response from the management of the dealership to try and save some integrity in this forum but PLEASE don't believe it... it's all smoke and mirrors !!!! So friends, please, please don' be taken in by then glitzy showroom and well dressed staff. This establishment is nothing less than a den of thieves.
that guy5/20/2016 09:59:22 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Daniel Hicks,Marcus Olgin,Pete Estrada,Santiago Domingo
Never been to a dealership that treated customers as good as this one. Good job guys!!! I will buy from again in the future for sure
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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All American Chevrolet of Odessa : Odessa, TX 79761 Car Dealership, and Auto Financing - Autotrader